4.0
9 evaluations
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Reviews / Ratings for Bistro Manchester - Pub gourmand & restaurant à Chelsea

Photo of Lucas Falasca
11 Feb 2026
Source: Google
2.0

The food was good, but the experience was ruined at the end. I was there with four friends, and when it came time to pay, our server Nathalie confronted us about our tips. One person tipped 15%, another 10%, She told us the “minimum” tip should be 15%, argued with us, and said restaurants weren’t made for us. She even said if we came back she would charge us for water and apparently good service for her is bringing water to us after we ask her for some and that if we weren’t tipping 25% we were “too poor” to eat there.Completely unprofessional. It’s unfortunate because the food was good, but the service at the end guaranteed we won’t be back. PS we are 17

Service
Cooking
Atmosphere
Logo of Bistro Manchester - Pub gourmand & restaurant à Chelsea
Restaurant response
Response added on 12 Feb 2026
Thank you for sharing your experience, Lucas. We are very sorry for the upsetting and unprofessional way you and your friends were treated by your server, particularly regarding the discussion about tips and the inappropriate remarks that were made. This is absolutely not the standard we expect from our team, and your feedback is crucial in helping us make sure all our guests feel respected and welcome. We take your concerns seriously and would like the chance to follow up directly to address this behavior and ensure it does not happen again. Please contact our management at [email protected] if you are open to discussing your visit further. We appreciate your comments and hope you will consider giving us another opportunity in the future.
Photo of Philip Dimitrievski
11 Feb 2026
Source: Google
2.0

Wasn’t bad at first till we went to pay I went there with 4 friends. First tipped 25% second 10% and when she saw that she said to give minimum 15%. I then argued with her that she shouldn’t be telling us how much to tip and she told me restaurants are not made for me and if I came back she would charge me for water. She then said she gets 12$ an hour and if I’m not tipping 25% then I’m too poor for it. PS I’m 17

Service
Cooking
Atmosphere
Logo of Bistro Manchester - Pub gourmand & restaurant à Chelsea
Restaurant response
Response added on 12 Feb 2026
Thank you for sharing your experience, Philip. We are truly sorry to hear about the unacceptable interaction you had with our staff regarding tipping, and we want to sincerely apologize for the discomfort it caused you and your friends. This is not the standard of service we aim to provide, and we do not condone any pressure or inappropriate remarks about gratuities. Your feedback is extremely valuable and will help us address this issue with our team to ensure it does not happen again. We would appreciate the opportunity to speak with you further about your visit. Please contact our management directly at [email protected] so we can discuss this in more detail and work to make things right. Thank you again for bringing this to our attention, and we hope you will allow us the chance to provide a much better experience in the future.
Photo of Paul Schoenbeck
4 Feb 2026
Source: Google
5.0

Had a great experience here, the bartender was so sweet and attentive, made good drinks, excellent service. The wings and nachos were excellent.

Service
Cooking
Atmosphere
Logo of Bistro Manchester - Pub gourmand & restaurant à Chelsea
Restaurant response
Response added on 5 Feb 2026
Hi Paul, Thank you for taking the time to leave such a positive review. We look forward to welcoming you back soon !
Photo of Ted Ferguson
29 Jan 2026
Source: Google
4.0

Great staff, service, beer and food.

Service
Cooking
Atmosphere
Logo of Bistro Manchester - Pub gourmand & restaurant à Chelsea
Restaurant response
Response added on 30 Jan 2026
Thanks Ted, we look forward to welcoming you back soon.
Photo of Laurent Furry
27 Jan 2026
Source: Google
5.0

Best head I've ever had. 5/5 Servi par Felix

Service
Cooking
Atmosphere
Photo of Markus Stordy
27 Jan 2026
Source: Google
5.0

Amazing atmosphere, beer selection, food and staff! Back a second time and equally amazed! Definitely my go to spot in Chelsea!💕

Photo of Chantal Boisvert
19 Jan 2026
Source: Google
5.0

Great little pub, very good service.

Logo of Bistro Manchester - Pub gourmand & restaurant à Chelsea
Restaurant response
Response added on 20 Jan 2026
Hi Chantal, thank you for your positive feedback. We look forward to welcoming you back again soon.
Photo of Erin Ross
5 Jan 2026
Source: Google
5.0

Great Manchester burger!!

Logo of Bistro Manchester - Pub gourmand & restaurant à Chelsea
Restaurant response
Response added on 6 Jan 2026
Hi Erin, thank you for your kind words ! We look forward to welcoming you back soon.

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Opening hours

Dining room
  • Sunday 12:00 - 22:00
  • Monday 12:00 - 22:00
  • Tuesday 12:00 - 23:00
  • Wednesday 12:00 - 23:00
  • Thursday 12:00 - 00:00
  • Friday 12:00 - 00:00
  • Saturday 12:00 - 23:00

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