Express St-Hubert
Express St-Hubert 1300 Blvd. Marcel-Laurin, Montréal
Review summary

What guests say about Express St-Hubert

The reviews are mixed: several customers find the food good and the portions generous, with service sometimes highly praised. However, several comments mention order mistakes, long wait times, dry or cold dishes, and inconsistent service. The restaurant seems fine for a quick meal, but the experience can lack consistency.

Summary based on 20 reviews.
3.6
32 evaluations
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Reviews / Ratings for Express St-Hubert

Photo of Gil Da ponte
2 Oct 2026
Source: Google
5.0

Excellent service and food

Restaurant response
Response added on 2 Oct 2026
It's always a pleasure to serve you, Gil! We look forward to see you! 😌
Photo of Mr. Houdini
28 Sep 2026
Source: Google
5.0

Manal is amazing and gives great service

Service
Cooking
Atmosphere
Restaurant response
Response added on 28 Sep 2026
Thanks so much for your kind words, Mr. Houdini.
Photo of LC
6 Aug 2026
Source: Google
2.7

I ordered chicken breast combo, also chicken wings & pouting, they packed everything inside the box and sealed with plastic cords, at home I opened and realized they did not put the chicken breast sauce.. without that sauce, I could spend 4 time less money and buy supermarket grill chicken... terrible

Service
Cooking
Atmosphere
Restaurant response
Response added on 8 Aug 2026
We are sorry to see that your order from St-Hubert's was not up to your expectations. If you would like to discuss this with us, please contact us at [email protected] with the details of this situation. A member of our customer experience department will be happy to assist you. Thank you for your time!
Photo of Elizabeth Chan
9 Jul 2026
Source: Google
4.0

Tasty hot chicken meal. But not cheap.

Restaurant response
Response added on 12 Jul 2026
Thank you, Elizabeth! We love serving your favorite chicken! :) Hope to see you again!
Photo of Martin Colls
5 Jul 2026
Source: Google
4.0

Great little counter service spot, slightly better then fast food. Kids liked thier meal, love having gravy with fries over ketchup.

Restaurant response
Response added on 7 Jul 2026
Hello Martin, Thank you for taking the time to share your feedback with us! We're delighted to hear that you and your kids enjoyed your meal. It's great to know that our gravy with fries was a hit! We strive to offer a dining experience that's a step above fast food, and your positive comments are truly appreciated. We hope to welcome you and your family back soon for another delicious meal.
Photo of Terry Pomerantz
5 Jul 2026
Source: Google
3.0

We ordered in . Most of the items were fine and the servings are also fine , the soups are very good. The hot chicken sandwich, even if I ordered brown meat. It was very dry and I found not much meat to the sandwich as you may determine from the picture.

Cooking
Restaurant response
Response added on 7 Jul 2026
Hello Terry, Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed most of your order, especially the soups. However, we're sorry to learn that the hot chicken sandwich did not meet your expectations. We appreciate your input and will certainly look into this to ensure we maintain the quality and satisfaction our customers expect. Your feedback is invaluable to us as we strive to improve our offerings. We hope to have the opportunity to serve you again soon and provide you with a better experience.
Photo of QueenofMontreal
1 Jun 2026
Source: Google
5.0

Food is good as always at this franchise.

Service
Cooking
Restaurant response
Response added on 1 Jun 2026
Hello, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your meal and that our food continues to meet your expectations. We look forward to welcoming you back!
Photo of Bayane بيان
30 May 2026
Source: Google
1.0

This is about the update of trying to reduce packaging: I ordered a poutine earlier today around closing time and by the time I got home (I live near) it was super dry I was unable to eat it at all. I couldn't tell if there was any sauce put in the first place. You might have taken the initiative to reduce packaging but for certain items like poutine it is very necessary to put the sauce on the side unless you wish your customers to eat it saggy, or in this case, very dry. I can't believe I spent 20$ on this crusty poutine. Very displeased!!

Restaurant response
Response added on 7 Jun 2026
Hello Bayane! We're sorry to hear that your poutine wasn't enjoyable and that it arrived dry by the time you got home. We understand your frustration, especially when you were expecting a fresh meal and felt it didn't meet expectations. We appreciate you taking the time to share your comments regarding the packaging changes and how they affected your experience. If you'd like to discuss this further, please contact us at [email protected] with the details surrounding the situation. A member of our team will reach out to you to follow up. Thank you!
Photo of Kon S
14 May 2026
Source: Google
1.5

I stopped by for a quick meal via the drive-thru and unfortunately had a very poor experience. Despite ordering a 4-piece chicken fillet, I only received three, and the requested cherry sauce was missing. The biggest issue is that the bags are secured with straps, making it impossible to verify the order’s accuracy before leaving the window. On top of the order being incorrect, the wait time was unusually long. Given the lack of attention to detail and the inability to check the food on-site, I’ll be avoiding this location in the future.

Service
Cooking
Restaurant response
We are sorry to see that your visit to St-Hubert's was not up to your expectations, Kon. If you would like to discuss this with us, please contact us at [email protected] with the details of this situation. A member of our customer experience department will be happy to assist you. Thank you for your time!
Photo of Konstantin S
14 May 2026
Source: Google
1.0

Had a disappointing experience with a drive-through order recently. A main item was missing, and because the bag was tied shut, I didn't realize it until I got home. I called and was told it would be delivered "on priority," but despite living only 5 minutes away, it took over an hour to arrive. Beyond the service, the food quality was poor. The fries tasted refried and the chicken didn't seem fresh. I’ve ordered from here before and it’s usually better, but given the price and this recent experience, I’m hesitant to return.

Restaurant response
Hello Konstantin, we are so sorry that we made that mistake. We will make sure it doesn't happen again. If you'd like to discuss this situation with our customer service, we will be happy to help! You can reach us at [email protected]. Thank you!
Photo of Dante Smith
14 May 2026
Source: Google
1.0

I visited this location recently after a poor experience years ago, hoping for improvement. Unfortunately, it was disappointing again. I tried to order the $13 special displayed on their screen (valid until 3 PM), but at 2 PM I was told it wasn’t available because they hadn’t ordered the ingredients. After ordering an alternative, we waited 25 minutes only to be told at the counter that the order was never received. Once the food finally arrived, several items were missing, including the salad and the waters that were clearly listed on the order slip. Extremely disorganized service.

Service
Cooking
Atmosphere
Restaurant response
Response added on 15 May 2026
Thank you for taking the time to share your experience with us, Dante. We sincerely apologize for the inconvenience you encountered during your recent visit. If you would like to give us more details about your experience, please feel free to contact us at [email protected] with the details of this situation. A member of our customer experience department will be happy to assist you. Thank you. Have a great day!
Photo of Dave
30 Mar 2026
Source: Google
5.0

Best place to eat

Restaurant response
Response added on 31 Mar 2026
Hello Dave, Thank you so much for your wonderful review! We're thrilled to hear that you consider us the best place to eat. It's always our goal to provide delicious meals and a great dining experience, and your feedback lets us know we're on the right track. We look forward to welcoming you back soon!
Photo of Taco Eater
11 Mar 2026
Source: Google
5.0

I phoned and ordered delivery to a nearby hotel, a basic quarter chicken dinner. The guy on the phone and the delivery guy were super friendly and got my meal to me in no time. There are no longer St-Hubert restaurants near me in Ontario so I took advantage of my stay in QC to get some. Tasted great as ever, thank you. By the way, the creamy coleslaw was delicious and I'm sure the non-creamy one is too!

Service
Cooking
Restaurant response
Response added on 12 Mar 2026
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to read that our team provided you with friendly service and a speedy delivery. We appreciate your kind words and hope to have the pleasure of serving you again during your next visit to Quebec. Safe travels and happy eating!
Photo of Adam Jonathan
28 Jan 2026
Source: Google
5.0

Very good service

Service
Cooking
Atmosphere
Restaurant response
Response added on 28 Jan 2026
It's always a pleasure to serve you, Adam! We look forward to see you! 😌
Photo of Myrna Aguilar
16 Jan 2026
Source: Google
5.0

Amazing service and food is warm and fresh

Restaurant response
Response added on 16 Jan 2026
We are happy to read that you enjoyed your experience! Thank you, Myrna! We look forward to see you again!

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Opening hours

Dining room
  • Sunday 10:30 - 21:00
  • Monday 10:30 - 21:00
  • Tuesday 10:30 - 21:00
  • Wednesday 10:30 - 22:00
  • Thursday 10:30 - 22:00
  • Friday 10:30 - 22:00
  • Saturday 10:30 - 22:00

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