Review summary

What guests say about Restaurant Boustan

Customers often appreciate the fast and friendly service, as well as certain dishes that are considered tasty and well prepared. However, several reviews point to significant issues with consistency in portions, value for money, and sometimes the freshness or quality of certain parts of the meal. A few very negative comments also mention serious concerns about cleanliness and customer service, so caution is warranted.

Summary based on 33 reviews.
4.4
80 evaluations
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Reviews / Ratings for Restaurant Boustan

Photo of Mk
16 Oct 2026
Source: Google
1.0

Boustan staff filled chicken shawarma with maximum capacity of salad and chicken even less than quarter part of other ingredients when you asked them they behave like we are not a customer just come to get a free item which they prepare by their leftover.....never recommend

Service
Cooking
Atmosphere
Photo of Lynn Jammal
15 Oct 2026
Source: Google
5.0

I ordered the vegan pita au four box and it was incredible. I highly recommend the vegan option because it is so so good and you have to try it at least once. It is more expensive than the other non-vegan options. The price difference is not that big, but it is still disappointing to pay a premium when you make a more compassionate and eco friendly choice .

Cooking
Photo of Elimane Kane
13 Oct 2026
Source: Google
5.0

A huge thank you to Riyad, who took excellent care of me and my friends. He is also very warm and welcoming with his customers. It was a real pleasure, and I will definitely be coming back regularly!

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Atmosphere
Logo of Restaurant Boustan
Restaurant response
Response added on 15 Oct 2026
Thank you Elimane for this excellent review. We're happy you had an awesome experience and hope to see you again soon! Don't forget to download our Boustan mobile app!
Photo of Michael Farkas
2 Oct 2026
Source: Google
5.0

This is the best Boustan. Make sure you specify this location. I went in person and they were super nice. The days of Hadi and Fadi are long gone. You need to establish a relationship with the people preparing your food. It's worth a visit.

Logo of Restaurant Boustan
Restaurant response
Response added on 5 Oct 2026
Thank you Michael for this excellent review. We're happy you had an awesome experience and hope to see you again soon! Don't forget to download our Boustan mobile app!
Photo of Mame maguette Dial
30 Sep 2026
Source: Google
5.0

Everything was perfect & the staff amazing people.Highly recommended.

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Atmosphere
Logo of Restaurant Boustan
Restaurant response
Response added on 1 Oct 2026
Thank you Mame for this excellent review. We're happy you had an awesome experience and hope to see you again soon! Don't forget to download our Boustan mobile app!
Photo of Ferdinand Marcos (“Mtl food review”)
24 Aug 2026
Source: Google
1.0

Very dirty kitchen there's actually videos of this place circulating on the internet that the staff is washing their feet in the kitchen sink very disgusting do not go eat at this place

Service
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Logo of Restaurant Boustan
Restaurant response
Response added on 25 Aug 2026
Thank you Ferdinand. We’re sorry to hear about your experience. We’d really like to learn more and see how we can help. Please email us at [email protected] and let’s discuss.
Photo of Anna Tham
10 Aug 2026
Source: Google
3.0

It's alright. I prefer other locations.

Logo of Restaurant Boustan
Restaurant response
Response added on 12 Aug 2026
Thank you Anna. We’re sorry to hear about your experience. We’d really like to learn more and see how we can help. Please email us at [email protected] and let’s discuss.
Photo of Baljit Singh
28 Jul 2026
Source: Google
5.0

Good

Service
Cooking
Atmosphere
Logo of Restaurant Boustan
Restaurant response
Response added on 29 Jul 2026
Thank you Baljit for this excellent review. We're happy you had an awesome experience and hope to see you again soon! Don't forget to download our Boustan mobile app!
Photo of Ziad
18 Jul 2026
Source: Google
5.0

I ate really good and it's honestly the best place that I had food I recommend this place. From Ida

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Cooking
Atmosphere
Logo of Restaurant Boustan
Restaurant response
Response added on 19 Jul 2026
Thank you Ziad for this excellent review. We're happy you had an awesome experience and hope to see you again soon! Don't forget to download our Boustan mobile app!
Photo of Samy Barake
18 Jul 2026
Source: Google
5.0

Best poutine

Service
Cooking
Atmosphere
Logo of Restaurant Boustan
Restaurant response
Response added on 19 Jul 2026
Merci Samy pour cette excellente critique. Nous sommes heureux que vous ayez passé une merveilleuse expérience et espérons vous revoir bientôt! N'oubliez pas de télécharger notre application mobile Boustan !
Photo of Rémi BIGARD
15 Jul 2026
Source: Google
2.0

Still as tasty as before but they reduce by 50% the size of the big stan bowl. Like half. But the price is the same

Logo of Restaurant Boustan
Restaurant response
Response added on 16 Jul 2026
Thank you Rémi. We’re sorry to hear about your experience. We’d really like to learn more and see how we can help. Please email us at [email protected] and let’s discuss.
Photo of Yaqueline Aguilar Reyes
14 Jul 2026
Source: Google
5.0

They are very polite

Service
Cooking
Atmosphere
Logo of Restaurant Boustan
Restaurant response
Response added on 15 Jul 2026
Thank you Yaqueline for this excellent review. We're happy you had an awesome experience and hope to see you again soon! Don't forget to download our Boustan mobile app!
Photo of Stefan Rotariu
28 Jun 2026
Source: Google
1.0

Bowls are always getting smaller and smaller. Today I got them, and the food inside isn't even packed as much as before. Not only are the bowls getting smaller now, they also start skimping on the food quantity. You just lost a regular customer. Congratulations.

Service
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Atmosphere
Logo of Restaurant Boustan
Restaurant response
Response added on 7 Jul 2026
Thank you Stefan. We're sorry to hear that your recent experience did not meet your expectations. We understand how disappointing it is when a longtime customer feels the value has changed. We appreciate your feedback and invite you to contact us at [email protected] so that we can review your experience further.
Photo of Peter
12 Jun 2026
Source: Google
1.0

I’ve been ordering from Boustan for years because of the generous portions. Unfortunately, over the last year, I’ve found myself feeling hungrier and hungrier after each meal.The bowls used to be packed to the top — so full that the food barely moved during delivery. These days, the bowls feel much shallower and seem to contain far less food. There’s noticeably more empty space than there used to be.Tonight’s order was the final straw. I couldn’t believe how much empty space was in the bowl. When it arrived, all of the food had shifted to one side, making it look as though someone had already eaten from it. Feels like 30% of the food was missing.When I order from places like Shawarmaz or Amir, the bowls arrive heavy, full, and packed with food. I feel like I get much better value for my money there.I’m very disappointed to see this level of shrinkflation from a restaurant I used to enjoy and regularly support.

Logo of Restaurant Boustan
Restaurant response
Merci Peter. Nous sommes désolés d'apprendre votre mésaventure. Nous aimerions en savoir plus et voir comment nous pouvons vous aider. Veuillez nous écrire à [email protected] pour en discuter.
Photo of Marwen Grati
30 May 2026
Source: Google
5.0

Good food

Service
Cooking
Atmosphere
Logo of Restaurant Boustan
Restaurant response
Response added on 1 Jun 2026
Thank you Marwen for this excellent review. We're happy you had an awesome experience and hope to see you again soon! Don't forget to download our Boustan mobile app!
Photo of Zelay Shah
28 May 2026
Source: Google
1.0

Usually I go there and the staff is nice but there is one old guy was super rude today me and my friend order uber pick up and all we ask him to put the same quantity of potatoes in the bowl separately and he start misbehaving and all.And he said I am not going to give you extra bowl even though I ask to pay for the separate empty bowl.Very rude customer service definitely not going there again.The young guys are super sweet.

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Atmosphere
Logo of Restaurant Boustan
Restaurant response
Response added on 29 May 2026
Thank you Zelay. We’re sorry to hear about your experience. We’d really like to learn more and see how we can help. Please email us at [email protected] and let’s discuss.
Photo of Abu bakar Rahat
26 May 2026
Source: Google
4.3

I ask them for chicken sandwiches but there is no sauce inside it.

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Cooking
Atmosphere
Logo of Restaurant Boustan
Restaurant response
Response added on 27 May 2026
Thank you Abu for this excellent review. We're happy you had an awesome experience and hope to see you again soon! Don't forget to download our Boustan mobile app!
Photo of Dragus David
16 May 2026
Source: Google
5.0

Everything is excellent, 100% satisfied

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Atmosphere
Logo of Restaurant Boustan
Restaurant response
Response added on 18 May 2026
Thank you Dragus for this excellent review. We're happy you had an awesome experience and hope to see you again soon! Don't forget to download our Boustan mobile app!
Photo of Haguer Ezz
16 May 2026
Source: Google
5.0

Great customer service and top quality shawerma. Mahi and Riyad are amazing and very welcoming.

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Atmosphere
Logo of Restaurant Boustan
Restaurant response
Response added on 18 May 2026
Thank you Haguer for this excellent review. We're happy you had an awesome experience and hope to see you again soon! Don't forget to download our Boustan mobile app!
Photo of Chan Jassal
15 May 2026
Source: Google
5.0

Amazing

Service
Cooking
Atmosphere
Logo of Restaurant Boustan
Restaurant response
Response added on 19 May 2026
Thank you Chan for this excellent review. We're happy you had an awesome experience and hope to see you again soon! Don't forget to download our Boustan mobile app!
Photo of D J
6 May 2026
Source: Google
5.0

Good stuff

Service
Cooking
Atmosphere
Logo of Restaurant Boustan
Restaurant response
Response added on 8 May 2026
Thank you D for this excellent review. We're happy you had an awesome experience and hope to see you again soon! Don't forget to download our Boustan mobile app!
Photo of Sunjit Garha
6 May 2026
Source: Google
5.0

Great place to grab a quick bite!

Service
Cooking
Atmosphere
Logo of Restaurant Boustan
Restaurant response
Response added on 8 May 2026
Thank you Sunjit for this excellent review. We're happy you had an awesome experience and hope to see you again soon! Don't forget to download our Boustan mobile app!
Photo of Docikuno
6 May 2026
Source: Google
5.0

Amazing atmosphere and very lovely environment!

Service
Cooking
Atmosphere
Logo of Restaurant Boustan
Restaurant response
Response added on 8 May 2026
Thank you Docikuno for this excellent review. We're happy you had an awesome experience and hope to see you again soon! Don't forget to download our Boustan mobile app!
Photo of Yakin Succès
6 May 2026
Source: Google
5.0

Food freshly made and amazing

Service
Cooking
Atmosphere
Logo of Restaurant Boustan
Restaurant response
Response added on 8 May 2026
Thank you Yakin for this excellent review. We're happy you had an awesome experience and hope to see you again soon! Don't forget to download our Boustan mobile app!
Photo of Omar Shobahan
6 May 2026
Source: Google
5.0

amazing atmosphere, food is tasty, very well trained staff, overall great experience, definitely set the standard for other boustans!!

Service
Cooking
Atmosphere
Logo of Restaurant Boustan
Restaurant response
Response added on 8 May 2026
Thank you Omar for this excellent review. We're happy you had an awesome experience and hope to see you again soon! Don't forget to download our Boustan mobile app!

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Opening hours

Dining room
  • Sunday 11:00 - 00:00
  • Monday 11:00 - 00:00
  • Tuesday 11:00 - 00:00
  • Wednesday 11:00 - 00:00
  • Thursday 11:00 - 00:00
  • Friday 11:00 - 00:00
  • Saturday 11:00 - 00:00

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