Five Guys
Five Guys 8840 Boul. Leduc Ste 50, Brossard
Review summary

What guests say about Five Guys

Reviews are mixed, but many customers really like the burgers, fries, and generous portions, with service often described as quick and friendly. However, many feel it is quite expensive for fast food, and the music is often considered too loud. A few comments also mention service issues, inconsistency in the fries, and problems handling allergies or takeout/delivery orders.

Summary based on 40 reviews.
4.0
70 evaluations
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Reviews / Ratings for Five Guys

Photo of Leya Bv
27 Sep 2026
Source: Google
4.7

Honestly one of the best smash burgers imo. The portions are really generous, especially the fries, and you get unlimited toppings, which is a huge plus. Prices are on the higher side for fast food but i think it’s worth it. They have lettuce buns and the milkshakes are also really good. The only downside is that they don’t update the order as “ready” on Uber Eats, so if you’re ordering pick up, definitely keep that in mind. Unfortunately, if you’re ordering delivery, expect the order to take a while to arrive and there’s a good chance it’ll be cold by the time it gets to you.

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Restaurant response
Response added on 28 Sep 2026
Thank you for taking the time to review this location. We really appreciate it! Thank you, Five Guys
Photo of Bela Stien
19 Sep 2026
Source: Google
5.0

Really impressed with my burger here. I ordered a bacon cheeseburger with grilled mushrooms and onions and everything worked so well together. The bacon had a nice crunch and the patties were still juicy. Added Cajun fries on the side and they had plenty of seasoning. Great meal overall.

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Restaurant response
Response added on 20 Sep 2026
Thank you for taking the time to review this location. We really appreciate it! Thank you, Five Guys
Photo of David E
6 Sep 2026
Source: Google
4.0

Service is okay, food is great!

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Restaurant response
Response added on 7 Sep 2026
Thank you for your rating. We appreciate the time you took to rate us!
Photo of 유주영
5 Sep 2026
Source: Google
4.0

One of the best burgers in Canada

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Restaurant response
Response added on 7 Sep 2026
Thank you for taking the time to review this location. We really appreciate it! Thank you, Five Guys
Photo of Geoff M
27 Aug 2026
Source: Google
4.0

Consistently good food but a bit pricy for what it is. Make up for it by snacking on the free salted peanuts in the shell.

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Restaurant response
Response added on 28 Aug 2026
Thank you for your rating. We appreciate the time you took to rate us!
Photo of MARTIN HEBERT
20 Aug 2026
Source: Google
3.0

The music playing in the dining area is STUPID loud…. Had trouble understanding what the cashier was saying, because the music was literally drowning out her voice. I really don’t get the reasoning behind this🤦‍♂️

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Restaurant response
Response added on 20 Aug 2026
Thank you for your rating. We appreciate the time you took to rate us!
Photo of Michael
19 Aug 2026
Source: Google
4.3

Food was good, service was okay (not as quick as I hoped) but overall pleased with my experience!

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Restaurant response
Response added on 20 Aug 2026
Thank you for your rating. We appreciate the time you took to rate us!
Photo of Fiso
19 Aug 2026
Source: Google
3.0

I come for the fries. I forget to say no salt. If the I keep getting tiny fries I will pass. Why is it so difficult to not smash up the fries. Just hide the tiny fries in the poutine. I like long fries. You know the ones. Used to get ketchup and mayo using fries and fingers.

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Restaurant response
Response added on 19 Aug 2026
Thank you for your rating. If you would like to provide us a more detailed experience, please contact us at https://www.fiveguys.com/contact-us
Photo of Cynthia rejouis
30 Jul 2026
Source: Google
5.0

I visited the restaurant at around 8:00 p.m. on Thursday, July 30. The food was excellent—10/10. Everything was fresh, well prepared, and delicious. The cashier was also very friendly, attentive, and provided great customer service. The restaurant itself had a nice atmosphere. The reason I’m leaving this review is because I witnessed something that I found very concerning. An employee who had finished her shift was leaning over the peanut bin where customers take fresh peanuts, eating peanuts, talking over the bin, and dropping the shells into it. She then stood leaning over the food preparation counter, talking while burgers were being prepared directly below her. Afterwards, she continued eating peanuts and dropped the shells on the floor in front of customers instead of using a garbage bin. This came across as unsanitary and unprofessional. It showed a lack of respect for food hygiene, the restaurant environment, and the customers. I hope management addresses this, because the food and service were otherwise outstanding.

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Restaurant response
Response added on 31 Jul 2026
Thank you for your rating. If you would like to provide us a more detailed experience, please contact us at https://www.fiveguys.com/contact-us
Photo of Ionel Sylvester
27 Jul 2026
Source: Google
5.0

Good burgers !🍔

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Restaurant response
Response added on 27 Jul 2026
Thank you for taking the time to review this location. We really appreciate it! Thank you, Five Guys
Photo of S B
25 Jul 2026
Source: Google
2.3

The fries here are shit nothing like other 5 Guys locations. This is the 2nd time I’ve tried this location and it’s always a shit experience when it comes to their fries.

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Restaurant response
Response added on 25 Jul 2026
We are so sorry to see this rating of our location. We would like to hear more about your experience. Feel free to reach out to us at https://www.fiveguys.com/contact-us. Thank you , Five Guys
Photo of Ken Tf
19 Jul 2026
Source: Google
4.0

I was getting tired snd needed to grab a meal with my adult daughter thank goodness Five Guys was close to the Costco in Broussard . The burgers and one fremch fry was all it took with all the free condiments jalapeños and all. Friendly staff no salt could be located didnt ask.

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Restaurant response
Response added on 19 Jul 2026
Thank you for your rating. We appreciate the time you took to rate us!
Photo of Leya Bv
7 Jul 2026
Source: Google
5.0

Best smash burgers, unlimited toppings & always fresh

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Cooking
Atmosphere
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Restaurant response
Response added on 7 Jul 2026
Thank you for taking the time to review this location. We really appreciate it! Thank you, Five Guys
Photo of Rhea Bokinac
2 Jul 2026
Source: Google
1.0

Five Guys Brossard staff does NOT understand requirements to minimize cross contamination. We requested care be taken in both English and French due to one of us having celiac. They do have lettuce wrapped burgers, but use the same gloves to put buns on the bun grill and then add burgers to the burger grill. When asked to use a fresh burger that the employee did not touch after touching the buns they refused (and I asked two people). They would not get separate tomato for our lettuce wrapped burger either. We were hoping that my daughter could at least eat the fries, but they significantly contaminated those as well. I would avoid this location if you have celiac. The Regina, SK locations take great care which is why we trusted this chain, but I will only use the Regina Five Guys due to lack of training at this location. I will contact the manager/owner so hopefully they can educate their staff.

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Restaurant response
Response added on 3 Jul 2026
We are so sorry to see this rating of our location. We would like to hear more about your experience. Feel free to reach out to us at https://www.fiveguys.com/contact-us. Thank you , Five Guys
Photo of Jean-Pier Talbot
24 Jun 2026
Source: Google
2.3

Probably the worst poutine I ever had.

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Restaurant response
Response added on 25 Jun 2026
We are so sorry to see this rating of our location. We would like to hear more about your experience. Feel free to reach out to us at https://www.fiveguys.com/contact-us. Thank you , Five Guys
Photo of VelBri
11 Jun 2026
Source: Google
5.0

Friendly staff and fast serviceBut the best, their food, delicious

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Restaurant response
Merci d'avoir pris le temps de laisser un avis sur cet établissement. Nous vous en sommes très reconnaissants !<br><br>Merci,<br><br>Five Guys
Photo of Christopher Little
9 Jun 2026
Source: Google
4.0

Great burgers and fries a bit expensive though...

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Logo of Five Guys
Restaurant response
Merci pour votre évaluation. Nous apprécions le temps que vous avez consacré à nous évaluer !
Photo of Lina Marcela Gomez Sierra
3 Jun 2026
Source: Google
5.0

Best burger and shakes 😮‍💨

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Atmosphere
Logo of Five Guys
Restaurant response
Merci d'avoir pris le temps de laisser un avis sur cet établissement. Nous vous en sommes très reconnaissants !<br><br>Merci,<br><br>Five Guys
Photo of jon316t
1 Jun 2026
Source: Google
4.0

Always hot, always well made , puts all other burger places to shame !

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Logo of Five Guys
Restaurant response
Merci d'avoir pris le temps de laisser un avis sur cet établissement. Nous vous en sommes très reconnaissants !<br><br>Merci,<br><br>Five Guys
Photo of Angie Boulay
31 May 2026
Source: Google
5.0

Big juicy burgers! Incredible! A little expensive but worth it. Super nice staff. Huge poutine!

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Photo of Martyne Heutte
29 May 2026
Source: Google
4.0

Best burger for an healthy options

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Logo of Five Guys
Restaurant response
Merci pour votre évaluation. Nous apprécions le temps que vous avez consacré à nous évaluer !
Photo of Pat RV life
29 May 2026
Source: Google
3.0

Patty was thin and dry. Not the old Five Guys we use to love. this would be my last time there. Brossard, May29

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Restaurant response
Nous sommes sincèrement désolés de constater cette mauvaise note attribuée à notre restaurant. Nous aimerions en savoir plus sur votre expérience. N'hésitez pas à nous contacter via https://www.fiveguys.com/contact-us. Merci, Five Guys
Photo of Guadalupe Valdez
3 May 2026
Source: Google
1.0

it gave my friend diarrhea

Logo of Five Guys
Restaurant response
Response added on 4 May 2026
We are so sorry to see this rating of our location. We would like to hear more about your experience. Feel free to reach out to us at https://www.fiveguys.com/contact-us. Thank you , Five Guys
Photo of Adam Morneau
22 Apr 2026
Source: Google
5.0

ALWAYS my favorite experience for my burgers. No other compares to the quality for the price.

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Logo of Five Guys
Restaurant response
Response added on 23 Apr 2026
Thank you for taking the time to review this location. We really appreciate it! Thank you, Five Guys
Photo of Wayne Smith
16 Apr 2026
Source: Google
1.0

Five Guys Hamburgers, Greenfield Park. Terrible expérience! ◦ Opened the door to what sounded like a rock concert. ◦ Approached the person behind the counter to place my order and had to repeat myself and say pardon me several times because of the loudness of the music. ◦ I asked why the music was so loud and the person behind the counter said, “the customers like it” There was nobody else in the place. ◦ After a 20 minute wait, I received my 2 single burgers and a chocolate shake and at $36.00 I handed a $50…my fault I didn’t notice the sign that said no $50’s… ◦ Got home with my order, took my first bite and the hamburger fell apart between the buns. Hamburger meat fell out, the dried precooked cold bacon bits fell out. ◦ The only positive thing about this entire experience was a great Chocolate Shake. ◦ Sorry but Five Guys Greenfield Park definitely isn’t the same as Five Guys at the Dix/30…

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Restaurant response
Response added on 16 Apr 2026
We are so sorry to see this rating of our location. We would like to hear more about your experience. Feel free to reach out to us at https://www.fiveguys.com/contact-us. Thank you , Five Guys

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Opening hours

Dining room
  • Sunday 11:00 - 22:00
  • Monday 11:00 - 22:00
  • Tuesday 11:00 - 22:00
  • Wednesday 11:00 - 22:00
  • Thursday 11:00 - 22:00
  • Friday 11:00 - 22:00
  • Saturday 11:00 - 22:00

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