Boston Pizza
Boston Pizza 1231 Bd des Promenades, Saint-Bruno-de-Montarville
4.1
29 evaluations
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Review summary

What guests say about Boston Pizza

Overall, customers often appreciate the quality of the food, the atmosphere, and the service, with several very positive comments about the welcome and the staff’s attentiveness. Some dishes and gluten-free options are well received, but some note that the restaurant can be noisy. On the other hand, reviews mention slow service and overly long wait times, especially for takeout orders, and a few customers were disappointed by certain dishes.

Summary based on 18 reviews.

Reviews / Ratings for Boston Pizza

Photo of DJNV
21 May 2026
Source: Google
5.0

What a lovely experience. I was very pleased with the service. Zackary was very charismatic, enthusiastic and helpful. I would definitely recommend this location and to ask for Zackary.

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Logo of Boston Pizza
Restaurant response
Response added on 22 May 2026
Hi there, thank you very much for the review! We will be sure to pass on your kind words to Zackary. 😊 Hope to see you again soon!
Photo of Tristan Leclerc
16 May 2026
Source: Google
5.0

Excellent service de Kellie et Arianne. GO HABS GO

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Cooking
Atmosphere
Photo of William Ferguson
16 May 2026
Source: Google
5.0

Ariane gave outstanding service tonight. Fast, professional, and very welcoming!

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Atmosphere
Photo of Laila
14 May 2026
Source: Google
4.0

I haven't been in the restaurant, usually do take out. Great atmosphere and seevice was smooth, especially during the Playoffs 🏒.

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Logo of Boston Pizza
Restaurant response
Response added on 14 May 2026
Merci pour les quatre étoiles, Laila! Revenez bientôt!
Photo of Andre the Third
2 May 2026
Source: Google
1.0

Major Disappointment: Overpriced, Small Portions, and Slow Service ​ ​Value & Portion Sizes: The food quality was a major disappointment, especially given the high price point. It is clear that this establishment is cutting corners. For example, they offer an upcharge to substitute a poutine as your side dish, but it is served on a plate with almost no depth. You are left with only a few bites for the extra money. The drinks and desserts were equally minuscule in quantity. It feels less like standard portion control and more like a deliberate effort to reduce costs at the expense of the customer. ​Food Quality: The flavors did not justify the prices either. Both the Philly cheesesteak sandwich and the French onion soup were incredibly bland and lacked proper seasoning. ​Service & Wait Times: To make matters worse, the wait times were excessively long. The restaurant appeared to be severely understaffed, leading to a sluggish dining experience. ​Overall Verdict: Between the small portions, lackluster taste, and poor service, it is hard to see how this is acceptable. I strongly recommend avoiding this location and taking your business elsewhere.

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Logo of Boston Pizza
Restaurant response
Response added on 2 May 2026
Hi, there. We're sorry to hear about your experience and we would like the chance to look into this. If you haven't done so already, please provide your feedback at https://bostonpizza.com/socialcontact so that we can follow up with the team involved and make it better. Thank you.
Photo of stacy
26 Apr 2026
Source: Google
5.0

Very great service and food even on a busy Saturday evening.

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Atmosphere
Photo of Jeff Blain
26 Apr 2026
Source: Google
5.0

Really nice spot, super friendly staff, fast service. On the other hand if you want to take your time and have a couple drinks with friends is also smooth service. Food is really good, Cesar salad are big enough for a meal. We really appreciate this place.

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Logo of Boston Pizza
Restaurant response
Response added on 26 Apr 2026
Thank you for the 5-star review, Jeff! We're glad to hear you had a great experience!
Photo of Papa Godzilla
16 Mar 2026
Source: Google
4.3

Great place for family gathering and food that everyone will like. A bit loud but it comes with the genre of restaurant it is.

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Logo of Boston Pizza
Restaurant response
Response added on 16 Mar 2026
Hi, there! We're glad to hear you enjoyed your visit despite things being a bit loud. We hope to see you again soon!
Photo of David Botero
2 Mar 2026
Source: Google
5.0

Great food and environment!!!

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Logo of Boston Pizza
Restaurant response
Response added on 3 Mar 2026
Thank you for the 5-star review, David! We hope to see you again soon!
Photo of Eric Lussier
22 Feb 2026
Source: Google
4.3

Lunch-special ceasar salad portion was a little small and could have been served in a more appropriate dish plate, but overall food was very good and excellent service.

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Logo of Boston Pizza
Restaurant response
Response added on 23 Feb 2026
Hi, Eric. Thank you for visiting us and sharing a positive review! Come back soon!
Photo of normand robidas
23 Jan 2026
Source: Google
5.0

Excellent service

Service
Cooking
Atmosphere
Logo of Boston Pizza
Restaurant response
Response added on 24 Jan 2026
Thank you for the 5-star review, Normand! We hope to see you again soon!
19 Mar 2008
5.0

By Steven - c trop taste

Service
Cooking
Price/Quality
Atmosphere

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Opening hours

Dining room
  • Sunday 11:00 - 00:00
  • Monday 11:00 - 00:00
  • Tuesday 11:00 - 00:00
  • Wednesday 11:00 - 00:00
  • Thursday 11:00 - 00:00
  • Friday 11:00 - 01:00
  • Saturday 11:00 - 01:00

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