Most reviews mention very slow service, mistakes in orders, and poor organization. Several customers also mention inattentive or rude staff, as well as dirty tables and a disappointing dine-in experience. A few comments are positive about the taste and service, but they seem to be the exception. If you go, ordering at the counter seems to work better than other options.
Slowest experience ever!! Don’t go!!
Went there twice, once at lunch and once in the evening. Both time service was of poor quality for me and the other customers waiting. It takes forever, amd when you finally get your order, they messed it up. When you go to the clerk and tell them they are rude and act like you're a disturbance to them and not a paying costumer. From then on I'm getting my BK at the one in the walmart a bit further, not a single complaint towards them, can't we have a good service at both places?!
unbelievable unorganized. slow staff takes over 15 minutes to receive food during lunchtime
For those who have never tried a Whopper. Best burgers in the fast food industry 😁🍔 great service in Valleyfield, nice people and great food. John
Go through the drive through or you will be ignored.
2026-MAY-03: Not clean - Incompetent and slow employees- 3 mistakes in one order- Super bad french fries that went directly to garbage - Humberger not cooked. Nerver again I will spend money in Burger King.
Service is slow and rude but the food is delicious and affordable.
Really bad service with A LOT of awaiting time
Amazing customer service from Sandrine ! Sweet , professional and can see she is a proud employee, she should be the example of great customer service for training purposes !
Got there with a mobile order for take out during my lunch break at 12:15 got out at 12:55 with a half filled drink. There were maybe 4 other people waiting some longer. When inquired about my order the staff seemed unbothered. I wouldn’t bother going there considering that there is another one 5 min away that serves at a timely manner. 1/5
More then half hour to get the order and still made mistake. Ordered number 2 , double whopper got single instead . So frustrating, just waked away never going back there again .
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