Had reservations on 02-14 (7:45 pm). We were about 5 minutes late, but it still took the hostess close to 10 minutes to seat us. Multiple employees walked by in that time, and not a word. The food was good (apps: arugula salad, burrata) to average (12 oz rib eye). Some of the menu options were unavailable like the tomahawk or Kansas "bone-in strip", which was disappointing. Due to the busy evening, we only received our mains around 9:30 pm. The thickness of the rib eye was sub par. It came out between cold and warm and the doneness was set (medium to medium rare) as explained by the waitress (acceptable, but still weird for a steakhouse). It was also precut poorly. I think it's best to cook the meat as a whole and let the patron cut the steak themselves. The one positive was the steak was seasoned well. The waitress couldn't even muster a smile at the end of the meal. Very blasé attitude. I've been once before in 2023 and that experience was amazing. This time was pretty disappointing in comparison.
