Used to love this place, but the service and cleanliness has gone down a lot. The bathrooms were dirty, toilet paper on the floor, smelled terrible but men and women. The restaurant was so cold. Do they heat, esp when there is a super cold weather alert? Waiter gave two menus when we are three adults and two older kids. Two tables were empty when I arrived and I noticed that right till the point I left, the tables were still not cleaned-bowls, utensils still lying around. Even in front of the kitchen area-plates stacked up with food on it. The place was not that busy, presentation and cleanliness is so impt when one walks inside a restaurant. I mentioned this to the staff when he asked how my experience was-I was honest-the food is so good, but what’s with the dirty tables, unkept bathrooms and no heat? To top it off, why is the cook serving the food-he didn’t know who ordered what. It felt like a fast food experience and not a casual sit down experience when we are passing plates around the table. I would still give this restaurant a chance as the food is great and the people are very nice, but if I have the same experience again, I won’t return. This is constructive feedback-don’t take it badly, but pls get back to your five star rating. You deserve five stars, maybe this was a one off.
