Very convenient location. Room was clean and decor looked fresh. Staff was super accommodating. The breakfast buffet was very convenient.
What guests say about InterContinental Montréal
The InterContinental Montréal stands out as a well-located and convenient hotel for exploring Montreal, with appreciated views and very easy access to a shopping center. Several reviews highlight attentive service, a clean environment, and a pleasant atmosphere, with very positive comments about event organization and the quality of the food. That said, some rooms seem a bit dated, and a few guests find the value for money less convincing.
Reviews / Ratings for InterContinental Montréal
Terrible service. Booked a room and still can stand in front of the door to take pictures. What kind of service is this place. You should fire the security guard. I would never recommend this hotel to anyone.
My experience here was quite enjoyable. I liked the comfortable surroundings and the clean, well-maintained environment. The staff were friendly and courteous, and the service was smooth. The overall atmosphere was welcoming and made the visit pleasant and relaxing.
I had a good experience here and appreciated the overall atmosphere. The surroundings were clean and comfortable, and everything seemed well maintained. The staff were friendly and courteous, while the service was smooth and professional. Overall, I enjoyed my time here.
This was a pleasant experience from beginning to end. The environment was comfortable, clean, and nicely maintained. The staff were respectful and helpful, and the service was handled professionally. I appreciated the organized surroundings and the relaxed atmosphere.
My daughter/Son-in-law's Wedding was absolutely beautiful, and we cannot say enough about the incredible team at InterContinental Montreal and Omega Design Events wedding coordinators. They were on top of every detail from start to finish, and anytime we needed something, they were right there making sure it was handled quickly and with care. The Food was fresh, flavorful, and enjoyed by everyone. Since we (the parents of the bride) couldn't be everywhere at once, we checked in with several guests afterward - every single one of them said the venue was stunning, the service was excellent, and the waitstaff was attentive and professional. Whatever guests needed, the staff provided without hesitation. Most importantly, the Bride and Groom were thrilled with how their special day turned out. We are truly grateful for the dedication and professionalism that made their wedding unforgettable.
Interior and exterior both are outstanding room serves are excellent
We really enjoyed our stay at the InterContinental Montreal. The hotel is beautiful, with stylish decor and a lovely atmosphere throughout. One of our favorite things was being able to step directly out into the connected mall, which was so convenient and especially nice when the weather was not ideal. The location is also excellent for exploring Montreal and getting around the city.
Easy to navigate the path in Montreal thanks to this hotel!
Lovely views and great service
I stayed there once, and I really liked the location, when I was visiting Montreal back in Dec, it was closed for renovations, I wonder has the renovations been completed, if the Reno are done, how was it?
This location is close by to Old Montreal and walking distance to a lot of places near by, especially for travellers looking to visit. My room was clean, well kept and staff were very friendly. It was a good spot for me to travel to different restaurants, cafes and tourist attractions.
Highly recommended for anyone who is interested in Montreal.
DO NOT STAY AT THIS HOTEL, the staff steals from you and then shovels steaming BS on you in the form of very weak excuses, and then they make YOU pay for the return of your belongings!||My toiletry bag was missing after housekeeping went through the room. First Front desk suggested housekeeping had been "confused," about a toiletry bag??! They said that they they thought I had checked out. Then why did they leave my hand cream, wet wipes and charger where I'd left them? They also left the bathrobe in the bathroom. Bizarre thing to take, my toiletries. Front desk provided me with a toothbrush and paste, but I don't feel comfortable staying where thieves lurk on staff.|They then blamed in on the "supervisor," again saying s/he thought that I had checked out. |How incompetent is your "supervisor" that s/he would take my toiletry bag but leave my hand cream (which was immediately next to the bag), along with my charger and wet wipes, and let the hotel bathrobe on the hook in the bathroom?!?! You need to stop making excuses. Your housekeeping team has a THIEF on it, FIX THAT and you won't have to make ridiculous EXCUSES, that only make you seem terribly incompetent!||PLUS THEY MAKE ME PAY FOR THE RETURN OF MY ITEMS!!!! WHAT A BLOODY NERVE!!!!!!!! Your hotel STINKS, your management is ROTTEN, and you have at least one THIEF on staff. Great Job TEAM!
The hotel is perfectly located in downtown Montreal. Staff were extremely friendly and helpful (Miriam did an outstanding job). Check-in was a breeze. The room was as advertised, and the beds were very comfortable. Room amenities were excellent (Bathrobe, slippers, etc.). Temperature control was comfortable.
DO NOT STAY AT THIS HOTEL, the staff steals from you and then shovels steaming BS on you in the form of very weak excuses, and then they make YOU pay for the return of your belongings! ***Response to Hotel's comments*** How incompetent is your "supervisor" that s/he would take my toiletry bag but leave my hand cream (which was immediately next to the bag), along with my charger and wet wipes, and let the hotel bathrobe on the hook in the bathroom?!?! You need to stop making excuses. Your housekeeping team has a THIEF on it, FIX THAT and you won't have to make ridiculous EXCUSES, that only make you seem terribly incompetent! PLUS THEY MAKE ME PAY FOR THE RETURN OF MY ITEMS!!!! WHAT A BLOODY NERVE!!!!!!!! Your hotel STINKS, your management is ROTTEN, and you have at least one THIEF on staff. Great Job TEAM! My toiletry bag was missing after housekeeping went through the room. Front desk suggested they thought I had checked out. Then why did they leave my hand cream, wet wipes and charger where I'd left them? They also left the bathrobe in the bathroom. Bizarre thing to take, my toiletries. Front desk provided me with a toothbrush and paste, but I don't feel comfortable staying where thieves lurk on staff.
Staff is friendly, helpful and efficient. My go to place to stay when in Montreal
Considering this hotel is about to close for renovations, we had excellent service and a comfortable stay. Rooms are large. Bathroom spacious and clean.
Great location for first time traveler. Hotel underground connects to metro which is convenient for commuting, especially during winter time. Staff was friendly and responsive. Lobby and restaurant are beautiful.
Wonderful food, drinks, service. Thank you to Amy, Anthony and the many wonderful staff who made my stay in Montreal extraordinary. Merci beaucoup!
This hotel is beautiful. They are shutting down to renovate and I can see where the rooms are somewhat dated. But it’s still very beautiful, the staff were extremely friendly, and it was in the perfect location for us. Looking forward to visiting again when they reopen!
This was a remarkable hotel with lots of history great staff terrific food. What a value for the cost. I will recommend this over and over and come back after the remodel.
Easy check in, friendly staff, cleaner rooms, quiet, nice view. Water was nice to have with platinum status.
I had the pleasure of visiting this beautiful hotel during my vacation, and it was truly a memorable experience. From the moment I arrived, I was amazed by the breathtaking scenic views and the thoughtfully designed structure that blends elegance with comfort. A special appreciation to the artists and creators behind this masterpiece — your vision, creativity, and attention to detail are clearly reflected in every corner of the property. The architecture and artistic elements feel alive and tell a story, making the stay feel unique and inspiring rather than just another hotel visit. What stood out the most was how beautifully the hotel reflects the best of Canadian culture — warmth, respect for nature, creativity, and hospitality. The harmony between natural surroundings and modern design creates a peaceful and welcoming atmosphere that truly captures the spirit of Canada. Thank you to the entire team and artists for creating such a remarkable space. This place is not just a hotel, but an experience that stays with you long after you leave. Highly recommended for anyone who values art, culture, and natural beauty.
An excellent hotel overall. The staff really go the extra mile to accomodate requests. Prices are very reasonable for a luxury brand. It is going to be closed for at least 18 months beginning Feb. 1, 2026. Looking forward to the reopening!
Reviews are also available in French.
See reviews in FrenchAdd a review
Share your experience in seconds.
Features
No features listed yet
Missing information?
Help us improve this restaurant profile.
Update the profile