Dairy Queen
Dairy Queen 268 Rue Sainte-Catherine Ouest, Montréal
Review summary

What guests say about Dairy Queen

The reviews are very mixed, but several customers complain about slow or rude service. Food quality comes up often as a weak point, especially the fries and the value for money. A few people still appreciated the quick service, the desserts, and some dishes. In short, it can do the trick for some ice cream, but the experience seems inconsistent.

Summary based on 10 reviews.
2.6
10 evaluations
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Reviews / Ratings for Dairy Queen

Photo of Steven Greyman
13 Oct 2026
Source: Google
1.0

Rudest worker I ever met in my life

Photo of Ramsin Farahmand
10 Oct 2026
Source: Google
1.0

Scams , delay , bad quality food worth 2 dollars and we paid 25 dollar, burned oily potato, bad servant behaviour

Photo of Amir Shafaei
12 Sep 2026
Source: Google
1.0

In terms of quality and quantity even lower than mcdonald , but 3 times the charge, cream topping is 1 doller extra .

Photo of Francois De Brabant
17 Aug 2026
Source: Google
5.0

Nice place for a wonderful Sundae. The girl serving was polite and very pleasant.

Photo of Jeffrey
2 Aug 2026
Source: Google
5.0

Great customer service from all employees, i tried the poutine with a cherry milkshake and it was amazing, althought the price may be surprising, it's pretty worth it

Photo of H
1 Aug 2026
Source: Google
1.0

Very slow service, and it seems like the worker didn’t know what he’s doing. He had us standing at the counter looking at the menu for a few minutes. However he didn’t bother saying hello or asking if we wanted anything. Had an AirPod in his ear (does that violate workplace safety?) while working. We went to the dessert side thinking that’s where we had to order, and were told he was supposed to take ours. Fries are left hovering over the air fryers for who knows how long and can be exposed to bacteria/bugs. The fries tasted burnt when getting them. It took us about 10 minutes to even get a drink, and nearly 20 minutes to get our food. Would not recommend this DQ. *Quebec should have mandatory window grades based off health inspections, because this place would be far from an A.*

Photo of Ramon Abbas
31 Jul 2026
Source: Google
5.0

Camilla was super kind and so beautiful ❤️❤️❤️ she is like a model , the Queen of Ice cream

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Opening hours

Dining room
  • Sunday 11:00 - 23:30
  • Monday 11:00 - 23:00
  • Tuesday 11:00 - 23:00
  • Wednesday 11:00 - 23:00
  • Thursday 11:00 - 23:30
  • Friday 11:00 - 23:30
  • Saturday 11:00 - 00:00

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