Ordered on uber, two breakfast bagels and an iced coffee. It took 30 minutes to make 2 bagels. If I had been in store I would have left. One of the bagels was not toasted, nor properly wrapped, and it ended up being totally unwrapped and really messy. I got wet tomato all over my hands trying to take it out of the bag, just to have to reassemble the sandwhich and it tastes like chalk because the bagel is not cooked. The coffee lid doesn't even work? The pull back tab to drink out of does not stay open?
Restaurant profile
Reviews / Ratings for Café Dépôt Gelato
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Cooking
Restaurant response
Response added on 13 Feb 2026
We are sorry to hear your experience. Thank you for bringing this to our attention. We are taking the situation seriously and will contact the branch to verify the situation and correct it. We hope to serve you better next time!
My favorite spot for coffee - great vibes and amazing people!
Service
Cooking
Atmosphere
Restaurant response
Response added on 30 Jan 2026
Thank you for the 5 stars and positive feedback. See you soon!
It's always the same excuse, "sorry I forgot to scan your loyalty card" this didn't happen once or twice, it happened 4 times. I always let them know that I would like to scan my loyalty card and they say after you pay. Okay no problem but after paying they go make the drink and tap out of the transaction and say I forgot. It looks you guys are trained to not scan the loyalty card??? Cuz what's the point of having one if your purposely not wanting to scan it. Like you guys don't want us to get rewards??? 🙄
Service
Cooking
Atmosphere
Restaurant response
Response added on 15 Jan 2026
We are sorry for your experience and thank you for bringing this to our attention. We will contact the branch to verify the situation and correct it. We hope to serve you better next time!
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Opening hours
Dining room
- Sunday 06:30 - 22:00
- Monday 06:30 - 22:00
- Tuesday 06:30 - 22:00
- Wednesday 06:30 - 22:00
- Thursday 06:30 - 22:00
- Friday 06:30 - 22:00
- Saturday 06:30 - 22:00
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