Review summary

What guests say about Boustan Queen Mary

Most reviews highlight fresh and tasty food, especially the shawarma, with good value for money. The service is often described as friendly, welcoming, and efficient, and the place is generally clean. However, a few customers mention issues with portion sizes, forgotten items in orders, slow service, and service that is sometimes not very courteous.

Summary based on 39 reviews.
4.2
58 evaluations
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Reviews / Ratings for Boustan Queen Mary

Photo of D.N
11 Oct 2026
Source: Google
5.0

I’ve been coming here for years, and the shawarma is always delicious—it’s truly impressive. This is probably the only place in Bustan that has maintained such superb quality for so many years running. The service is always top-notch, and there are always tables available—even though the shawarma is in such high demand!

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Logo of Boustan Queen Mary
Restaurant response
Response added on 15 Oct 2026
Thank you D.N for this excellent review. We're happy you had an awesome experience and hope to see you again soon! Don't forget to download our Boustan mobile app!
Photo of D A
18 Sep 2026
Source: Google
1.0

Everytime I order a sandwich (no tomatoes no turnip) they disregard my requests then proceed to act like I failed to mention it. One time an employee even mocked my order by saying “to tomatoes, no turnip, no chicken?” Which was insulting because they were implying I don’t want anything in my sandwich.

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Logo of Boustan Queen Mary
Restaurant response
Response added on 29 Sep 2026
Thank you D. We’re sorry to hear about your experience. We’d really like to learn more and see how we can help. Please email us at [email protected] and let’s discuss.
Photo of Anas ess
17 Sep 2026
Source: Google
5.0

Nice service people taking time to explain politely the menus since I'm visually impaired it's very appreciated

Logo of Boustan Queen Mary
Restaurant response
Response added on 18 Sep 2026
Thank you Anas. We’re sorry to hear about your experience. We’d really like to learn more and see how we can help. Please email us at [email protected] and let’s discuss.
Photo of Diana Paola Sierra Herrera
13 Sep 2026
Source: Google
5.0

Food is delicious, portions are perfect, service is great and the restaurant is clean.

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Logo of Boustan Queen Mary
Restaurant response
Response added on 14 Sep 2026
Thank you Diana for this excellent review. We're happy you had an awesome experience and hope to see you again soon! Don't forget to download our Boustan mobile app!
Photo of Tala H
11 Sep 2026
Source: Google
5.0

Staff is so nice. Service is always great and food is constantly good:)

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Logo of Boustan Queen Mary
Restaurant response
Response added on 14 Sep 2026
Thank you Tala for this excellent review. We're happy you had an awesome experience and hope to see you again soon! Don't forget to download our Boustan mobile app!
Photo of eren derinkök
9 Sep 2026
Source: Google
5.0

Nice

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Atmosphere
Logo of Boustan Queen Mary
Restaurant response
Response added on 10 Sep 2026
Thank you eren for this excellent review. We're happy you had an awesome experience and hope to see you again soon! Don't forget to download our Boustan mobile app!
Photo of Azad Abbasi
8 Sep 2026
Source: Google
1.0

Worst service

Service
Logo of Boustan Queen Mary
Restaurant response
Response added on 9 Sep 2026
Thank you Azad. We’re sorry to hear about your experience. We’d really like to learn more and see how we can help. Please email us at [email protected] and let’s discuss.
Photo of Nancy Tassé-Smith
16 Aug 2026
Source: Google
1.0

I ordered from their website. Was missing a pita, they insisted that they put it in the bag. They hung up on me and never answered again. Do not order from their website!!!!!

Logo of Boustan Queen Mary
Restaurant response
Response added on 18 Aug 2026
Thank you Nancy. We’re sorry to hear about your experience. We’d really like to learn more and see how we can help. Please email us at [email protected] and let’s discuss.
Photo of Ankhtur Sanjdorj
28 Jul 2026
Source: Google
5.0

the workers are really nice and kind food is good

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Logo of Boustan Queen Mary
Restaurant response
Response added on 29 Jul 2026
Thank you Ankhtur for this excellent review. We're happy you had an awesome experience and hope to see you again soon! Don't forget to download our Boustan mobile app!
Photo of Hamza Scallera
23 Jul 2026
Source: Google
5.0

Great food, excellent service, and a welcoming atmosphere. Highly recommended!

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Atmosphere
Logo of Boustan Queen Mary
Restaurant response
Response added on 24 Jul 2026
Thank you Hamza for this excellent review. We're happy you had an awesome experience and hope to see you again soon! Don't forget to download our Boustan mobile app!
Photo of Sanjib Kumar Sinha
22 Jul 2026
Source: Google
1.0

I see that one of the staff is not behaving well towards the customers.

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Restaurant response
Response added on 23 Jul 2026
Thank you Sanjib. We’re sorry to hear about your experience. We’d really like to learn more and see how we can help. Please email us at [email protected] and let’s discuss.
Photo of Andrés Giraldo
12 Jul 2026
Source: Google
3.0

The bowl is very bad and bland; they removed the pita trio combo, which was the only good thing.

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Logo of Boustan Queen Mary
Restaurant response
Response added on 13 Jul 2026
Thank you Andrés for sharing your feedback. We're sorry to hear that our menu changes and your recent meal did not meet your expectations. We value your comments and invite you to contact us at [email protected] so that we can learn more about your experience.
Photo of mario belmonte
8 Jul 2026
Source: Google
5.0

Good is always good and fresh

Logo of Boustan Queen Mary
Restaurant response
Response added on 9 Jul 2026
Thank you mario for this excellent review. We're happy you had an awesome experience and hope to see you again soon! Don't forget to download our Boustan mobile app!
Photo of Nel-Kevin Junior DUBOIS
4 Jul 2026
Source: Google
5.0

Team was really friendly, really patient with us cause it was our first time trying Boustan so we couldn’t make up our mind.

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Logo of Boustan Queen Mary
Restaurant response
Response added on 5 Jul 2026
Thank you Nel-Kevin for this excellent review. We're happy you had an awesome experience and hope to see you again soon! Don't forget to download our Boustan mobile app!
Photo of fitzroy safar
3 Jul 2026
Source: Google
1.0

UPDATE JULY 3RD, 2026**** I ordered two chicken shawarma plates and paid extra for additional chicken on one of my orders. Unfortunately, this experience was even worse than before. For the price you pay, plus the extra charge for more chicken, the portions were extremely disappointing. I called the restaurant to ask about it, and I was told each plate contains 120 grams of chicken. I've been ordering from this place for years, and this was by far the smallest amount of chicken I've ever received. My wife's plate barely had any chicken at all, while it was loaded with rice and potatoes. As for the extra chicken I paid for, there was no noticeable difference. I've supported this restaurant for years, but this experience was the final straw. Charging customers for extra chicken and then not providing it is unacceptable. I'll be taking my business elsewhere.

Logo of Boustan Queen Mary
Restaurant response
Response added on 7 Jul 2026
Thank you fitzroy for your continued support over the years, and we're truly sorry to hear that your recent visit left you so disappointed. We understand your concerns regarding the portions and the extra chicken you paid for, and we'd appreciate the opportunity to review this with the restaurant. Please contact us at [email protected] so that we can follow up with you directly.
Photo of moo baba77
21 May 2026
Source: Google
5.0

Best boustan in MTL

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Logo of Boustan Queen Mary
Restaurant response
Response added on 22 May 2026
Thank you moo for this excellent review. We're happy you had an awesome experience and hope to see you again soon! Don't forget to download our Boustan mobile app!
Photo of M A
19 May 2026
Source: Google
5.0

The shawarma was absolutely delicious. I’ll definitely be visiting again next time I’m in Montreal! I loved the bread they used, and the flavour overall was amazing.

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Logo of Boustan Queen Mary
Restaurant response
Response added on 20 May 2026
Thank you M for this excellent review. We're happy you had an awesome experience and hope to see you again soon! Don't forget to download our Boustan mobile app!
Photo of anthony moustache
14 May 2026
Source: Google
5.0

Great staff and food is always fresh

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Atmosphere
Logo of Boustan Queen Mary
Restaurant response
Response added on 15 May 2026
Thank you anthony for this excellent review. We're happy you had an awesome experience and hope to see you again soon! Don't forget to download our Boustan mobile app!
Photo of driss
14 May 2026
Source: Google
5.0

Always great food

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Cooking
Atmosphere
Logo of Boustan Queen Mary
Restaurant response
Response added on 15 May 2026
Thank you driss for this excellent review. We're happy you had an awesome experience and hope to see you again soon! Don't forget to download our Boustan mobile app!
Photo of Hamilton Bird
14 May 2026
Source: Google
5.0

I live near Atwater and I go out of my way to come to this one because I love the guys here. Really great vibe.

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Logo of Boustan Queen Mary
Restaurant response
Response added on 15 May 2026
Thank you Hamilton for this excellent review. We're happy you had an awesome experience and hope to see you again soon! Don't forget to download our Boustan mobile app!
Photo of Shyni
11 May 2026
Source: Google
5.0

Nice place. Food is yummy and staffs are too friendly and its a cozy place

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Atmosphere
Logo of Boustan Queen Mary
Restaurant response
Response added on 12 May 2026
Thank you Shyni for this excellent review. We're happy you had an awesome experience and hope to see you again soon! Don't forget to download our Boustan mobile app!
Photo of Dark Soul
10 May 2026
Source: Google
5.0

Best Boustan in town good service and nice people

Service
Cooking
Atmosphere
Logo of Boustan Queen Mary
Restaurant response
Response added on 11 May 2026
Thank you Dark for this excellent review. We're happy you had an awesome experience and hope to see you again soon! Don't forget to download our Boustan mobile app!
Photo of Martin Loobie
8 May 2026
Source: Google
5.0

Great place for a meal always clean fresh friendly love it there

Logo of Boustan Queen Mary
Restaurant response
Response added on 11 May 2026
Thank you Martin for this excellent review. We're happy you had an awesome experience and hope to see you again soon! Don't forget to download our Boustan mobile app!
Photo of Margie Melo
8 May 2026
Source: Google
5.0

Clean delicious food & great staff

Logo of Boustan Queen Mary
Restaurant response
Response added on 11 May 2026
Thank you Margie for this excellent review. We're happy you had an awesome experience and hope to see you again soon! Don't forget to download our Boustan mobile app!
Photo of Peter Rigby
6 May 2026
Source: Google
5.0

Great food. Enjoyed it so much went back again the next night.

Service
Cooking
Atmosphere
Logo of Boustan Queen Mary
Restaurant response
Response added on 8 May 2026
Thank you Peter for this excellent review. We're happy you had an awesome experience and hope to see you again soon! Don't forget to download our Boustan mobile app!

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Opening hours

Dining room
  • Sunday 11:00 - 00:00
  • Monday 11:00 - 00:00
  • Tuesday 11:00 - 00:00
  • Wednesday 11:00 - 00:00
  • Thursday 11:00 - 00:00
  • Friday 11:00 - 00:00
  • Saturday 11:00 - 00:00

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