27 Feb 2026
Source: Google
So very painfully slow. Horribly understaffed kitchen despite being 3/4 empty on Friday night of spring break. Servers had basically given up. Exactly 1.4hrs to get our food. No apologies, no comps. Does not deserve to stay open. They should just shut down and be done with it.
Service
Cooking
Atmosphere
Restaurant response
Response added on 2 Mar 2026
Hi Mr. Bradley
I’m truly sorry to hear about your experience. Waiting over an hour for your meal, especially in a restaurant that didn’t appear busy, is absolutely frustrating and not the level of service we aim to provide.
We also regret that you didn’t receive any acknowledgment or apology during your visit, that’s not reflective of the care and attention we want every guest to feel.
Your feedback is taken very seriously, and we will be addressing this situation with our team to ensure it doesn’t happen again. If you’re open to it, we would really appreciate the opportunity to speak with you directly and learn more about your visit.
Please feel free to reach out to us at [email protected]
Thank you for bringing this to our attention.
Janis Potvin La Piazzetta
