Portions of fries small, onion rings also reduced 7 up crap Diet Pepsi also crap After complaining they offered bottled water. Hot dog bread awful and did not toast This is not the Harvey’s of yesterday The angus burger was ok but bread did not like What the heck is going on? Ordered an extra fry $3.99 plus tax, are you kidding? Total meal for 2 $45. This is the location on Boul Des Laurentides and Dagenais in Vimont Laval ___________________________________________________________ ================================================= I spoke to the owner and he explained that some people do not like the taste of soft drinks so their procedure is to offer something else and they did they offered water I will add one star. as for why the taste of their 7Up and Pepsi do not taste like the real one, He mentioned they use what is supplied to them. But here is probably the best response to remedy the situation for fountain drinks such as 7Up or Pepsi "7Up from a restaurant fountain in tastes different due to inconsistent mixing of syrup and carbonated water, inaccurate machine calibration (syrup-to-CO2 ratio), or improper chilling. Unlike consistent bottled 7Up, fountain, or "post-mix," systems often vary in flavor intensity and carbonation levels. Syrup/Water Ratio: If the machine is improperly calibrated, the mixture may be too weak (watery) or too strong (syrupy). Carbonation Levels: Fountain drinks often have higher CO2 levels than bottled, which can alter the perception of sweetness. Temperature & Maintenance: If the machine is not properly chilled or maintained, the drink can taste flat or off-flavor. Regional Formulation: While unlikely to be the primary cause, regional recipes for sodas sometimes differ slightly. Syrup Freshness: The "bag-in-box" syrup used in machines can taste different based on its age. In short, fountain drinks are mixed on-site, making them inherently less consistent than canned or bottled versions." For portions he explained they follow what is dictated by Harvey. I still maintain too little for the price For the bread he explained I can ask to have it toasted, I will do next time for the burger and the hot dog. He informed the price per portion has indeed gone up since Covid. He also asked me to look for him next time I visit. I will do so he was pleasant to talk too Google search sums up the situation For Harvey in general and other fast food chains an explanation that also in my opinion puts profits first. “Harvey's, the Canadian fast-food chain known for its flame-grilled burgers, has faced widespread customer complaints about higher prices combined with smaller portions (often called "shrinkflation") compared to previous years. This isn't unique to Harvey's—it's a broader trend across the fast-food industry—but many people have noticed it particularly at Harvey's locations in Canada (especially Ontario, Quebec and other regions). The main reasons boil down to these factors: Inflation and rising operating costs — Food ingredients (like beef, chicken, potatoes, and oil), labor wages, rent, utilities, and supply chain expenses have all increased significantly over the past several years. Canada's food prices overall have risen steadily, with forecasts for 2026 predicting another 4-6% increase (even higher for meat at 5-7%). Fast-food chains pass these costs on to customers rather than absorbing them fully, leading to menu price hikes that often outpace general inflation. Shrinkflation as a pricing strategy — Instead of (or in addition to) large price jumps, restaurants sometimes reduce portion sizes subtly—like thinner burger patties, less chicken on sandwiches, smaller servings of fries, or less generous toppings. This keeps the sticker price from rising as dramatically while protecting profit margins. Customers report things like Harvey's patties feeling "paper thin," fries being halved in portion, or Angus burgers shrinking to the size of older basic ones. Unfortunately, it's a common gripe across fast food right now Best to make your own burgers fries etc at home”
