Here we go again... I review only the best and the worst so unfortunately this one falls in the worst. Breakfast till 11am, I showed up at 10:44, nobody in front of me. Waited 11min at the door/host desk, decided to sit myself at the bar (nobody came to welcome and sit me). I was told right away that the kitchen wasn't serving breakfast anymore (10:55). First strike... The bar staff was dictated by the kitchen that people were waiting for lunch. Lie. I asked to some people waiting at the door, they wanted breakfast and got told "no". While I was there, I saw 3 line ups forming at the door with 2 to 3 party's of 2 or 3 people. They pretty much all gave up as nobody was sitting them. One group on 7 got a seat (by the way, there was never less then 5 tables and 3 to 4 seats at the bar available while I was there). This is an airport, making people wait that long is a bad look. I can't blame the staff, they look all over 30-40 y.o. and seems to have a solid service routine and busy non stop and they were nice. (Let's be real here, since gen Alpha took over the service industry, "good service" is now only an historical mention about the 20th century...) There's obviously a management issue probably rooted in a disfunctional kitchen. It was pretty obvious, seeing staff waiting at the kitchen for pretty simple fares and hearing staff at the bar complening about the cooks... I waited 24min for a chicken sandwich with fries. The sandwich itself was not great. Very unriped tomato and the chicken had a doubtful smell... I'll update if there's consequences to me eating it. There's better options in this terminal for pretty much the same prices. Update: the smelly chicken had no bad health effect. Non-issue here.
Reviews / Ratings for Hurley's à YUL
The bartender here is absolutely miserable. I got my coffee cup first round 3/4 of the way full and tons of coffee grounds slams it down 🙀food is OK. Very pricey. The other way, darn Geer was very pleasant, greeting people nicely, and everything else. I was very jealous not to have had him.
We had an amazing experience thanks to Olivier at Hurley’s international side. His service was excellent — attentive, fast, and always with a smile. The conversations were great and he really made us have a good time. Highly recommend asking for Olivier!
Waited 30 minutes for someone to come serve, to be told they won’t have time to serve me within the next 25 minutes
Rude welcome. Place was empty yet they wanted me to sit at the bar. No hello, nada. Oh and they fo not have an espresso machine. Bye.
The food is kinda mid. Which is expected for an airport pub. The service was terrible. Peter, amazing that you introduced yourself to take the order was never to be seen for the rest of the ride. I had a fruit fly in my beer. Normal. I'm not difficult ...I'll wait for you to come back and check on me so I can ask for a spoon. But. You never came back. So over 10 minutes, no check back and waiting to have a sip of my drink. He has an amazing ability to stand off side of the cash where he can't see his only two customers As a bartended for 13 years and am astounded by the lack of service
Sick views of the runway action!
Best airport food ever. My wife had the slow cooked beef sandwich and I had the fish and chips. Very impressed.
Great museum. Nice place to warm up too. We were lucky and got in free on 21.32.25.
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Opening hours
- Sunday 05:00 - 21:00
- Monday 05:00 - 21:00
- Tuesday 05:00 - 21:00
- Wednesday 05:00 - 21:00
- Thursday 05:00 - 21:00
- Friday 05:00 - 21:00
- Saturday 05:00 - 21:00
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