I ordered the ribs and it was dry with no meat on it unfortunately before it was great now things changed
Excellent food with great atmosphere!! Service was amazing!
On Saturday March 17th we had an underwhelming experience at the Carrefour Laval location from our arrival to our departure. We had a reservation for 8 people at 18:00. When the two of us arrived we were brought to the wrong area of the restaurant where under large group were seating and with no seats available. We had to search the restaurant to find out the others of our group. Then we had to wait so long to get someone to come and serve us. We ordered our drinks and appetizers and waited a long time for them. In fact, we had to direct the server helpers to our table with the drinks and appetizers as they were trying to guess who ordered what at our table versus other tables nearby. The drinks and appetizers were fine however. Then we waited much longer to get our main plates. The same thing happened whereby the server helpers had no ideas you ordered what at our table versus other tables nearby. The food quality was really not what we had experienced with Baton Rouge previously, not to mentioned the temperature which was lukewarm at best. I have always had a good experience at Baton Rouge, this location and many others, but that night it wasn’t a good one. Baton Rouge, you can do much better than that. An unsatisfied regular customer.
Drinks and food was amazing. Great for date night
We went for my husband's birthday.I chose Baton Rouge for there onion soup, which I could not wait to have.Broth was very tasty but EXTREMELY salty which we could not eat.On to the main meal.The chicken tenders were melt in your mouth and the mashed potatoes were amazing.Service.was excellent , even though we must have had about 6 different ones.Cannot.wait.ro go back.
I had a very disappointing experience at this restaurant. I made a reservation expecting a basic level of organization and respect for customers’ time, but instead I was left waiting 45 minutes past my reservation with no real explanation. What made it worse was the attitude of the staff. Not only did they fail to acknowledge the inconvenience, but they were also rude and dismissive when I asked about my table. There was no apology, no attempt to make things right, and not even a small gesture while we waited. The whole situation felt very disorganized and driven by greed, as it seemed clear they were prioritizing squeezing in as many customers as possible rather than honoring reservations they had already accepted. If you’re going to take reservations, you should respect them. Unfortunately, this place showed very little respect for their customers’ time or experience. I won’t be returning
Always enjoyed it, never had any complaints about the food, staff is always friendly & easy to talk to.
Was really busy and cold draft I was wearing my coat then my boyfriend ended up putting his coat on also.. I was happy with my food. B Ribs but chicken wings I didn't like wasn't crunchy and my bfs steak was cooked to long and there was so many ppl) he didn't say anything so wasn't the best experience next time we will go in day time
Shame on me I did not take any photo. Had a very mixed of food this time. Soup of day was a delicious carrot soup. Chicken wings, Rib steak and Ribs with the famous all dressed baked potato with 2 cocktails. Still one of my favorite places to dinner.
We have a reservation today January 31 at 19:00 , we arrived on time and as you see in the photo , they have no place and we have to wait for 20 minutes (their excuse there were a lot of walk in customers ) what is the point of reservation if you accept walk in customer , lovely kind of service , will see how the dinner go and update ,thanks Update , the waiter were very rude and give us an attitude with no reason , I noticed they are overwhelmed but still that is an excuse that shouldn’t be accepted in such industry. I don’t want to set any other expectation, will wait and see the rest of the night . Order arrive after 40 minutes!! Wife ordered steak medium well and she got it well done !!! Wait another 15 minutes to get her another one . Wait another
Best place to get a full plate of food and quality service!
Tried to make a reservation for my daughter's baptism for 30+ people at the end of May but the manager doesn't seem like it wants the business. Thanks for making me call you a bunch of times and waiting for your phone calls for nothing. You still haven't called me back. Dont bother anymore. I found something else.. shame on you's
Amazing service and the food was great. Only issue was lack of bacon in the Ceasars salad!
I love this place, the food is excellent big portions like it, the service too , Nice staff
It's always a good time at Baton Rouge! Good food, good price point,good service! One of my faves and approved by both of my Autistic sons! 😊🫶
Food was great. Service was slower at refills at first but the waitress recognized this and ended up taking corrective action. Well done.
What a disappointment. It’s like the hosts have absolutely no clue how to seat guests. We spent an hour at the bar waiting for a booth but no joy. We drank, we ate appetizers, checked the status 4 times. Unforgivable. Sincerely, for the apathy, and the poor quality control, go anywhere where the place appreciates you and your patronage. But, if you like being treated like a heel, you’re home. Enjoy!! 😀
It was busy but service was great, food was great.
The food was good but a bit pricy compared to similar restaurant.
LE BÂTON ROUGE - CARREFOUR LAVAL - December 27, 2025. EXCELLENCE should be its trademark! After a bad experience at Le Bäton Rouge in Montreal (Sainte-Catherine street), we were avoiding this brand. December 27, the one in Carrefour Laval was a pleasant surprise! The room is very large: enough space between tables, you can chat with your meal companions ... Excellent food! Excellent service! Generous portions! Excellent entrees! Delicious salads! Excellent desserts! Excellent wine! A bit pricey but they serve excellent , tender and tasty meat, perfectly cooked based on the customer’s taste. We drank a FABULOUS CANADIAN red wine ''‘Jackson Creek’’ from the Okanagan valley, a PERFECT accompaniment for red meat and very little known to the public - a pity!
Fresh, melted, and creamy cod fish, little heavy, if you ask me. Next time, I will try their Salmon, even my partner told me “it was just a good salmon.”
Great place
The steak was a real nightmare 60$ for a steak not good
Excellent and tasty food, nice people
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