Five Guys
Five Guys 1232 Rue Peel, Montréal
4.0
33 evaluations
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Reviews / Ratings for Five Guys

Photo of Vivaik Malik
1 Apr 2026
Source: Google
1.7

People in front of me were asked whether they wanted their burger all dressed. I asked simply for extra hot sauce. Cashier did not ask me anything concerning the condiments. Burger arrives, no veggies. nothing. Come on??? Use common sense or ask the customer??? Horrible service. Horrible burger. I do not recommend this terrible fast food spot. McDonald's CLEARS this spot. Steer clear.

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Restaurant response
Response added on 2 Apr 2026
We are so sorry to see this rating of our location. We would like to hear more about your experience. Feel free to reach out to us at https://www.fiveguys.com/contact-us. Thank you , Five Guys
Photo of Ablad Omar
31 Mar 2026
Source: Google
2.3

We came almost 15 min before closing and they told us that we can purchase only cups ,while in the meantime the staff was cooking he's staff meal we came far for that - very disappointed on their customers service

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Restaurant response
Response added on 1 Apr 2026
We are so sorry to see this rating of our location. We would like to hear more about your experience. Feel free to reach out to us at https://www.fiveguys.com/contact-us. Thank you , Five Guys
Photo of Scottie Weatherup (“Scot”)
29 Mar 2026
Source: Google
3.3

Might be the best 5Guys I have ever had. Will try it again to check and see consistency. Verdict : give it a try.

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Restaurant response
Response added on 30 Mar 2026
Thank you for your rating. We appreciate the time you took to rate us!
Photo of John
28 Mar 2026
Source: Google
3.0

It's called five guys but there's only 1 guy

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Restaurant response
Response added on 29 Mar 2026
Thank you for your rating. If you would like to provide us a more detailed experience, please contact us at https://www.fiveguys.com/contact-us
Photo of Jay Jay
27 Mar 2026
Source: Google
1.0

Trash place. Trash service, always mess up the orders, they throw the food in the bag as if it was slop. Bag all full of oil. Last time

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Cooking
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Logo of Five Guys
Restaurant response
Response added on 28 Mar 2026
We are so sorry to see this rating of our location. We would like to hear more about your experience. Feel free to reach out to us at https://www.fiveguys.com/contact-us. Thank you , Five Guys
Photo of Dean Šoć
25 Mar 2026
Source: Google
5.0

Very good service, owner should be happy about staff working here, the upsell for fries and drinks was awesome. Give a guy at the cash register a raise!

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Restaurant response
Response added on 26 Mar 2026
Thank you for taking the time to review this location. We really appreciate it! Thank you, Five Guys
Photo of jord
17 Mar 2026
Source: Google
4.0

Ok, this is getting ridiculous , everything is awesome. But literally every other time when you order a cheeseburger they hand over a hamburger somehow. otherwise no complaints

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Restaurant response
Response added on 18 Mar 2026
We are so sorry to see this rating of our location. We would like to hear more about your experience. Feel free to reach out to us at https://www.fiveguys.com/contact-us. Thank you , Five Guys
Photo of Abod
28 Feb 2026
Source: Google
5.0

Food came fast and great customer service

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Cooking
Atmosphere
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Restaurant response
Response added on 1 Mar 2026
Thank you for taking the time to review this location. We really appreciate it! Thank you, Five Guys
Photo of Y Y
15 Feb 2026
Source: Google
3.0

For the past few months, every time I’ve visited, a strong onion smell has stuck to my clothes and jacket afterward. It’s quite noticeable and lingers for days! It might be worth checking the ventilation system or replacing the filters!

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Restaurant response
Response added on 15 Feb 2026
Thank you for your rating. If you would like to provide us a more detailed experience, please contact us at https://www.fiveguys.com/contact-us
Photo of Estella Grace
30 Jan 2026
Source: Google
1.0

0 stars for the service. A girl who worked tonight could care less about my order that was “lost”. Contacted the driver - no answer. Called them - “yeah I’ll go check and that’s all”, on Uber Eats still is “we’re preparing it”. Called again - a nice boy answered, he at least tried. Anyway, was waiting for over an hour and still got nothing.

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Restaurant response
Response added on 31 Jan 2026
We are so sorry to see this rating of our location. We would like to hear more about your experience. Feel free to reach out to us at https://www.fiveguys.com/contact-us. Thank you , Five Guys
Photo of H K
30 Jan 2026
Source: Google
2.0

The peanut butter milkshake was great! But the cheeseburger was disappointing and very dry. The worst part was the fries! I made sure to mention “FIVE GUYS STYLE FRIES” when I gave my order at the cash. When I opened my order, I found out that I got some very regular fries with a bit of salt, which can get anywhere. I literally came her with a friend who’s never tried five guys, bragging about the milkshake and their fries. this was truly disappointing. won’t be coming back here any time soon oh and it’s definitely overpriced! paid $30 for a cheeseburger burger, small size fries, and a milkshake!

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Cooking
Atmosphere
Logo of Five Guys
Restaurant response
Response added on 31 Jan 2026
We are so sorry to see this rating of our location. We would like to hear more about your experience. Feel free to reach out to us at https://www.fiveguys.com/contact-us. Thank you , Five Guys
Photo of edemata
28 Jan 2026
Source: Google
4.7

Food was great the ambiance is also good the food did take a little while before ready but overall good place

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Atmosphere
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Restaurant response
Response added on 28 Jan 2026
Thank you for your rating. We appreciate the time you took to rate us!
Photo of Greg Kokjian
17 Jan 2026
Source: Google
5.0

Loved the cheeseburger and fries, delicious 😋 service with a smile 😃

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Atmosphere
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Restaurant response
Response added on 17 Jan 2026
Thank you for taking the time to review this location. We really appreciate it! Thank you, Five Guys
Photo of Seb H
15 Jan 2026
Source: Google
4.0

Great burger nice staff- when you collect it. Bit on the pricy side but worth it. Poutine is nothing special. Shakes are amazing. Generous portions especially with the fries as always. Upstairs was a little messy on each table.

Service
Cooking
Atmosphere
Logo of Five Guys
Restaurant response
Response added on 15 Jan 2026
Thank you for taking the time to review this location. We really appreciate it! Thank you, Five Guys

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Opening hours

Dining room
  • Sunday 11:00 - 22:00
  • Monday 11:00 - 22:00
  • Tuesday 11:00 - 22:00
  • Wednesday 11:00 - 22:00
  • Thursday 11:00 - 22:00
  • Friday 11:00 - 23:00
  • Saturday 11:00 - 23:00

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