4.8
17 evaluations
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Reviews / Ratings for Le Petit Sao (Pointe-Saint-Charles)

Photo of Ariane Nguyen
14 Feb 2026
Source: Google
5.0

Delicious food

Service
Cooking
Atmosphere
Photo of racil gharbieh
26 Jan 2026
Source: Google
5.0

Great food, sweet staff!

Service
Cooking
Atmosphere
Photo of tina
24 Jan 2026
Source: Google
5.0

Stoped here for a quick late lunch and I LOVED it. I was greeted with a warm welcome and I loved the interior design at this location, with how clean it was and a great playlist selection. I enjoyed it. And definitely recommend the Island bowl. Thank you to the staff for this amazing lunch 🍜

Service
Cooking
Atmosphere
Photo of Halem Wilk
22 Jan 2026
Source: Google
2.3

Visited today for lunch with a strong craving for soup — and I was not disappointed. The soup was very good, comforting, and satisfying. That said, there are definitely things to mention regarding the welcome and the service. If I’m not mistaken, there were at least 4 or 5 staff members (I can’t say for sure since not everyone was dressed the same). One of the staff members, a girl without any official uniform, may have been the manager. She clearly did not look happy to be there. Another staff member was wearing a tracksuit and what looked like indoor slippers - uggs — I actually bought the same kind for my girlfriend to wear at home. I didn’t manage to notice everyone, but the overall impression was not professional. How is this supposed to be professional? Even at Tim Hortons, the staff isn’t like that. The welcome was very cold, and the atmosphere felt uncomfortable. I couldn’t tell whether this is supposed to be a healthy neighborhood restaurant or a fast-food place where the staff doesn’t enjoy working and shows up dressed however they want. Especially since this is a restaurant chain, the least one would expect is a consistent uniform and basic standards. The service itself was cold, with little to no interaction or interest in customers. Thankfully, the food is good and of solid quality for the price. Next time, I’ll order takeout — I’d rather tip the delivery driver than the so-called “waiters ».

Service
Cooking
Atmosphere
Logo of Le Petit Sao (Pointe-Saint-Charles)
Restaurant response
Response added on 23 Jan 2026
Hello, Thank you for sharing your experience. We’re glad the soup met your expectations, but we’re sincerely sorry about the welcome and service you described. This does not reflect our usual standards. At Le Petit Sao, we normally pride ourselves on a warm atmosphere, a positive team vibe, and clear dress code standards, including uniforms. What you describe is not the experience we aim to offer. We take this feedback seriously and would like to understand what happened. Could you please confirm which Le Petit Sao location this took place at? This will allow us to investigate the situation properly. We kindly invite you to contact us privately at [email protected] so we can follow up directly. Thank you, The Le Petit Sao Team

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Opening hours

Dining room
  • Sunday 16:00 - 20:00
  • Monday 11:30 - 20:00
  • Tuesday 11:30 - 20:00
  • Wednesday 11:30 - 20:00
  • Thursday 11:30 - 21:00
  • Friday 11:30 - 21:00
  • Saturday 11:30 - 21:00

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