4.5
7 evaluations
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Reviews / Ratings for Ben & Florentine

Photo of Ted Gamrat
14 Feb 2026
Source: Google
4.0

One of my favourite spots for eggs. The menu is broad and has something for everyone. They will tailor your order which is nice. I started a keto diet and I got my carb free version of their eggs benedict with bacon and avocado. Hold the english muffins, potatoes and hollandaise sauce (which I suspect is more like bechamel sauce). Yes please, to the sliced tomatoes and fruit. Service is very friendly but always slow. They lose a star for that. If I don't flag the waiter down often, I'll spend the day here.

Logo of Ben & Florentine
Restaurant response
Response added on 15 Feb 2026
We really appreciate your positive feedback!Thank you from the bottom of our hearts!The B&F team
Photo of Gelinas Dave
16 Jan 2026
Source: Google
1.0

Have a look at the bad comments and you will see that you are not the only ones that have to wait and that will be ignored at the front door. The server we're focusing on dirty dishes instead of welcoming us and nobody bothered to tell us that they would be right with us like a normal establishment would. And don't bother calling the manager to inform them either or they will laugh at you and let you talk to the lady owner standing beside them, that lady owner will blame it on short staff and choirs at hand. Priority should be to greet and welcome the customers, but at that location, it surely isn't the case. The owner didn't care much about us leaving a negative comment either because she told us that they didn't have any in 9 years, wich is another lie. Instead of blaming the customers you should have an apologetic attitude especially when your restaurant is nearly empty. Not blaming it on the franchise as we went to another location right after where we were greeted and served politely and the food was delicious. But Ange-Gardien will definitely never be on our breakfast eat-out list anymore.

Logo of Ben & Florentine
Restaurant response
Response added on 20 Jan 2026
Hello, Thank you for taking the time to share your experience. We’re sorry to hear that you felt ignored at the door and that the welcome was not up to standard. Customer greeting and hospitality are priorities for us, and your feedback has been shared with the team. We also take your comments about the manager and owner seriously. We strive to treat everyone with respect, and we regret that your experience did not reflect that. The B&F Team

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Opening hours

Dining room
  • Sunday 07:00 - 15:00
  • Monday 06:00 - 15:00
  • Tuesday 06:00 - 15:00
  • Wednesday 06:00 - 15:00
  • Thursday 06:00 - 15:00
  • Friday 06:00 - 15:00
  • Saturday 06:00 - 15:00

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