Service: It was my first time here and I suppose there’s a counter where takeout food is placed (to the left of the cash) and if you are dining in, your food goes to the right with a tray. I was eating it but was not asked.. so I waited a while to the right to eventually be asked if I was missing anything. I said I hadn’t gotten my food yet and 3 people looked around confused to eventually say “oh it was over here” (the takeout counter). The place was (mostly) empty and not one person noticed I waited that whole time Price: Incredibly overpriced. Not possible to upgrade poutine size in a combo is odd.. and somehow made everything complicated - but that is fine. This medium poutine, fountain drink and 2 small burgers for $41 is way overpriced. Taste: the poutine was good. Nothing I’d go out of my way for but there was plenty of cheese. Burger was subpar and I would not pay half this price for it again Restaurant look & feel: Old diner style with lively music. Didn’t ever see a table wiped down despite a couple families coming and going and the 4-5 staff being less than busy. Despite that, the place still feels pretty clean and well kept so perhaps I just missed this. The people seemed nice enough, but still paid no attention to me waiting for my meal (with a toddler) and also called an uber delivery person an idiot on his way out (but perhaps he was - lol).
Reviews / Ratings for Bellepro's
😡 I am extremely disappointed with my recent experience. My order arrived incomplete and cold ❄️🍽️, and when I contacted the restaurant to fix it, the representative was shockingly rude 😤. She said, “You can’t expect the same as the restaurant,” refused any compensation 💸, and flat out told me, “I can’t resolve this, I put everything—I don’t know where it goes” 🤯. Then she told me I would have to go there, place another order, and pay again 💳 because it was “too late” to order elsewhere ⏰. This is completely unacceptable 🚫. Customers deserve basic courtesy, accountability, and a way to fix mistakes 🙏. I will think twice before ordering again and cannot recommend this restaurant or service if this is how issues are handled ❌.
Love it
Best poutine in West island.
Decided to stop by before a movie and wow this place blew my mind 😂 I was definitely not expecting portions this big! It’s a classic casse-croûte. You walk in and immediately get that old-school snack bar feeling. I got a poutine and my partner ordered a burger with a poutine combo. At first, while paying, we thought it was a bit expensive for what it is, but when the food came out and we saw the two HUGE poutines we were shocked. We were like, how are we going to finish all this? 😂 The sauce was very good and the poutine really hit that nostalgic “old good times” vibe.
We ordered a large chicken poutine to share, and honestly, it was HUGE! 😄 It could easily feed four people, we even had to take half of it home. It was absolutely delicious, packed with chicken and loaded with cheese. Definitely one of the best poutines we’ve ever had. Highly recommend it if you’re really hungry!
Always good but overpriced, very surprised that still people eat there.
Order was cancelled 3 hours before closing time.. for no apparent reason. Assuming it might be because of the distance. Not my fault, as it was an option on my list and I was paying extra in delivery fees because of it. No problem though!
Excellence awesome food good value
I miss the OG owners. Had two burgers today, asked 1 with with bacon. There was less than a bite of bacon - non existent. And the burger shrunk about 50% compared to back in the day. Definitely not worth the buck. Sadly lost s customer
Fast and delicious
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Opening hours
- Sunday 10:30 - 00:00
- Monday 10:30 - 00:00
- Tuesday 10:30 - 00:00
- Wednesday 10:30 - 00:00
- Thursday 10:30 - 00:00
- Friday 10:30 - 00:00
- Saturday 10:30 - 00:00
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