Found multiple hair in the omelette (looked like shavings from trimming facial hair) sent it back only to get another one with hair in it again. Gave up and asked for just 2 plain eggs so we can avoid having hair in it. When we cut into our other 2 dishes (eggs Benedict), we realized one of each of the eggs was raw. Not runny but raw. The whites of the poached eggs were runny and the yolk didn’t have the creamy look. Didn’t eat them but very thankful we somehow didn’t get sick. Also, the booth, doesn’t look like it’s been cleaned in a long time. The glass between the booth and kitchen was dirty too. After we sent the first dish back with the hair, we took a peak and noticed 90% of the line cooks weren’t wearing hair nets. That seemed to change after we sent the second dish but again, shouldn’t be waiting for dishes to come back with hair before wearing hair nets. Will not be returning. It’s a shame, it was fine a couple of years ago.
Reviews / Ratings for Ben & Florentine
Our waitress Kim was super nice and accommodating. Food was good overall , mine was really good (pictured)but was warm instead of hot . Flavors were really good Would recommend
One of the better breakfast and brunch spots in the surrounding area, personally ordered on Doordash and the food was still warm. Don't forget to ask for sauces, usually not included with online orders
hi, i came at restaurant one time to ask them that however my arrived in their property. my iPhone is on tracking mode if you find in you store please let me know . i am watching day night from 10 days the phone is not moving and still showing in same direction . please help . thanks ! its emergency!!
Great food, portion size just right, speedy friendly service, coffee refills, and fair price.
🔴WOULD NOT RECOMMEND🔴 The waitress: Rude! She came over and began speaking French. We very politely asked her if she could speak English, as we don’t speak French. And she then had awful attitude, despite she could speak perfect English, and only checked in on one side of the table to ask how we were doing, because our side of the table had a French speaking person. She was also rude to my friend when they made her breakfast sandwich using the wrong type of egg. Food: Awful! Food portions were small, came luke warm which many reviews I see have stated. The breakfast potatoes tasted old, and tasteless, and we only got a few. I ordered 2 scrambled eggs. It only looked like only one, and it looked like shredded flat egg. The bacon tasted hard and flavourless. I ordered the Big Ben, but it looked like a child’s portion. I can only imagine what the classic breakfast looks like. The coffee was bland tasting. Finally, the crepe my friend ordered tasted off, and they didn’t make it correctly, he ended up only eating half of it. Will not be returning, and I don’t recommend this place to anyone. Will be sticking to broadways.
Reviews are also available in French.
See reviews in FrenchAdd a review
Share your experience in seconds.
Opening hours
- Sunday 07:00 - 15:00
- Monday 06:00 - 15:00
- Tuesday 06:00 - 15:00
- Wednesday 06:00 - 15:00
- Thursday 06:00 - 15:00
- Friday 06:00 - 15:00
- Saturday 07:00 - 15:00
Features
Missing information?
Help us improve this restaurant profile.
Update the profile