We visited as a large group for a birthday celebration and were disappointed to find that many of the menu items we wanted to order were unavailable. It's surprising that a restaurant would run out of several of its most popular dishes on a Saturday night, especially during peak service hours. Our waitress was friendly and did her best, so this is not a reflection of her service. However, after spending approximately $150 per person on food, wine, and drinks (12 people in total), the compensation offered for the limited menu availability was a single complimentary shooter per guest. Unfortunately, it felt more symbolic than meaningful and did little to address the disappointment. I understand that unexpected situations happen, but strong customer service is often measured by how a business responds when things don't go according to plan. In this case, the gesture did not match the level of inconvenience experienced by our group and left us feeling undervalued as customers. I was hoping to leave with a more positive impression, but unfortunately, this experience does not encourage me to return.
