WE WERE A GROUP OF 7 AND THEY AUTOMATICALLY ADDED A 15% TIP AND 15% TAX TO THE BILL. THAT WOULD BE FINE IF THE SERVICE MATCHED IT — BUT IT ABSOLUTELY DID NOT. THE SERVICE WAS EXTREMELY SLOW. AFTER ORDERING, WE WAITED AROUND 20 MINUTES JUST FOR SOMEONE TO COME BACK TO OUR TABLE. THIS HAPPENED MULTIPLE TIMES THROUGHOUT THE NIGHT. WE WERE GIVEN A 2-HOUR LIMIT, WHICH AGAIN WOULD BE UNDERSTANDABLE — BUT WHEN THERE WERE ABOUT 20 MINUTES LEFT, MY FRIEND ORDERED SUSHI AND IT NEVER ARRIVED. NO EXPLANATION. NO APOLOGY. NOTHING. IF YOU’RE GOING TO CHARGE A 30% AUTOMATIC GRATUITY, THE SERVICE SHOULD BE EXCELLENT. THIS WAS NOT EVEN CLOSE. VERY DISAPPOINTING EXPERIENCE. I WOULD NOT RECOMMEND THIS PLACE FOR GROUP DINNERS.
Reviews / Ratings for Kalbi BBQ
We went on a Saturday night. It was $44 per adult and $29 per kid. Unfortunately, many items were unavailable or required an extra charge, especially in the dessert section. That said, the food overall was unimpressive for the price. The experience is quite basic, good for those who are new to Korean BBQ and don't know too well. For a similar price, places like Gyubee are way better in terms of quality and variety. Reservation is required if you don't have to wait over an hour. They charge 15% for groups of 5 people and more.
Always fun with friends ! Be prepare to eat alot of good food !
I went during their lunch hours, mostly ordered chicken and beef which were tasty but the beef was extremely thinly sliced but juicy atleast so order alot! They have alot of side dish and sushi options! A cute robot cat comes to give you the stuff you order You are limited to only 2 hours, so make sure you dont go over! Would've given a 5 stars if they haven't intentionally put a tip on my friend's bill. Regardless, the staff were quite nice and explained to us how everything works. During lunch hours on a weekday, it was 31.99$.
It was our first time trying this BBQ place, and my friends and I were really disappointed ☹️. There were six of us, and there was NO service. We arrived at around 4pm, the restaurant was NOT busy at that time. No water was served after we were seated; our friend had to go to the counter to ask for it. The food-delivery machine would stop and drop off food, and we had to carry it, choose our own plates, and put the empty dishes back ourselves. The sauce bottle on our table was also empty. We considered leaving a smaller tip since we didn’t receive any service, but a staff member told us that a 15% tip was mandatory and would automatically be added to the bill because we were a party of six. I mean… okay 🙄. This is the first place I’ve ever been to where you have to pay extra for lettuce at a $40+ Korean BBQ buffet. It makes no sense. Ice cream also costs extra. Unacceptable. I would NEVER step into this place a second time.
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Opening hours
- Sunday 12:00 - 22:30
- Monday 11:30 - 22:00
- Tuesday 11:30 - 22:00
- Wednesday 11:30 - 22:00
- Thursday 11:30 - 22:00
- Friday 11:30 - 22:30
- Saturday 12:00 - 23:00
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