To preface, I visited Québec with my French Canadian girlfriend and my Dutch friend who used to live in NB but now lives in the Netherlands. Stopped at this restaurant to potentially get lunch but first my friend needed to urgently, and quickly use the restroom. There was no one at the front desk so I told him to go and then we’d get seated together after. A male, dark haired, server came to seat us, we explained that we were waiting for a friend to be seated and then he went on to talk about how this was not a public restroom, and that there’s one across the street… clearly not understanding that we wanted to be seated, and that we were waiting for our friend. I understood the point of view and apologized, so did my friend. But this left a bad taste that lingered throughout our holiday in Québec. Clearly customer service is not this establishment’s forte. Merci beaucoup.
