Boston Pizza

Gabryel (62 reviews)

24 May 2026

Source: Google

4.0

I potentially got glutened as a celiac, even though i ate gluten free options, so I hope they revisit the way they handle things

Restaurant response

Response added on 25 May 2026

Hi, Gabryel. Thank you for taking the time to make us aware of your concern. We take guest feedback very seriously and would like to discuss further. Please send us your email and phone number at [email protected]. We will have someone from our team reach out to you directly on this issue. Thank you.

Kim Dubé (7 reviews)

24 May 2026

Source: Google

3.0

I asked for a gluten free pizza and I still ended up with a reaction..

Restaurant response

Response added on 25 May 2026

Hi, there. Thank you for taking the time to make us aware of your experience. We take this feedback seriously and would like to look into this. Could you kindly send us your email and phone number at [email protected] so that we can reach out to you directly? Thank you.

Arnold Reynolds (6 reviews)

21 Mar 2026

Source: Google

5.0

Excellent service bilingual

Restaurant response

Response added on 21 Mar 2026

We're happy to hear you enjoyed the service, Arnold! Come back soon!

Jacob Enns (2 reviews)

10 Mar 2026

Source: Google

5.0

I definitely don’t see why it doesn’t have 5 stars, food was absolutely amazing and my server Megan was the nicest and kindest girl, totally recommend

Restaurant response

Response added on 11 Mar 2026

Thanks for the 5-star review, Jacob! We hope to serve you again soon!

Doreen Marier (105 reviews)

7 Mar 2026

Source: Google

2.0

Ordering took a long time as did the food. Then 2 of our 3 person party received food and the third did not. They ate 90% of their meal before the 3rd showed up a long time after. I ended up taking mine to go as a result.

Karla (11 reviews)

31 Jan 2026

Source: Google

1.0

If i could chose 0 stars would be great! Worse service we have ever experienced @ Sain Jean sur Richelieu branch)!We waited for more than 10 minutes and they never gave us a table (even though there were several available). The strange thing is that a family of five arrived at after us and they were seated immediately. None of the waitresses at the counter offered us a table or gave us any explanation. This isn't the first time we've been to Boston Pizza, but it is the first time we've received such TERRIBLE service!👎🏻👎🏻👎🏻

Restaurant response

Response added on 1 Feb 2026

Hi Karla. We're sorry to hear about your experience and we would like the chance to look into this. If you haven't done so already, please share further details at https://bostonpizza.com/socialcontact. Thank you.

Valery Moskalenko (438 reviews)

24 Jan 2026

Source: Google

4.3

There was almost no seats available. Unfortunately, pizza was average.

Restaurant response

Response added on 25 Jan 2026

Hi, Valery! We'll be sure to share your feedback about the seats and the pizza with our team. Hopefully, we can make your next visit a 5-star one. See you again soon!