Review summary

What guests say about Casse-Croûte Normand

The reviews especially highlight the poutine, smash burgers, and hamburgers, often described as excellent, generous, and reasonably priced. The service is very often described as warm, fast, and courteous, with a friendly and attentive team. The place is seen as an authentic, retro snack bar well rooted in the neighborhood, though a few customers mention longer waits and sometimes uneven quality.

Summary based on 43 reviews.
4.8
91 evaluations
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Reviews / Ratings for Casse-Croûte Normand

Photo of Matt
27 Oct 2026
Source: Google
5.0

Tremendous poutine. I usually get the regular one because I love the sauce, but I've also had some with beef and onion. This is a classic casse-croute that gives you exactly what you expect, one of the best in the borough.

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Photo of tara mcb
4 Oct 2026
Source: Google
5.0

Amazing in every way. The food the service and the artwork that is not created by AI all over the restaurant.

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Photo of s d
25 Sep 2026
Source: Google
5.0

good food. looks sloppy but is high quality actually. also filling. also they give you water if you ask

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Photo of Stan
22 Sep 2026
Source: Google
3.0

Poutine was definitely classic. Big portion of cheese curds and fresh cut fries. Burger was good, but a bit pricey for the size. However, they forgot our order while multiple people who arrived after us recieved theirs. This was a huge disappointment for us as we were hungry and the restaurant didn't seem busy at all. We were also the only non-french speaking customers. The gentleman with the glasses who took our order was kind, apologized, and offered us free dessert, but at that point we were already so frustrated.

Photo of Juan Bautista
9 Sep 2026
Source: Google
5.0

Top

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Photo of M H
20 Aug 2026
Source: Google
5.0

Great poutine!

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Photo of Lee Parent
14 Aug 2026
Source: Google
3.0

not as good as it used to be, disappointing

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Photo of Eddie Nichol
13 Aug 2026
Source: Google
5.0

Nice fine in experience and pwner ali is extremely friendly

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Photo of P-Al Fort
12 Aug 2026
Source: Google
5.0

Best poutine (tao!!!) and great staff!

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Photo of Edward Ellis
28 Jul 2026
Source: Google
5.0

Best shot in verdun and this one woman that works there is so beautiful..with her green eyes

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Photo of Chantel Leung
23 Jul 2026
Source: Google
5.0

10/10, very generous with the toppings but I do think the poutines could have more fries.

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Logo of Casse-Croûte Normand
Restaurant response
Response added on 24 Jul 2026
Thank you, Chantal! Really appreciate the 5 stars and your kind words. Funny enough, I’ve been telling my team the exact same thing lately… more fries! 😄 Thanks for keeping us on our toes, and we hope your next poutine earns an 11/10!
Photo of Ife James
16 Jul 2026
Source: Google
5.0

We spent a week trying out as many poutines as we could in Montreal, and this place was by far our favourite! The food is hot, tasty, -and very reasonably priced, with large portions. We got the pepper steak poutine and can definitely recommend it! Very cosy spot, and the owner Ali was extremely kind and friendly, even taking the time to talk through the menu with my mum and bringing her food over himself. All in all, good vibes, great food, and an amazing team. Thanks Ali!

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Photo of Kerry Labranche
11 Jul 2026
Source: Google
1.0

Was not impressed at all. One small poutine with one steam hotdog took a long time to get. My poutine had hardly no gravy, literally on the top and little to one side. The fry’s were definitely not fresh, barely any cheese curds. My hotdog was mustard and onion and there was hardly any mustard. I asked for a Coca Cola and got sugar free coca cola but by that time I was already annoyed so just took the 15$ order and ate what I could to not waste my money more. I might also add uber eats and skip driver’s cutting in line and then to getting annoyed that there order was not ready also. Was surely not a good experience and I’ve lived in Verdun for many many years and yes there are better hot dog and poutine case croute in our city.

Logo of Casse-Croûte Normand
Restaurant response
Response added on 13 Jul 2026
Hello Kerry, We are sorry that your experience did not meet your expectations. We take your comments regarding the amount of gravy, cheese curds and mustard, as well as the incorrect beverage, very seriously. However, we would like to clarify that our potatoes are freshly cut on-site throughout the day, as needed, and our fries are cooked fresh. We are therefore surprised to read that they did not seem fresh, but we will still look into what may have happened during your visit. Regarding Uber Eats and Skip drivers, their orders are usually received and prepared before they arrive. Therefore, they are not cutting in front of customers, although we understand that it may sometimes appear that way. We wish you had brought these concerns to our attention while you were here so that we could have corrected your order immediately. However, we understand that you were already disappointed at that point. We invite you to contact us directly so that we can have the opportunity to make things right. Please contact me on our Facebook page. Thank you for taking the time to share your feedback. Ali, Owner
Photo of Msd D (Marcus)
22 Jun 2026
Source: Google
5.0

Amazing neighborhood diner!!!had the the Normand special. It was perfect.

Logo of Casse-Croûte Normand
Restaurant response
Response added on 4 Jul 2026
Thank you for sharing ❤️
Photo of Michael Smith
14 Jun 2026
Source: Google
5.0

Definitely lives up to its reputation for some of the best poutines in Montreal. Had the vegetable poutine, they added banana peppers which brought it over the top. Staff is very friendly and answered all my questions.

Photo of Robert Archambault
16 May 2026
Source: Google
5.0

The original Normand Patates and it's still as good as it ever was. I grew up in the area and have been going there for over 60 years.

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Photo of Andrew Ludwig
27 Apr 2026
Source: Google
4.0

Great local place for hamburgers, hotdogs and poutine. I recommend the Cheese Normand! Very good poutines. Make sure to ask for a Biere Epinette !

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Photo of Liane Boucher
17 Apr 2026
Source: Google
5.0

The best steamies and poutine in the the world.

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Logo of Casse-Croûte Normand
Restaurant response
Response added on 17 Apr 2026
Thank you 🫶🫶
Photo of Yukio Adams
15 Apr 2026
Source: Google
5.0

Food is amazing, we dont work to far used to order weekly. We had to stop due to new cost on uber. Pepper steak poutine with onions 2x hot dogs Just about 27$ before tax and fees. 2.50$ extra for adding onions which used to be a free Ad on. This is for a small poutine which appears to be new, as before it was just medium and large. great option but the medium size was the same price as the new small before. The food is amazing, one of the best hot dogs and poutines on the island.

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Logo of Casse-Croûte Normand
Restaurant response
Response added on 15 Apr 2026
Thank you very much for your review. We’re really glad you enjoyed our food , it means a lot to us! Regarding Uber pricing, unfortunately we don’t have control over their fees, but we completely understand the frustration. We also pay around 35% in fees when a customer orders through Uber or Skip, which has a big impact. As for extras and portion sizes, we’ve had to adjust due to rising costs, but we always strive to offer the best possible value. We look forward to seeing you again at the counter 3 stars 👀
Photo of loic ostrowski
31 Mar 2026
Source: Google
5.0

Perfect poutine!

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Photo of Gilles P
26 Mar 2026
Source: Google
5.0

Great poutine

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Photo of kyle jenkins
11 Mar 2026
Source: Google
1.0

50$ for 3 medium poutines. The fries are over cooked or you have to change your oil more frequently. It was nothing special and the wait was long. Never again. P.S. If your looking for a good poutine in Verdun go for pierre patate. They have been there for years and still have some of the best food in Verdun especially the Italian poutine.

Logo of Casse-Croûte Normand
Restaurant response
Response added on 12 Mar 2026
Hi Kyle, We take comments like this seriously, which is why I’m a bit surprised by your review. I’m honestly wondering if you actually visited us or if there may be some confusion. If you did come yesterday, I’d like to clarify that our frying oil is fresh and we take the quality of our food very seriously. People are free to go wherever they like, including Pierre Patate. There’s room for everyone in our beautiful city of Verdun. That said, we work very hard every day to serve quality food and make our customers happy. Your comment honestly leaves me a bit perplexed. If you’d like, feel free to message me privately on Facebook so we can talk about it. — Ali owner
Photo of Drake Williams
5 Mar 2026
Source: Google
5.0

This is my first ever review. I got the General Tao poutine and I regretted it almost instantly as I felt the General Tao ruined it a little mainly because I could taste how fresh and tasty the fries, gravy and cheese tasted. I should have stuck with the classic, I was not a fan of the extra stuff but I'm happy I got to try it. Also the chicken didn't taste like General Tao, it tasted more like little tiny nuggets with some kind of sesame seeds on them. The good news is that the staff and seating arrangement was very nice! I devoured that poutine and left with my tummy full and satisfied and that's the most important part! Highly recommend and will definitely be going back!

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Photo of stephen GTI
12 Jan 2026
Source: Google
5.0

Wonderful time great food experience was excellent ty. Everyone @ Ferrento tool rentals

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Logo of Casse-Croûte Normand
Restaurant response
Response added on 13 Jan 2026
Thank you my man 🫶
Photo of Alyssa
12 Jan 2026
Source: Google
5.0

Great food! Love the fries and poutine! Hotdogs are amazing too! The staff at Ferrento really enjoyed it! Thank you ! 😊

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Logo of Casse-Croûte Normand
Restaurant response
Response added on 13 Jan 2026
Thank you Alyssa, much appreciated 🫶

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Opening hours

Dining room
  • Sunday Closed
  • Monday 11:00 - 20:00
  • Tuesday 11:00 - 20:00
  • Wednesday 11:00 - 20:00
  • Thursday 11:00 - 21:00
  • Friday 11:00 - 21:00
  • Saturday 11:00 - 21:00

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