17 Mar 2026
Source: Google
We got turned away due to "low staff" even though we told the guy at the door we weren't looking for food and that we just wanted to drink and would have happily wait for drinks. There was maybe 6-7 people seated inside and 1 server. I don't see how our group of 4 would have impacted the service much. It's not like the people already there were in constant need of attention. Went to the pub next door and it was packed on a Tuesday. Same for a bunch of other bars in the area that we passed. Clearly management here doesn't know what they're doing because they should have had more staff because every other place in the area was packed
Service
Cooking
Atmosphere
Restaurant response
Response added on 17 Mar 2026
Hello Andrew,
Thanks for taking the time to share this, we’re really sorry about your experience.
You’re absolutely right to expect better, and we understand how frustrating it must have been to be turned away like that, especially given the situation you described. That’s not the kind of experience we want anyone to have with us.
We’d really appreciate the chance to learn more about what happened so we can address it properly with our team. If you’re open to it, feel free to reach out to us directly by sending an email to [email protected] explaining the situation, the date and the time of your visit.
We hope we’ll have the opportunity to welcome you back and give you a much better experience.
We hope you’ll consider giving us another try in the future.
Sincerely,
The Warehouse Group Team
