Boston Pizza

Sofia Torres (10 reviews)

21 May 2026

Source: Google

1.7

Food is hit or miss , you can order the same thing every time you go and every time it tastes different. They have no consistency. Mostly I will not be going back because of the lack of cleanliness and bad service. I had to ask to get another cup because I got a dirty cup, next they brought the plates for pizza and they were greasy and had pieces of cheese stuck on them . I left a minimal tip due to this , and the server made sure we knew she wasn’t happy and was very disrespectful because of it . Not going back .

Restaurant response

Response added on 22 May 2026

Hi, there. We're sorry to hear about your experience and we would like the chance to look into this for you. If you could please provide your details at https://bostonpizza.com/socialcontact, we will be able to follow up. Thank you.

Meg Delaney (21 reviews)

17 May 2026

Source: Google

5.0

always a good time at BP , any time all the time

Triffgits (31 reviews)

4 May 2026

Source: Google

3.0

Edit: After contacting them, I was given credit with the restaurant. Blame was laid on the service they used for delivery (Uber). Revised stars given. Original: Ordered one (1) pizza. Took two hours to arrive, delivered by UBER (???). It was cold. Pizza place that can't deliver a pizza 10 minites away. Would not recommend, won't order again.

Restaurant response

Bonjour, nous sommes désolés que vous n'ayez pas été satisfait par votre récente expérience. Votre opinion est importante pour nous et nous aimerions en savoir plus sur la manière dont nous pouvons nous améliorer. Si vous ne l'avez pas déjà fait, nous vous invitons à partager les détails à https://bostonpizza.com/ContactSocial. Nous vous remercions.

Marie-Pier Anderson (23 reviews)

14 Jan 2026

Source: Google

4.0

Overall a great experience ! 👍 Love to go with my friend group. Everybody is always very friendly and the food is good.

Restaurant response

Response added on 15 Jan 2026

Hi, Marie-Pier! Thank you for the four-star rating! We hope to serve you again soon!

Efrain Rosero (36 reviews)

3 Nov 2025

Source: Google

5.0

Service excellent 👌🏼

Restaurant response

Response added on 4 Nov 2025

Nous sommes heureux que vous ayez aimé le service, Efrain! À bientôt!

Polin Saitong (168 reviews)

19 Sep 2025

Source: Google

4.0

good

Restaurant response

Hi, there. Sorry to see that you were not entirely satisfied with your recent experience. Please tell us more at https://bostonpizza.com/socialcontact so we can improve. Thank you.

Penny Arel (4 reviews)

4 Sep 2025

Source: Google

2.0

While the food is good (albeit expensive), this restaurant is utterly incapable of properly packaging food for takeout. It’s happened several times that we would order food, wait over an hour and a half for delivery, only to have the bag tear open the moment the delivery driver hands it to us and splatter all of our food onto the ground. The packaging they use is flimsy and allows excess grease to permeate and damage the paper bags the order is stored on. The fact that I’ve had to clean spaghetti sauce off the floor at my front door not once, not twice, but three times is utterly unacceptable. So, while I am sure the dining experience in-house may be preferable, I do not recommend ordering take-out (either directly or through delivery app).

Restaurant response

Response added on 4 Sep 2025

Hi, Penny. We take feedback extremely seriously, but would like to learn more about the original feedback. If you haven't done so already, please share the details at https://bostonpizza.com/socialcontact. Thank you.

Cheyenne Willard (GOOF) (19 reviews)

23 Jul 2025

Source: Google

5.0

Orders always ready when I arrive

Restaurant response

Response added on 24 Jul 2025

Thanks for the great review! We’re glad your orders are always ready right on time – hope to see you again soon!

Star Mark (7 reviews)

14 Jul 2025

Source: Google

5.0

Great food and good service too! We ordered the triple dipper and the 3 mini pizzas special and everything was delicious. Thank you Boston pizza!

Restaurant response

Response added on 15 Jul 2025

We're glad to hear you had a great experience. We hope to see you again soon!

Isa Davidson (5 reviews)

10 Jul 2025

Source: Google

2.7

Super mediocre, but if nothing else is open, it provides food. Was the food good? No. But...did I avoid having to cook? Yes.

faldu sachin (4 reviews)

2 Jul 2025

Source: Google

1.7

Ordered by phone, went there nobody at the reception, one girl and guy were working at the bar, both saw me, after seeing me guy went somewhere in kitchen, still nobody showed up at reception to even ask me for anything 😭 was waiting in front for like 5-10 mins nobody showed up even they both saw me there!!!! I was so frustrated 🥴😔 waiting for somebody to show up and answer me, I was lucky I already ordered on phone, so no choice I has to call again to the store from the store, someone answered the phone from back not from reception lmao told the guy please sent someone to the front reception I'm waiting here for long, so in general good food but very bad customer service experience!!

Restaurant response

Merci pour les 5 étoiles, Faldu! Revenez bientôt!