La Fabrique de Bagel de Montréal (YUL)

Nathan Chan (1 review)

5 Mar 2026

Source: Google

1.0

Girl working (didn’t catch her name) definitely didn’t want to be there or serve us. Barely any bagels available for purchase. Bagels weren’t labelled and the worker couldn’t enunciate properly so we were left guessing what the options were. This place seems to have a trend of negative reviews lately. Owner might want to start investigating why and maybe provide staff a refresher on decent customer service standards. No smiles. No politeness. Won’t be back.

Helmi Ansari (334 reviews)

25 Feb 2026

Source: Google

4.0

2 bagel sandwiches and 1 coffee for $44... ouch !

Restaurant response

Response added on 26 Feb 2026

We are sorry to hear that your experience at our Bagel Factory did not meet your expectations. As for the price of our sandwiches, this reflects the quality of the ingredients used, which are carefully selected to offer the best possible taste experience. We understand that the price may seem high, but we do our best to guarantee fresh, high-quality products. We hope this clarifies your experience and thank you for your feedback. Looking forward to serving you again.

Lic. Maria Alejandra Vazquez (10 reviews)

21 Feb 2026

Source: Google

1.0

Sad, cold, awful and super expensive bagel

Restaurant response

Response added on 26 Feb 2026

We are sorry to hear that your experience at our Bagel Factory did not meet your expectations. Customer satisfaction is of utmost importance to us. It is regrettable that we fell short of our goal in your case. To better understand your feedback and continuously improve our service, please feel free to contact us at [email protected]. Best regards.

Jérôme Poulin (91 reviews)

26 Jan 2026

Source: Google

3.3

Had a baguel late at night, it looked good but the bread of the baguel was a bit rough, not stale but kinda. I had expectations of either a toasted bread or softer bread at that price point. I'd argue there's not enough content for the 15$ minimum price point.

Restaurant response

Response added on 26 Jan 2026

We are sorry to hear that your experience at our Fabrique did not meet your expectations. We place great importance on customer satisfaction, particularly through our offering of fresh bagels of the day. It’s therefore unfortunate that we fell short in your case. As for the price of our sandwiches, this reflects the quality of the ingredients used, which are carefully selected to offer the best possible taste experience. We understand that the price may seem high, but we do our best to guarantee fresh, high-quality products. We hope this clarifies your experience and thank you for your feedback. We look forward to welcoming you back and earning your trust. Looking forward to serving you.

Joakim Heinolainen (30 reviews)

18 Jan 2026

Source: Google

3.0

Perhaps it’s usually more fresh but today morning 6am bagel and fruits tasted quite old. Coffee was good

Restaurant response

Response added on 26 Jan 2026

We are sorry to hear that your experience at our Fabrique did not meet your expectations. We place great importance on customer satisfaction, particularly through our offering of fresh bagels of the day. It’s therefore unfortunate that we fell short in your case. We look forward to welcoming you back and earning your trust. Looking forward to serving you.