L'Académie Laval

Taline Dj (7 reviews)

10 Dec 2025

Source: Google

5.0

We had our office holiday party at L’academie Laval Centropolis and it was a total delight! Perfect service, super friendly and professional staff. The food was delicious; soup, salad, pasta, main dishes, dessert, everything was wonderful. Will definitely be coming back!

Restaurant response

Response added on 14 Dec 2025

Hello Taline, Thank you so much for taking the time to share such a wonderful review. We are truly delighted to know that your office holiday party at L’Académie Laval Centropolis was a great success. Hearing that you appreciated the quality of the service, the friendliness and professionalism of our team, as well as every course of the meal, means a great deal to us. Your kind words are shared with our entire team, and we sincerely thank you for your trust. We look forward to welcoming you back again very soon. — The L’Académie Laval Team

Nick Madimenos (1 review)

4 Dec 2025

Source: Google

4.0

Great food and professional service

Restaurant response

Response added on 23 Dec 2025

Merci pour votre évaluation 4 étoiles ! Au plaisir de vous revoir chez L’Académie Laval. Si tu veux, je peux te préparer plusieurs variantes 4★ pour éviter toute répétition dans tes réponses Google.

Bobby Chan (101 reviews)

30 Nov 2025

Source: Google

2.0

I reserved a table on a Wednesday for a Saturday night at 7pm. I confirmed the reservation twice through their online reservation platform. It was somewhat disappointing and shocking that when we showed up at 6:30pm to get told that they don't have a table for us and we needed to wait. What's the point of reserving then? The boss/owner had to be called to sort things out. Not a good way to start my mom's birthday celebration. The place was packed full and parking was next to impossible to find, even in the massive parking lot. We ended up parking on the street. Once seated, there was barely any service. Either the place was under staffed (most probably) or they were just too busy that night. The poor waiter for us had to manage the whole 2nd floor on his own and he was doing his best. Prices went up a lot since the last time we were there too, which is fine, as everything went up post-COVID. It is unfortunate the the service level shot way down though. Once we ordered, the appetizers came after an acceptable amount of time. However, the main dish took easily an hour to show up. During that time, one person came to fill our water glasses once. That's it. When the food finally showed up, we had to wait for our waiter to be freed up from dealing with other tables on the floor (again, not his fault as he was alone), before serving us our plates. Since it was sitting there waiting a good 5-10 minutes, my dish was just lukewarm at best. Flavor was ok. We never never served any bread either. When we were done, the boss/owner had to come up and tell people to clear our table. I'm pretty sure there's just a lack of employees or something, because it really doesn't make sense to have so little employees for the 2nd floor. In the end, the whole experience was somewhat disappointing and I doubt I would go back. The prices are just too high for the level of quality and service.

Restaurant response

Response added on 1 Dec 2025

Hello, Thank you for taking the time to share your feedback. For context, the evening of your visit was during the busiest period of the year. Several large groups were already seated and being served prior to your arrival, and—out of fairness—each group must be served in the order they are seated. In addition, one of the earlier groups extended their celebration beyond the scheduled time. To avoid interrupting their event, management took over the coordination personally, which resulted in a delay in the release of some tables, including yours. For future celebrations, we always recommend contacting our team directly when booking for a group. This allows us to coordinate the timing precisely and ensure the smoothest experience possible during high-volume periods. Please rest assured that every measure is taken to make every celebration a success. — Management, L’Académie Laval

Matt Ballantyne (8 reviews)

29 Nov 2025

Source: Google

3.0

The food…awful. I had a linguini dish and my wife had duck. I’ve had better sauce out of a jar than what I was served. My wife couldn’t eat the duck as it was almost entirely fat and gristle. It was supposed to come with a raspberry sauce, but was basically smothered with Dijon. The salad was more like a soup with all the dressing the put in it. The atmosphere…it felt more like an all you can eat buffet than fine dining. It’s lit up like a grocery store and it was so loud that it made conversation almost impossible. The staff… most looked like they’d rather be walking on hot coals than here. We were lucky that our waitress was pleasant and the busboy was actually quite attentive and friendly. The bill…the food, service and atmosphere was definitely not with the price we paid. For two meals and an appetizer, almost $200 with tip. Overall, I’ve had worse, but I definitely won’t be coming here again

Restaurant response

Response added on 30 Nov 2025

Bonjour Mr Matt, Merci d’avoir partagé votre commentaire. Suite à votre message, nous avons ouvert un dossier dans notre Programme Transparence & Qualité afin d’assurer une analyse complète et objective. Après vérification du service, des plats et de la facture de votre visite, voici les éléments constatés : • Le plat de canard a été servi conformément à notre recette standard (aucune sauce Dijon n’est utilisée pour ce plat). • Le linguini Aragosta (Langoustes) correspond à la recette habituelle et fait partie des plats les plus appréciés et demandés de la semaine. • Les plats ont été consommés entièrement. • La serveuse a validé votre satisfaction à table, et vous aviez confirmé que tout était à votre goût. • Le pourboire laissé était généreux, ce qui habituellement reflète une appréciation du service reçu. Votre facture comprenait deux entrées, deux plats principaux, deux desserts et deux cafés, ce qui correspond tout à fait au format que vous avez choisi. Nos prix reflètent la qualité des ingrédients frais que nous utilisons ainsi que le niveau de service et d’exécution que nous offrons. La grande majorité de nos invités apprécient justement l’équilibre entre la qualité et l’expérience que nous proposons. Nous demeurons disponibles pour poursuivre l’échange au 450-682-2525 si vous souhaitez discuter davantage. Merci encore d’avoir pris le temps de partager votre avis.

Ricardo Ibarra (3 reviews)

29 Nov 2025

Source: Google

4.0

Very good service

Restaurant response

Response added on 1 Dec 2025

Hello Mr Ibarra, Thank you for your visit and for sharing your feedback. The atmosphere varies depending on the evening — some are more festive, others more calm. If you have a preferred ambiance for your next visit, our team will be happy to guide you toward the best day and time. — L’Académie Laval

M LTH (11 reviews)

23 Nov 2025

Source: Google

4.7

Very noisy from our corner but food very good.

Restaurant response

Response added on 1 Dec 2025

Thank you so much for the 5-star review ! We’re very happy to know you enjoyed the food. The atmosphere can vary depending on the night — some evenings are livelier, others more calm. If you prefer a quieter experience, we offer calmer themed evenings on Mondays, Wednesdays and Thursdays, and our team will be happy to guide you to the best day and time on your next visit. — L’Académie Laval

Phil. (186 reviews)

16 Nov 2025

Source: Google

4.7

It was abit noisey

Restaurant response

Response added on 1 Dec 2025

Hello, Thank you for the 4-star rating and for your feedback. The atmosphere can vary depending on the evening — some nights are more lively, others more calm. If you prefer a quieter experience on your next visit, our team will gladly guide you to the best day and time based on the ambiance you’re looking for. — L’Académie Laval

Jean-Philip Dubreuil (7 reviews)

15 Nov 2025

Source: Google

2.3

The waiters were super good and nice,, only thing, when a restaurant with that much capacity has a owner or manager to cheap to pay staff agencies to make sure they have enough staff,, its ridiculous,, better to have 2 cooks and 2 servers from an staff agency to help out than run out of staff to end up a disaster like last night. You wanna run a restaurant this size for a long time without losing clients years after years,, stop beeing cheap on staff… it showed in the food and in the service to much.. it became a runing gag at the end and we ended up laughing about it, thanks to the nice staff that was there to try and save the mess that their owners put them into in the first place.. so much potential,, use it!

Restaurant response

Response added on 15 Nov 2025

Bonjour Mr Dubreuil, Merci d’avoir partagé votre avis. Nous sommes heureux de savoir que vous avez apprécié la gentillesse et le travail de notre équipe. Pour clarifier, le retard survenu ce soir-là ne provenait pas d’un manque de personnel, notre équipe était complète. Il s’agissait d’une erreur individuelle de service, que nous avons déjà corrigée en interne. Nous comprenons également que vous êtes propriétaire d’une application liée au recrutement d’employés et que ce sujet vous tient à cœur. Cependant, notre établissement fonctionne différemment : nous privilégions une équipe permanente, stable et formée à nos standards plutôt que des employés occasionnels pour une seule journée. L’expérience client repose sur la cohésion, la constance et la maîtrise de nos procédures, des éléments qui se développent avec le temps et non dans l’urgence. Nous travaillons chaque jour pour offrir un service chaleureux, rapide et constant, et nous espérons sincèrement avoir l’occasion de vous le démontrer lors d’une prochaine visite. — L’équipe de L’Académie Laval

Lina (7 reviews)

9 Nov 2025

Source: Google

5.0

Good experience. Service, food and pricing were good

Restaurant response

Response added on 12 Nov 2025

Thank you so much for your kind words! We’re delighted to know you enjoyed the service, food, and pricing. We look forward to welcoming you back at L’Académie Laval!

Mike (2 reviews)

9 Nov 2025

Source: Google

5.0

On 2025-11-08, my girlfriend and I decided to have supper at l’academie in Laval. It had been years since I had been there. We haven’t been there in many years and upon our arrival we noticed the atmosphere and decor of the restaurant had changed. It looked like a fine dining restaurant. We were greeted immediately and waited max 2 minutes for our table. Our waiter was very knowledgeable and professional, his name was Harry and I encourage anyone to ask for him if dinning there. We started off with an entree of mussels in white wine sauce, there were so good that we asked for bread to dip inside the sauce because it was that delicious. For the main meal we had the sharing plate for 2 that had: 8 lamb chops, 2 lobster tails, 4-6 giant grilled shrimps, roasted potatoes and grilled vegetables. We’ve had this type of sharing plate at restaurants like “rib & reef and 40West” and it was better at l’academie, also at a fraction of the price. It also came with a salad each and coffee at the end. Our waiter suggested that plate and thank god we listened to him, because it didn’t disappoint at all. The plate was so big that we took some of it home. We had no more room for dessert and our waiter brought us a piece of key lime pie to take home. Also, the best part it’s a bring your own wine restaurant. No need to say we will definitely bring going back.

Restaurant response

Response added on 12 Nov 2025

Thank you so much for this truly heartwarming review! We’re thrilled to hear that you and your girlfriend had such a memorable evening at L’Académie Laval. It means a lot to us that you noticed the evolution of our atmosphere and décor, and even more that you enjoyed both the mussels and our sharing platter — two of our proudest dishes! We’re delighted that Harry provided you with attentive and professional service throughout your meal. Your appreciation will definitely make his day! 🙏 — The L’Académie Laval Team Harry ✨ I’m truly touched by your kind words — it was a real pleasure to serve you both. I’m so glad you enjoyed the mussels and the sharing platter! Thank you for taking the time to share your experience, and I look forward to welcoming you again soon!

Mariela Nudo (10 reviews)

8 Nov 2025

Source: Google

2.5

Beautiful restaurant, but a few things were disappointing. When we arrived, the manager was sitting at the entrance on his phone — and he remained there on his cell for the entire evening. The atmosphere felt flat, with no real ambience. Portions were quite small, and surprisingly, the place wasn’t busy at all for a Friday night.

Restaurant response

Response added on 8 Nov 2025

Thank you so much for sharing your thoughts. We’re truly sorry your visit didn’t meet your expectations. Most of our guests find our portions generous, and Fridays are designed to offer a calm, romantic atmosphere. For a more festive experience, we’d love to welcome you on a Saturday evening! — The L’Académie Laval Team 🍷

Mo Yo (9 reviews)

8 Nov 2025

Source: Google

5.0

Great night with friends and service was amazing so was the food.

Restaurant response

Response added on 8 Nov 2025

Thank you so much Mo for your wonderful review! We’re thrilled you enjoyed the food and service — it means a lot to our team. We can’t wait to welcome you back soon! — The L’Académie Laval Team 🍷

Lia (147 reviews)

6 Nov 2025

Source: Google

5.0

I ❤️ this place, always staff are nice, friendly & professional, you can bring your own 🍷

Restaurant response

Response added on 8 Nov 2025

Thank you so much for your 5 stars and kind words! 💖 We’re delighted you enjoy the atmosphere and our friendly team. Can’t wait to welcome you back with your favorite bottle! 🍷 — The L’Académie Laval Team

Jenny Sk (68 reviews)

3 Nov 2025

Source: Google

2.0

Went here with family for dinner … We ordered pasta plates in which were very dissapointing! The plates arrived not even half full of pasta! For a 30$ plate of pasta , the least thats expected is a decent portion! Very dissapointing!

Restaurant response

Response added on 8 Nov 2025

Thank you Jenny for your feedback. We’re sorry your experience with the pasta portions didn’t meet expectations. Our servers are responsible for ensuring each guest’s satisfaction, so please don’t hesitate to mention any concern directly to your server next time, they’ll be more than happy to fix it immediately. — The L’Académie Laval Team 🍷