Called in to ask a harmless question politely, received a sassy response.
I was told about this sports bar by a friend and it sounded like a great local spot to watch one of the hockey games during the playoffs. I called a week before the game to see if a small table for 2 people was available - this is what happened: 1. I tried calling about 10-20 times at different times of the day, and most of the time nobody picked up the phone. 2. When somebody finally picked up and I asked about reservations, they told me to message the bar via their Instagram channel. I found this a bit strange but gave it a try. When I did not hear back after a while, I sent a follow-up message. 3. When I finally called again after not hearing back on Instagram, a different person picked up. I asked them if it was possible to make a reservation, and they told me in a semi-unfriendly way that everything was full. They did not even try asking me what date and time - why would you automatically assume that I wanted to reserve at a time when the bar is busy? So disappointed by the customer service at this bar. I totally get it if there's no space, but I would have appreciated if the communication was better.
I always go to BSB , now during the playoffs there is no room - I called to reserve and they tell me they don't take reservations - I get there yesterday 2 hours before the game and the employee blocks the doorway as usual saying they are full and seats reserved - so I told him that I called in many times and they said they don't do reservations - he replies that they do during playoffs.... maybe keep the terasse available for paying customers instead of people buying fruits next door and eating them on the terasse?
Fun bar for game night! The vibes is on point! 3 shots for $10, pitcher of Sapporo is $29 and they have three types of fast food sandwiches with no sides. Italiano, Jumbo hotdog or Ham and cheese sandwich. The Italiano was tasty. Nothing else but popcorn when they make some. Run by Bruno himself and his nephew does the bouncing at the door on busy night. It does fill up fast, so make reservations! Super awesome lively atmosphere!
Best sports bar in Montreal
A great spot for sports, food, & atmosphere. The owner (Bruno), was very accommodating. If your preferred sport isn't playing on one of the many tubes. Bruno will try to get it on & seat you in front of. That TV. 👍. I went on my own, sat at the bar, & made a couple friends. Cheers
Fun bar offering a variety of sports. Good beer selection.
Best bar. best service. best people. Love you Marco!!
Marco... Best bartender, like a best friend. Best place.
marco ricardo and augustino are the best 🤩
Great spot, on point with the sports and the vibes. The staff is A1always make you feel at home. Ask Ricky to play the monkey on TV it’s the best!
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