Jack Astor’s
Jack Astor’s 3395 Av. des Grandes Tourelles, Boisbriand
Review summary

What guests say about Jack Astor’s

Customers often appreciate the warm, attentive service, with several mentions of efficient and welcoming servers. The food is generally considered good to excellent, with portions often generous and a pleasant atmosphere for watching sports or spending an evening with friends. However, some reviews point out service delays, missed items from the kitchen, noise that can sometimes be high, and prices that are seen as a bit expensive.

Summary based on 97 reviews.
4.5
208 evaluations
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Reviews / Ratings for Jack Astor’s

Photo of Tatiana Levert
23 Sep 2026
Source: Google
3.7

Nothing special. Food is mediocre. Service was good though.

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Logo of Jack Astor’s
Restaurant response
Response added on 23 Sep 2026
Hello Tatiana, thank you for sharing your feedback. We always strive to provide an excellent dining experience, and I'm sorry to hear that your meal was so disappointing. Can you please email us at [email protected] so that we can reach out to you directly to apologize and address your concerns? Please remember to include a copy of your review and let us know the username it’s under. Saleem Brohi, General Manager
Photo of Shadia Massoud
22 Sep 2026
Source: Google
3.0

Slow service

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Logo of Jack Astor’s
Restaurant response
Response added on 22 Sep 2026
Hello * Shadia, thank you for sharing your feedback. We always strive to provide an excellent dining experience, and I'm sorry to hear that your service was slower than our usual high standard. Can you please email us at [email protected] so that we can reach out to you directly to apologize and address your concerns? Please remember include a copy of your review and let us know the username it’s under. Saleem Brohi, General Manager
Photo of Sergio Micolau
15 Aug 2026
Source: Google
5.0

The nachos were absolutely massive—I couldn't even finish them! Great portion size and super delicious.

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Photo of Peter Furlong
15 Jul 2026
Source: Google
5.0

Great to watch the soccer, friendly service, good beers

Photo of Geidy Vanessa De Leon
8 Jul 2026
Source: Google
1.0

We went to this place with friends and waited for 10 minutes and nobody came to serve us at the entry.

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Logo of Jack Astor’s
Restaurant response
Response added on 8 Jul 2026
Hello Geidy, thank you for sharing your feedback. We always strive to provide an excellent dining experience, and I'm sorry to hear that your service didn't meet our usual high standards. Can you please email us at [email protected] so that we can reach out to you directly to apologize and address your concerns? Please remember include a copy of your review and let us know the username it’s under. Saleem Brohi, General Manager
Photo of Juan Antonio Patarroyo
2 Jul 2026
Source: Google
5.0

I was there with my family for my girlfriend birthday and we had a great time, the most of us ordered the streak and fries and werr amazing , my girlfriend ordered the Mac and cheese and the same thing great. Something that surprise us was that they were broadcasting the world cup match ⚽

Photo of Shallen McIlwain
6 Jun 2026
Source: Google
3.0

3.5 stars... I remember a better Jack Astor's... Friday evening, We were three (2 adults and a minor), The place was not packed. - food was ok/good but overpriced for what you get. Shrinkflation is a thing here. - staff was friendly but service was a bit slow. I heard "coming with your drinks" at least 5-6 times. We had to ask for utensils as well when the food came?! I30$ (tip included) bill for 3 burgers with fries, 2 drinks, 1 mocktail.... I miss pre-covid times I guess...

Logo of Jack Astor’s
Restaurant response
Response added on 6 Jun 2026
Hello Shallen, thank you for sharing your feedback. We always strive to provide an excellent dining experience, and I'm sorry to hear your visit was so disappointing. Can you please email us at [email protected] so that we can reach out to you directly to apologize and address your concerns? Please remember to include a copy of your review and let us know the username it’s under. Saleem Brohi, General Manager
Photo of Bandith Nasavan
31 May 2026
Source: Google
4.3

Very friendly service and good place to watch sports events. Not as crowded as some other places.

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Photo of Samantha Poirier
22 May 2026
Source: Google
4.7

We had a wonderful evening! Food has improved since our last visit. Excellent service by our very professional waiter Xavier!

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Photo of Damien Masson
12 May 2026
Source: Google
4.0

The atmosphere is great and so is the food i would just suggest a little more organization between staff and managers it was hard to even get a manager to speak to as they were nowhere to be found

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Photo of Giuseppe Piazza
11 May 2026
Source: Google
2.0

Horrible service! Unorganized to say the least. Made reservations for 4 people Bar section they gave us seats behind the draft machine where you couldn’t watch the game with one place on the other side. No one tried to accommodate us or gave us options.Very in competent ! We had to figure it out ourselves . Forgot to bring us sauces for wings and nachos. We actually got one sauce when the wings were done ! Slow service. Drinks took forever . 7 minutes left in 3rd period they asked us to move to other side of dining room because a kid joined us with his mom dor the last few minutes . They could of left us there especially after spending so much money over the weekend there . Management knows nothing about alcohol laws,sitting at table near bar isn’t the bar . Friday nights service was great ! Sunday night useless staff . Lazy , mixed up. Too busy watching their phones instead of doing their job . Result 0$ tip and loss of clients. So disappointed.

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Logo of Jack Astor’s
Restaurant response
Response added on 11 May 2026
Hello Giuseppe, thank you for sharing your feedback. We always strive to provide an excellent dining experience, and I'm sorry to hear your visit was so disappointing. Can you please email us at [email protected] so that we can reach out to you directly to apologize and address your concerns? Please remember to include a copy of your review and let us know the username it’s under. Saleem Brohi, General Manager
Photo of jacques savard
3 May 2026
Source: Google
4.5

Worst night ever took 2 chairs at the bar no réservation no signs nothing Manager accused that he put réservation signs himself with a client that confirmed was not the case We spent two last hockey games at a $100 each Long story short We were sent outside Never in my life was so humiliated Im 70 and my friend.... close Whe asked for is name he refused

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Logo of Jack Astor’s
Restaurant response
Response added on 3 May 2026
Hello Jacques, thank you for sharing your feedback. We always strive to provide an excellent dining experience, and I'm sorry to hear your visit was so disappointing. Can you please email us at [email protected] so that we can reach out to you directly to apologize and address your concerns? Please remember to include a copy of your review and let us know the username it’s under. Saleem Brohi, General Manager
Photo of Mallouss
22 Apr 2026
Source: Google
4.7

Great service! His name is Xavier and he's quick and smiles 😜

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Photo of Martin Lariviere
20 Apr 2026
Source: Google
2.7

Nothing exceptional, it's loud, not much of a menu, service was chaotic. The appetizers were forgotten, to finally be served for free, as they would have simply trashed them, after finding them lying around in the kitchen. The food is decent, nothing memorable, but good, non the less. It's been convenient with my friends that aren't adventurous with eating out.

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Logo of Jack Astor’s
Restaurant response
Response added on 20 Apr 2026
Hello Martin, thank you for sharing your feedback. We always strive to provide an excellent dining experience, and I'm sorry to hear your visit was so disappointing. Can you please email us at [email protected] so that we can reach out to you directly to apologize and address your concerns? Please remember to include a copy of your review and let us know the username it’s under. Saleem Brohi, General Manager
Photo of Orlo Zourof
19 Apr 2026
Source: Google
5.0

Super delicious

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Photo of Rob Shuter
18 Apr 2026
Source: Google
3.0

Really average food and service. We ordered burgers and it didn’t even come close to a Harvey’s burger and fries. It blows my mind that a restaurant like this can’t deliver a really good burger that is worth $25. Come on folks, you really need to up your game.

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Logo of Jack Astor’s
Restaurant response
Response added on 18 Apr 2026
Hello Rob, thank you for sharing your feedback. We always strive to provide an excellent dining experience, and I'm sorry to hear your visit was so disappointing. Can you please email us at [email protected] so that we can reach out to you directly to apologize and address your concerns? Please remember to include a copy of your review and let us know the username it’s under. Saleem Brohi, General Manager
Photo of Denis St-Georges
18 Apr 2026
Source: Google
4.7

Fun casual place, food is diversified and they always have a fantastic Pad Thai!

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Photo of Julie Bonneville
13 Apr 2026
Source: Google
5.0

Xavier

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Photo of Ararat Pasha
10 Apr 2026
Source: Google
5.0

Good vibes

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Photo of Jean-François
5 Apr 2026
Source: Google
4.3

The tables are maybe from paper but the food is very good

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Photo of Debby Austin
28 Mar 2026
Source: Google
5.0

Alyciane was a wonderful waitress. Service was quick (even with a lot of people), professional and friendly. Atmosphere was great and enjoyed watching the hockey game.

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Opening hours

Dining room
  • Sunday 11:00 - 23:00
  • Monday 11:00 - 23:00
  • Tuesday 11:00 - 23:00
  • Wednesday 11:00 - 23:00
  • Thursday 11:00 - 00:00
  • Friday 11:00 - 00:00
  • Saturday 11:00 - 00:00

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