I've been coming to this restaurant for a few years. I've been reading the negative reviews. Yes they're slow on time (which is why i always call an advanced and stay patient) the food is spot on, best jamaican food I've had in Montreal. Yes you might have times where they run out but they always make effort to add something replacement, no dumplings? They'll add more veggies or plantains. No plantains? They'll give you more of something else. They're always open and low on staff. BE PATIENT AND UNDERSTANDING GUYS. I can see they're hard working! Much love and respect. Great food is worth the wait! Jah bless
Reviews / Ratings for caribbean food factory
After waiting 15 minutes to order and no one coming to take my order, I kind of stood at the entrance and yelled a hello. An older gentleman came and took my order, he looked inebriated. Another 15 minutes for the food to arrive, and it comes in a to go bag. If I would have wanted my food to go, I could’ve ordered Uber Eats. The gentleman did not ask me if i wanted him to change it to a plate .. just a “you cah manage”? It would have atleast been nice to have been offered some cutlery instead of just a plastic fork and my fingers. The food was ok. Plantain was a bit undercooked and the rice and peas were dry even though I asked for gravy. The fried chicken and the dumpling was good.
Friendly staff ,nice restaurant,great sitting, fantastic food!!
Shitty service all-around. Their online services is especially a MESS. Half the time items are missing, or out of stock (even though the option is shown online). Whats the point of ordering if you’re just gonna get smth completely different than what you had asked for?
Fast and friendly service Hands down best jerk chicken i’ve ever had. Amazing oxtail and saltfish too. Run by a sweet old man. Beats every expensive place i’ve tried in saint henri, for half the price. Go support!
Caribbean soso compared to others, very long wait and the staff is very rude to a point of bully
Great food slow service. I called for pick up, agreed to prepare and starter when i arrived. 20 min wait.
Fantastic Caribbean food
Worst service. Always late
Food is so delicious, my favorite place for food when I'm in Montreal.
The best carribean restaurant out of all the places I have been to.😋
Every time it's delicious and good price
Excellent jerk chicken. Fair price and very good taste
The best food ever. I never thought that would be that amazing. They were too nice added an extra bread ball. Really amazing
These people are so unserious. I placed an order on DoorDash at 7:30 and it was 9:30 I still did not receive my order when I called them the lady said she just started her shift and they change shift at 9 am that is why it’s taking so long. I have never had problems like that with other restaurants and yet they change shift too. Besides that I placed my order at 7:30. While the food is good, the customer service is the worst!
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Opening hours
- Sunday Closed
- Monday Closed
- Tuesday Closed
- Wednesday Closed
- Thursday Closed
- Friday Closed
- Saturday Closed
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