La Belle & La Boeuf - Burger Bar - Brossard DIX30

Kudo Usa (37 reviews)

11 May 2026

Source: Google

2.7

Service and waiters/waitresses are great! But...... the rest of the experience far from being good - Soggy fries - egg shell in the first bite of one of the burgers - Not caramelized onions as advertised, just sautéed and overly seasoned with pepper, which i could call false advertisement. If you want me to come teach your staff how to actually caramelize onions, comment on this review and i will gladly come do it! Philly was NOTHING like the pic, veryy deceiving, unfortunately i was so shocked and disappointed by how different from the picture it looked, wish i took a picture. The menu picture looks like a nicely large juicy burger with philly steak on top of the patties, and what i got was literally half the size of the picture or even less, and the content of it was just a regular burger with 2 sad slices of beef with 3 pieces of mushroom and the fake caramelized onions And on top of all that, DJ kept playing music while the fighters were making entrance on one of the biggest fights of the year and the fight before that he kept playing it through the fight

Restaurant response

Response added on 11 May 2026

Hi Kudo! Thank you so much for taking the time to write to us. We wanted to let you know how sorry we are about this situation. We make it a point to provide excellent customer service, and we would like to learn more about what specifically happened. You can email us at [email protected], and we will be sure to rectify the situation. Thank you, and we hope to see you back at La Belle & La Boeuf - Burger Bar - Brossard DIX30 soon!

I.Gotsiridze (7 reviews)

2 May 2026

Source: Google

5.0

This was great experience and delicious burger, it definitely worth it to go again.

Restaurant response

Response added on 3 May 2026

Hi I.Gotsiridze! We are really happy to hear that you had a great time at our restaurant. Customer service is one of our priorities and we are pleased to see that our clients appreciate it. Looking forward to seeing you again!

KG82 (98 reviews)

23 Apr 2026

Source: Google

5.0

Great burgers! Enjoyed the ambiance and style of the restaurant. Better than many of the commercialized chains. Staff was extremely friendly. Burger was cooked perfectly. The one I ate was rather large. So, I expect to make a bit of a mess. The bun wasn't soggy and all the ingredients worked well for how big it was. Fries are good. Not the best, but definitely my style. The red pickle was a nice touch. I meant to ask how it was pickled, it had a sugary sweetness to it. Would love to go back and try some of other burgers.

Amedeo Jr. Di Virgilio (37 reviews)

25 Mar 2026

Source: Google

1.0

I rarely leave 1-star reviews, but the level of disrespect and unprofessionalism my guests and I experienced at the DIX30 location on February 20th was staggering. I specifically booked a 2-hour reservation to enjoy a relaxed evening via the OpenTable platform. Instead, our waiter incessantly badgered us. Even after I explicitly asked him to wait until our third guest arrived, he returned to our table more than five times to push us to order. The back-and-forth was so constant and annoying that I practically had to coach the employee on basic hospitality and firmly tell him to stop interrupting us. When our delayed friend finally did arrive (snow storm), the waiter greeted him with a rude interrogation about why he was late. The absolute lowest point was when I ordered my meal. The waiter made completely inappropriate, judgmental comments about the amount of food I was getting—blatant fat-shaming designed to show off to a neighboring table. We dropped nearly $300 just to feel incredibly uncomfortable, ultimately leaving early to spend the rest of our evening (and money) at an establishment that actually understands hospitality. I gave this team every opportunity to handle the situation privately and professionally. I expressed my concerns on the spot and was brushed off. I followed up with the restaurant by phone three separate times, ignored/forgotten. I escalated through the proper channels via email, only to wait over a month for corporate (Foodtastic) to finally offer an insulting $25 gift card as a "solution" for a ruined night. Integrity is doing the right thing when no one is watching. Getting basic accountability from this management team shouldn't feel like a part-time job. Don't be fooled by the copy-and-paste responses you see under their other negative reviews claiming they want the "opportunity to make it right." It is nothing but a fake online front. When you actually try to resolve an issue with them behind the scenes, they couldn't care less. It is abundantly clear that this establishment considers this kind of behavior acceptable, and at the end of the day, the customer is the ultimate loser. If you expect basic respect and competent management, take your money elsewhere. *Update as LBELB responded to my review* Their response just proved my point. Their team didn't even bother to read my actual review and just "responded" to appear to care about their client's feedback.

Restaurant response

Response added on 25 Mar 2026

Hello Amedeo, thank you for taking the time to rate and review your experience at La Belle & La Boeuf - Burger Bar - Brossard DIX30. We want you to know that the experience you had is in no way what we aim to offer our guests and would love the opportunity to make it right. Would it be possible to please send us an email at [email protected]. Please include the location you visited as well as any relevant details so we can follow up with our team. Thank you!

Kosta Stavrakis (64 reviews)

14 Mar 2026

Source: Google

5.0

Fantastic establishment. Great food and great ambiance. Staff is super friendly. Great place to grab a bite.

Restaurant response

Response added on 14 Mar 2026

Hi Kosta! We really appreciate you taking time to review our restaurant. We’re glad you had a great time. We hope to see you back in our restaurant soon!

TripleTransAm (19 reviews)

14 Mar 2026

Source: Google

5.0

Bel atmosphere. Bon service. Bon burger.

Restaurant response

Response added on 14 Mar 2026

Hi TripleTransAm! We really appreciate you taking time to review our restaurant. We’re glad you had a great time. We hope to see you back in our restaurant soon!

Alexandra D (4 reviews)

14 Mar 2026

Source: Google

5.0

We were a small group and our waitress was really nice and helpful. She paid attention to details

Restaurant response

Response added on 14 Mar 2026

Hi Alexandra! We really appreciate you taking time to review our restaurant. We’re glad you had a great time. We hope to see you back in our restaurant soon!

Abeer Al Riyami (119 reviews)

24 Feb 2026

Source: Google

4.7

Great atmosphere and excellent service . Food is good with lots and lots of options . I love the decor of this restaurant, very esthetic .

Restaurant response

Response added on 24 Feb 2026

Hi Abeer! We really appreciate you taking time to review our restaurant. We’re glad you had a great time. We hope to see you back in our restaurant soon!

Wissam Salameh (160 reviews)

15 Feb 2026

Source: Google

3.7

Went there with my family, the staff was friendly, the service good, the mushroom burger was not up my expectations, the pork ribs were good... Will try another burger the next time I visit...

Restaurant response

Response added on 16 Feb 2026

Hi Wissam! We are really happy to hear that you had a great time at our restaurant. Customer service is one of our priorities and we are pleased to see that our clients appreciate it. Looking forward to seeing you again!

Rafik Farag

15 Feb 2026

Source: Google

1.0

I arrived at the restaurant on Valentine's day arround 5pm and they said they will put me on a waiting list and will take at least 30 mn .I got back to them at 5:55pm and they said not yet and asked person she told we probably another 20 mn and will call you back.I went waiting in my car and at 6:08pm I look in my phone and I found their number and a missed call at 6:03.I did not see the phone ringing ,while it was in my hand all time ,and I call back at 6:08pm they reply back ,even without saying sorry, since you did not reply we gave it to someone else.They ruined a special day for the family.I will never go back to that restaurant.

Restaurant response

Response added on 15 Feb 2026

Hi Rafik! Thank you so much for taking the time to write to us. We wanted to let you know how sorry we are about this situation. We make it a point to provide excellent customer service, and we would like to learn more about what specifically happened. You can email us at [email protected], and we will be sure to rectify the situation. Thank you, and we hope to see you back at La Belle & La Boeuf - Burger Bar - Brossard DIX30 soon!

lorise nabil (1 review)

14 Feb 2026

Source: Google

1.0

Really the most bad service i ever experienced

Jamal Serawan (250 reviews)

10 Jan 2026

Source: Google

5.0

I’m a big fan of La Belle & La Boeuf in general, but the reason I keep coming back every single Monday to the DIX30 Brossard location is Victoria. She is extremely sweet, kind, and genuinely welcoming every time. Super friendly, attentive, and always helpful — she really makes the whole experience special. It’s rare to find service that makes you feel this comfortable and appreciated as a customer. The food is always great, but the service is what truly keeps me loyal to this location. If you go to LBLB DIX30, ask for Victoria — she’s amazing and makes all the difference. Highly recommended! 🍔🔥

Restaurant response

Response added on 10 Jan 2026

Hi Jamal! We are really happy to hear that you had a great time at our restaurant. Customer service is one of our priorities and we are pleased to see that our clients appreciate it. Looking forward to seeing you again!