Reviews for Mlle Inès | l'Atelier du hamburger | District Gourmet Sainte-Foy

Name: Mlle Inès | l'Atelier du hamburger | District Gourmet Sainte-Foy
Address: 990 Rte de l'Église local 108, Québec, Quebec, G1V 3V5
Telephone: 4184250203
Rating: 3.4

Susie Ismail (3 reviews)

20 Jan 2026

Source: Google

1.0

This place needs a health inspection. Employee was touching everything with no gloves and then touching food. Also, burger was burnt. I burger shouldn’t be eating a crunchy. Would not recommend!

Service

Cooking

Atmosphere

Restaurant response

Response added on 21 Jan 2026

Hello! We’re very surprised to see this message, as hygiene is at the very core of our priorities. Your friends also gave us a 1 star before you so we have spoken with our employee, and it’s important to be careful not to engage in defamation. She was not irritated by the fact that you were speaking English; it’s simply that she does not speak English, so there was a language barrier. She did her best. Also, the video was cut at the moment when it clearly shows her going directly to the sink to wash her hands. We would really like to discuss this with you privately. Would it be possible for you to email us at [email protected] so our team can take action?

Hussein Atoum (5 reviews)

18 Jan 2026

Source: Google

1.0

For starters, the employee got annoyed that we only spoke English, huffing and puffing as she seated us. The service was absolutely horrible, she took forever to place our order, we were seated at the bar and the food took over an hour for 2 burgers. To top it all off, this place should be shut down for health concerns from cross contamination to cleanliness. No gloves worn and touching everything in sight including plating the food being sent out then touching dirty packaging and payment machines without washing their hands after going back to plate food again. In the video you see her wiping her face and grabbing cheese to put on a burger on the grill and so much more. Stay far away from this place.

Service

Cooking

Atmosphere

Restaurant response

Response added on 21 Jan 2026

Hello! We’re very surprised to see this message, as hygiene is at the very core of our priorities. We have spoken with our employee, and it’s important to be careful not to engage in defamation. She was not irritated by the fact that you were speaking English; it’s simply that she does not speak English, so there was a language barrier. She did her best. Also, the video was cut at the moment when it clearly shows her going directly to the sink to wash her hands. We would really like to discuss this with you privately. Would it be possible for you to email us at [email protected] so our team can take action?

Mlle Inès | l'Atelier du hamburger | District Gourmet Sainte-Foy

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