Crusty's

Periclis Bahountakis (133 reviews)

6 Jun 2026

Source: Google

5.0

Great tasting food at a reasonable price

Restaurant response

Response added on 6 Jun 2026

Dear Mr. Bahountakis, We would like to extend our sincerest gratitude for your excellent rating and positive comments. It is a great pleasure to learn that you found our food to be both great tasting and reasonably priced. Our team is dedicated to providing some of the best burgers in the area, and your feedback serves as wonderful encouragement for us. We are delighted that you had a satisfying experience at our restaurant. We look forward to the opportunity of serving you again in the near future. Sincerely, The Team at Crusty's

Jay Hickmore (1 review)

5 Jun 2026

Source: Google

1.0

Food is good but they make u wait 50 min to prepare and order

Restaurant response

Response added on 5 Jun 2026

Dear Mr. Hickmore, We appreciate you taking the time to provide your feedback. While we are pleased to learn that you found our food to be good, we are sincerely concerned about the significant wait time you experienced. A fifty-minute delay for an order does not meet the standards of efficiency we aim to provide at our restaurant. We understand that your time is valuable, and we extend our apologies for this unacceptable lapse in service. We would value the opportunity to understand the circumstances of your visit more fully. We invite you to contact us directly at your convenience so we may address this matter properly. You may reach us by telephone at +14506222009 or via email at [email protected]. We hope to have the chance to restore your confidence in our establishment.

Patrick Polish (3 reviews)

31 May 2026

Source: Google

1.0

I left a bad review for them refusing to make me a philly cheese steak without mushrooms. The owner reached out and asked me to contact him to discuss...which i did but he never replied. I sent 2 emails and called a few times to talk to owner and still nothing. Leaving a bad review for the owner leaving fake follow ups just to seem like he cares.

Restaurant response

Response added on 31 May 2026

Dear Patrick Polish, We are writing to address the concerns you have raised. It is our sincerest intention to resolve customer issues promptly, and we regret to learn of the communication difficulties you have experienced after your initial outreach. Please be assured that we take your feedback seriously. There appears to have been a significant oversight in our follow-up process, for which we extend our apologies. We are investigating why your emails and calls did not receive a proper response. We would appreciate another opportunity to connect with you directly to discuss this matter further. Kindly contact us at your convenience at [email protected] or +14506222009. We are committed to understanding and resolving the situation to your satisfaction. Sincerely, The Management at Crusty's

hitupjano forreps (1 review)

23 May 2026

Source: Google

5.0

DESSERT TUFF, FOODS AMAZING

Restaurant response

Response added on 23 May 2026

Dear hitupjano forreps, We are sincerely grateful for your excellent 5-star rating and your enthusiastic feedback. It is a pleasure to know that you found our food to be amazing and our desserts exceptional. Our team at Crusty's is dedicated to crafting some of the best burgers in Laval, and your high praise validates the effort we put into every meal we prepare. We look forward to the opportunity to serve you again in the near future. Cordially, The Team at Crusty's

Adam Jazouly (5 reviews)

23 May 2026

Source: Google

5.0

Excellent service💯

Jassu Singh (13 reviews)

23 May 2026

Source: Google

1.0

Old oil gave the food very nasty taste not fresh at all and would not recommend

Restaurant response

Response added on 23 May 2026

Dear Jassu Singh, We appreciate you taking the time to provide your feedback. It is with considerable regret that we learn your experience did not meet the high standards we strive to uphold at Crusty’s. The quality and freshness of our food, from our signature beef burgers to our crispy chicken, are of the utmost importance to us. We are, therefore, very concerned to read your comments regarding the taste of your meal. We assure you that we adhere to strict protocols for all our ingredients and cooking procedures to ensure every dish we serve is satisfactory. We would value the opportunity to understand your experience in greater detail. We kindly invite you to contact us directly at your convenience by emailing [email protected] or calling +14506222009. Your input is crucial for our continuous improvement. Sincerely, The Management of Crusty's

Kamran Yousaf (24 reviews)

22 May 2026

Source: Google

5.0

Great food and amazing customer service. Truly one of the best spots in town!

Restaurant response

Response added on 22 May 2026

Dear Kamran Yousaf, We are sincerely grateful for your excellent review and appreciate you taking the time to share your experience. It is a great honor for us to be considered one of the best spots in town. Our team is dedicated to providing superior customer service and crafting some of the best burgers available. We are pleased that we succeeded in making your visit a memorable one. We look forward to welcoming you back to Crusty's in the near future. Sincerely, The Management

Anne-Marie Brule (11 reviews)

21 May 2026

Source: Google

1.0

The place was closed without notice

Restaurant response

Response added on 21 May 2026

When?? We are at 3124 boul Dagenais ouest Laval. Where did you go?

Fred lachance (1 review)

17 May 2026

Source: Google

5.0

excellent service

J (2 reviews)

6 May 2026

Source: Google

5.0

Everything was excellent and tasty

Restaurant response

Response added on 6 May 2026

Dear Sir or Madam, We extend our sincerest gratitude for your excellent review. It is a great pleasure to learn that you found your meal to be both excellent and tasty. Our team is dedicated to crafting the best burgers, and we are delighted that our commitment to quality was reflected in your experience. We hope to have the honor of serving you again in the near future. Sincerely, The Management of Crusty's

ilyas houalef (5 reviews)

5 May 2026

Source: Google

5.0

Delicious

Restaurant response

Response added on 5 May 2026

Dear ilyas houalef, We are sincerely grateful for your excellent 5-star rating and kind word. It is our greatest pleasure to know that you found our offerings delicious. Our team is dedicated to crafting the best burgers and providing a satisfying experience for every customer. Your positive feedback is a wonderful affirmation of our efforts. We look forward to the opportunity to serve you again soon. Best regards, The Crusty's Team

Vikas Nandha (2 reviews)

2 May 2026

Source: Google

4.7

Excellent taste and service. Amazing environment to dine at as well.

Usman Rajput (2 reviews)

29 Apr 2026

Source: Google

4.3

Good food, nice ambiance but slow service.

Restaurant response

Response added on 29 Apr 2026

Dear Usman Rajput, Thank you for taking the time to provide your feedback. We are pleased to hear that you enjoyed the food and the ambiance at our restaurant. We also appreciate your comments regarding the speed of service. We sincerely apologize for any delay you experienced, as we strive to provide both excellent meals and efficient service to all our patrons. Your input is valuable, and we will address this with our team to ensure we improve in this area. We hope to have the opportunity to serve you again soon and provide a five-star experience in every aspect. Sincerely, The Crusty's Team

Nicolas Chilito Osorio (1 review)

22 Apr 2026

Source: Google

5.0

Excellent food!!

Restaurant response

Response added on 22 Apr 2026

Dear Mr. Osorio, We sincerely appreciate you taking the time to share your excellent feedback. It is gratifying to know that our culinary offerings met your expectations. Our team at Crusty's is dedicated to crafting the best burgers and providing a memorable dining experience. We are delighted that you enjoyed your meal and look forward to the opportunity of serving you again soon. Sincerely, The Management of Crusty's

Rashid David (3 reviews)

18 Apr 2026

Source: Google

5.0

Good service and food ❤️

Restaurant response

Response added on 18 Apr 2026

Dear Rashid David, Thank you for your excellent 5-star review. We are delighted to hear that you were pleased with both the service and the food at our establishment. Our team strives to provide the best burgers and a superior dining experience for every customer. We appreciate your kind words and look forward to welcoming you back to Crusty's again soon. Sincerely, The Team at Crusty's

Patrick Polish (109 reviews)

14 Apr 2026

Source: Google

5.0

Not gonna lie this place is kind of fire. Decent mac n cheese, great phillysteak, great service too. I told them last time i can they forgot to add cheese sauce to my philly so this time the guy made sure they put it and even ran after me in the car to give me an extra cup of sauce. He didn't have to do this...but he did. Thank you kind sir. Here is a great review to thank you.

Restaurant response

Response added on 3 May 2026

Dear Patrick Polish, We are sincerely concerned to read about your recent experience and the dissatisfaction it caused. It is troubling to learn that we failed to accommodate your long-standing order preference and that your interaction with our staff was unsatisfactory. Please accept our apologies for the frustration and inconvenience this situation has caused. The high standard of our food, including our gourmet burgers and sandwiches, is matched only by our commitment to excellent customer service, and it appears we fell short on this occasion. We would appreciate the opportunity to discuss this matter with you directly to understand what happened and to restore your confidence in our establishment. We kindly ask that you contact us at your earliest convenience by emailing [email protected] or calling +14506222009. We value your patronage and hope to resolve this issue to your satisfaction.

allo coco (1 review)

12 Apr 2026

Source: Google

5.0

Bon service

Restaurant response

Response added on 13 Apr 2026

Cher client, Nous vous remercions sincèrement pour votre commentaire positif. C'est un plaisir de savoir que vous avez apprécié la qualité de notre service. Votre satisfaction est notre plus grande priorité et nous nous efforçons de proposer les meilleurs burgers et une expérience exceptionnelle à chaque visite. Nous espérons avoir le plaisir de vous accueillir de nouveau très prochainement chez Crusty's. Cordialement, L'équipe de Crusty's

Destined xoxHearts (4 reviews)

8 Apr 2026

Source: Google

5.0

Such a wonderful experience at Crusty’s! And amazing food! Will definitely come back for more

Amine Zidani (4 reviews)

8 Apr 2026

Source: Google

5.0

Everytime the same experience, Very friendly staff , amazing food , highly recommend this place !

Muhammad Faisal (4 reviews)

2 Apr 2026

Source: Google

5.0

I have so many time good and best food and employees are very humble and friendly

Restaurant response

Response added on 2 Apr 2026

Dear Mr. Faisal, We are immensely grateful for your commendation and your continued patronage. It is a great honor to know that you consistently find our food to be of the highest quality and our staff both humble and friendly. Our team is dedicated to providing an exceptional experience, from crafting the best burgers to ensuring a welcoming atmosphere for every guest. Your positive feedback is a wonderful affirmation of their efforts. We look forward to serving you again soon at Crusty's. Sincerely, The Management

PastaVita

29 Mar 2026

Source: Google

2.3

Very average food

Thomas G. Frenette (4 reviews)

28 Mar 2026

Source: Google

5.0

Amazing

francesco longobardi (2 reviews)

5 Mar 2026

Source: Google

4.7

Really good food very good portions Family of 4 kids and 2 adults 95$ but worth it!

Restaurant response

Response added on 5 Mar 2026

Dear Francesco Longobardi, We are sincerely grateful for your excellent review. It is a great pleasure to know that your family enjoyed the quality and generous portions of our food. Our team is dedicated to providing some of the best burgers in Laval, and your affirmation that the experience was worthwhile is deeply appreciated. We look forward to the opportunity of welcoming you and your family back to Crusty's in the near future. Sincerely, The Management

Amjad Yaghmour (2 reviews)

25 Feb 2026

Source: Google

5.0

Perfect service I really recommend this place

Maxwell Yeboah (2 reviews)

18 Feb 2026

Source: Google

5.0

Good service an they have the best food