Our main server wasn’t very nice. We were sitting at the stools and could see her being very rude to the people working in the kitchen. When we just asked for water, they gave us one glass each and didn’t come back to provide refills. They took over 30 min to serve us 3 pizzas. Overall, service was disappointing
Service
Cooking
Atmosphere
Restaurant response
Response added on 15 Apr 2026
Thank you for taking the time to share your experience, Sofia. I’m very sorry to hear that your visit did not meet expectations, especially when it comes to service, this is certainly not the standard we aim to provide here at Piazzetta Cartier.
I would really appreciate the opportunity to look into this further with my team. If you’re able to share the date and approximate time of your visit, it would help me better understand what may have happened and address it directly with my team.
We take feedback like this very seriously and always want to ensure every guest has a positive experience.
Please feel free to reach out to me directly at [email protected], I would be more than happy to speak with you personally.
Thank you again for bringing this to my attention.
Samantha
Piazzetta Cartier