16 Feb 2026
Source: Google
I ordered sandwiches from there it was raw, I tried to call them to get a refund, they told me to deal with Uber Eats. Service 0/10 I do not recommend eating there u will get sick !
Service
Cooking
Atmosphere
Restaurant response
Response added on 17 Feb 2026
Hello,
We are sincerely sorry to read your comment. Food safety is extremely important to us and all our sandwiches are prepared fresh and cooked according to strict standards.
If there was any issue with your order, we truly apologize. When an order is placed through Uber Eats, the refund process must go directly through their platform, which is why you were advised to contact them. This is part of Uber’s policy, not a refusal to assist you.
That said, we would really appreciate the opportunity to look into this matter further. Please contact us directly with your order details so we can review what happened.
Customer satisfaction and quality are always our priority.
— Ghazal Team
