We spent 2 nights here for a large conference. The service we received was polite and courteous so no complaints there. The room was small with no sound barrier between us and the adjoining room (simple conversation was easily overheard). Overall it was clean but the temperature regulation was way off. Yes there was lower temperatures that weekend but when the heat kicked off, the drafts in the room were noticeable. The bathroom and shower were fine as for size and functionality. The bed was comfortable enough. The Jet Set restaurant had incredible food and kudos to them for managing the massive group there for the convention. Starbucks kiosk is nothing to boast about as it felt like glorified Keurig when we ordered an Americano. The Propeller restaurant managed our massive group in the 2 sitting waves quite well but the food was just ok. The food was a step above hospital food but I will say there was a lot of it. I would imagine for people with dietary restrictions or special requirements, it was a bit of a task getting your individual plate with the large number of guests. The space itself... If you are directionally challenged... Be sure to take advantage of the online map system to get you from point A to point B, if you can find it on the site and get it to stay open long enough. Once you know where you are going, you should be good but it's a bit of a maze otherwise with lots of stairs and or elevator trips to go from one area to the next. I'm not what this was like for people with ♿ issues but I hope there were instructions. There are lots of little seating areas to sit and converse with your party or hang with others. We didn't partake in anything such as the pool, gym or spas but they did look nice enough. Please replace your pool table... Half the fun of playing was the challenge of the warped cues and the unlevel table held up by magazines and seeing if you could actually sink a ball. It was amusing but sad that this detail has been obviously well overlooked. Replace it or remove it would be a suggestion. Finding the place and parking were simple enough and the view of the river is quite lovely.
