Reviews for Express St-Hubert

Name: Express St-Hubert
Address: 1300 Blvd. Marcel-Laurin, Montréal, Quebec, H4R 1J9
Telephone: 5143855555
Rating: 3.4

Kon S (6 reviews)

14 May 2026

Source: Google

1.5

I stopped by for a quick meal via the drive-thru and unfortunately had a very poor experience. Despite ordering a 4-piece chicken fillet, I only received three, and the requested cherry sauce was missing. The biggest issue is that the bags are secured with straps, making it impossible to verify the order’s accuracy before leaving the window. On top of the order being incorrect, the wait time was unusually long. Given the lack of attention to detail and the inability to check the food on-site, I’ll be avoiding this location in the future.

Service

Cooking

Restaurant response

We are sorry to see that your visit to St-Hubert's was not up to your expectations, Kon. If you would like to discuss this with us, please contact us at [email protected] with the details of this situation. A member of our customer experience department will be happy to assist you. Thank you for your time!

Konstantin S (53 reviews)

14 May 2026

Source: Google

1.0

Had a disappointing experience with a drive-through order recently. A main item was missing, and because the bag was tied shut, I didn't realize it until I got home. I called and was told it would be delivered "on priority," but despite living only 5 minutes away, it took over an hour to arrive. Beyond the service, the food quality was poor. The fries tasted refried and the chicken didn't seem fresh. I’ve ordered from here before and it’s usually better, but given the price and this recent experience, I’m hesitant to return.

Restaurant response

Hello Konstantin, we are so sorry that we made that mistake. We will make sure it doesn't happen again. If you'd like to discuss this situation with our customer service, we will be happy to help! You can reach us at [email protected]. Thank you!

Dante Smith (1 review)

14 May 2026

Source: Google

1.0

I visited this location recently after a poor experience years ago, hoping for improvement. Unfortunately, it was disappointing again. I tried to order the $13 special displayed on their screen (valid until 3 PM), but at 2 PM I was told it wasn’t available because they hadn’t ordered the ingredients. After ordering an alternative, we waited 25 minutes only to be told at the counter that the order was never received. Once the food finally arrived, several items were missing, including the salad and the waters that were clearly listed on the order slip. Extremely disorganized service.

Service

Cooking

Atmosphere

Restaurant response

Response added on 15 May 2026

Thank you for taking the time to share your experience with us, Dante. We sincerely apologize for the inconvenience you encountered during your recent visit. If you would like to give us more details about your experience, please feel free to contact us at [email protected] with the details of this situation. A member of our customer experience department will be happy to assist you. Thank you. Have a great day!

Dave (3 reviews)

30 Mar 2026

Source: Google

5.0

Best place to eat

Restaurant response

Response added on 31 Mar 2026

Hello Dave, Thank you so much for your wonderful review! We're thrilled to hear that you consider us the best place to eat. It's always our goal to provide delicious meals and a great dining experience, and your feedback lets us know we're on the right track. We look forward to welcoming you back soon!

Taco Eater (6 reviews)

11 Mar 2026

Source: Google

5.0

I phoned and ordered delivery to a nearby hotel, a basic quarter chicken dinner. The guy on the phone and the delivery guy were super friendly and got my meal to me in no time. There are no longer St-Hubert restaurants near me in Ontario so I took advantage of my stay in QC to get some. Tasted great as ever, thank you. By the way, the creamy coleslaw was delicious and I'm sure the non-creamy one is too!

Service

Cooking

Restaurant response

Response added on 12 Mar 2026

Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to read that our team provided you with friendly service and a speedy delivery. We appreciate your kind words and hope to have the pleasure of serving you again during your next visit to Quebec. Safe travels and happy eating!

Adam Jonathan (4 reviews)

28 Jan 2026

Source: Google

5.0

Very good service

Service

Cooking

Atmosphere

Restaurant response

Response added on 28 Jan 2026

It's always a pleasure to serve you, Adam! We look forward to see you! 😌

Myrna Aguilar (6 reviews)

16 Jan 2026

Source: Google

5.0

Amazing service and food is warm and fresh

Restaurant response

Response added on 16 Jan 2026

We are happy to read that you enjoyed your experience! Thank you, Myrna! We look forward to see you again!

Express St-Hubert

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