3 Feb 2026
Source: Google
visited the Boisbriand location and had a disappointing experience. After waiting about 10 minutes, we asked for a refund. The employee said she “didn’t have the code” to process it, but what was most concerning was her tone, which was dismissive and uncalled for. There was no apology or attempt to resolve the situation. I would appreciate being contacted by someone responsible, as this interaction did not reflect good customer service
Service
Cooking
Atmosphere
Restaurant response
Response added on 3 Feb 2026
Thank you for taking the time to share your experience with us,
We’re truly sorry to hear about what happened during your visit his does not reflect the level of service we strive to provide to every guest
We take this feedback very seriously and would like to better understand the situation.
If you’re comfortable, could you please let us know the date and approximate time of your visit to our Boisbriand location ?
This will help us follow up internally.
We would also genuinely appreciate the opportunity to make things right.
If you’re open to it, we’d be happy to welcome you back, fully refund your previous order, and offer your next order on us.
Thank you again for bringing this to our attention