4.0
60 evaluations
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Review summary

What guests say about Bâton Rouge Grillhouse & Bar

Opinions are mixed, but several customers say they like the new location for its decor, atmosphere, and service, which is often described as attentive and efficient. The food also gets good comments, especially the ribs, steaks, burger, and some appetizers, with portions often seen as generous. However, several criticisms come up about the wait, noise, and dishes that are sometimes undercooked, bland, or served lukewarm. If you go, it seems better to aim for a quieter time and keep in mind that the experience can vary.

Summary based on 60 reviews.

Reviews / Ratings for Bâton Rouge Grillhouse & Bar

Photo of Rita Michael
6 Jun 2026
Source: Google
5.0

We made a reservation for 4 for a Habs hockey game and a birthday celebratory dinner,... doesn't get much better! We were able to try a new wine which was pretty good... and the BBQ Ribs were to die for, so flavourful and tender. Delightful ambiance and courteous and efficient service. For a new opening in Pointe-Claire I give it 2 thumbs up 👍 👍

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Restaurant response
Response added on 7 Jun 2026
Thank you for the great comment, Rita Michael! We look forward to seeing you again soon - The Bâton Rouge team!
Photo of Rock 88
2 Jun 2026
Source: Google
2.7

This is not the same Batton Rouge you know from 5-10 years ago. Below average food greasy overcooked small plates. Just horrible change in how this place is run. Hard pass, unless you are there for a drink or at best a burger. Service slow and average.

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Restaurant response
Response added on 3 Jun 2026
Hello Rock 88, thank you for reaching out and letting us know about your experience. We are sorry to hear that it was not up to our standards of service. Please email us at [email protected] with the date, time, and location of your visit so we can further address the situation. Thank you so much for reaching out and we look forward to hearing from you. – Bâton Rouge Grillhouse & Bar Team
Photo of Karl Bath
30 May 2026
Source: Google
4.3

Great service. Steak cooked to order. Definitely would return.

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Restaurant response
Response added on 31 May 2026
Thank you for taking the time to share your feedback. We’re curious to learn more about your experience, as we always aim to improve and provide our guests with the best possible visit. Would it be possible to perhaps email us at [email protected] to let us know what we can do next time to earn that 5th star? Thank you so much! - Bâton Rouge Grillhouse & Bar Team
Photo of Brigette Puccio
28 May 2026
Source: Google
5.0

Always a wonderful experience. I find this new location open and bright. Tables in the dining area and bar area are a refreshing modern quarts. My usual server is Lenny and I’m never disappointed. Today I had Matthew and he was as just as wonderful. I am never disappointed with the food, portions or service! Thank you both and thank you Baton Rouge. You are a favourite on the West Island :)

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Photo of Lisa Bulet
28 May 2026
Source: Google
5.0

I have been coming to the older and new location for years. The service is always great and they can make older menu items from years ago for me. I bring my niece here for lunch dates and she also loves their chicken tenders.

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Photo of Mary Stuart
27 May 2026
Source: Google
4.0

I visited the new Bâton Rouge Grillhouse & Bar location in Pointe-Claire last night. Unfortunately, while the evening started strong, it went downhill once the mains arrived. Our server (I don’t remember her name) was excellent — attentive, friendly, and professional throughout the evening. We started with drinks, the garlic bread gratin, and calamari, and all of it was fabulous. Then came the entrées. Two of us ordered the seafood linguini. For a dish priced at over $35, I was disappointed to receive what was essentially a large bowl of pasta with only two small shrimp and three tiny scallops. At that price point, I would reasonably expect a much more generous seafood portion. The other entrée was a steak ordered medium, simply because the person dining with me did not want it bleeding. It arrived well done, with no pink at all. To end on a positive note, the espresso martini was delicious and the apple dessert was absolutely decadent. At the end of the day, though, a restaurant has to get the mains right. Sadly, based on this experience, I won’t be returning.

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Restaurant response
Response added on 28 May 2026
Thank you for updating us with your comments, we look forward to assisting you in any way we can to find solutions. Please email us at [email protected] with the date time and location of your visit so we can further investigate and foster a better environment for you and all other guests. Thank you again for taking the time and we sincerely apologize for your negative experience. - Bâton Rouge Grillhouse & Bar Team
Photo of Beatrice O'Donnell
22 May 2026
Source: Google
5.0

The server, Ashlee was so nice, service was great. And food was very good

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Restaurant response
Response added on 23 May 2026
Hello Beatrice O'Donnell, a big thank you for your amazing 5-star review! We’re so happy to hear that you had a great time with us. The entire team is thrilled to read your feedback. We can’t wait to welcome you back for another fantastic experience. See you soon! The Bâton Rouge Grillhouse & Bar Team
Photo of Hany Boktor
20 May 2026
Source: Google
5.0

Very good service and food

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Restaurant response
Response added on 21 May 2026
Hi Hany Boktor! Thank you so much for your wonderful 5-star review! We’re absolutely delighted to hear that you had such a great time with us. The whole team is excited to read your feedback. We look forward to welcoming you back soon for another amazing experience. See you soon! The Bâton Rouge Grillhouse & Bar Team
Photo of Nana (Nana)
19 May 2026
Source: Google
4.7

Food was excellent. Soup especially. Could have had music a bit lower volume tho. Good prices too

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Restaurant response
Response added on 20 May 2026
Thank you for the great comment, Nana (Nana)! We look forward to seeing you again soon - The Bâton Rouge team!
Photo of Fanny Peters
14 May 2026
Source: Google
5.0

Love the new location! Very chic and great design. Ribs are always a must try! TASSO looked after us this evening and did an excellent job! Very attentive and kind. Thanks again!

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Restaurant response
Response added on 15 May 2026
Hello Fanny Peters, thank you so much for your great review and 5 star rating. It's always nice to hear that we have provided our guests with the best experience. - Bâton Rouge Grillhouse & Bar Team
Photo of Pierre Lattaro
9 May 2026
Source: Google
4.0

The new location is beautiful,the food upper level,the service impeccable great experience.Me being a senior and the manager a junior who likes boum boum music,when it's too loud people are much louder and I cannot enjoy a conversation with my guests.This is the new generation I have to live with if I knew a time of the week when could enjoy a meal without such loud music I would run back.The problem is no the Baton Rouge but me being a senior.I wish them well.

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Restaurant response
Response added on 10 May 2026
Thank you for the great comment, Pierre Lattaro! We look forward to seeing you again soon - The Bâton Rouge team!
Photo of james band
8 May 2026
Source: Google
1.0

I'm still fuming about the appalling service I received at this establishment. With two kids in tow, we waited for 30 minutes without anyone taking our order. When I politely requested better service, I was met with a shocking display of aggression. Someone screamed at me in front of my children and other customers, giving me an ultimatum: take it or leave it. The manager's behavior was utterly unprofessional, and we promptly left to find somewhere else to dine. I strongly advise against wasting your time and money here. Instead, choose a place that values its customers and treats them with respect.

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Restaurant response
Response added on 9 May 2026
Hello james band, thank you for reaching out and letting us know about your experience. We are sorry to hear that it was not up to our standards of service. Please email us at [email protected] with the date, time, and location of your visit so we can further address the situation. Thank you so much for reaching out and we look forward to hearing from you. – Bâton Rouge Grillhouse & Bar Team
Photo of Anthony Scamardella
4 May 2026
Source: Google
5.0

Great atmosphere, unexpected super excellent cuisine. Better than you would expect in a bar and grill

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Restaurant response
Response added on 5 May 2026
Hello Anthony Scamardella, a big thank you for your amazing 5-star review! We’re so happy to hear that you had a great time with us. The entire team is thrilled to read your feedback. We can’t wait to welcome you back for another fantastic experience. See you soon! The Bâton Rouge Grillhouse & Bar Team
Photo of Seda Bener
3 May 2026
Source: Google
2.3

We visited Bâton Rouge for the first time at this location for a small birthday dinner and unfortunately, the experience was disappointing. We had a reservation for 7:00 p.m. but weren’t seated until 7:35. Once seated, our waiter was friendly and attentive, which we appreciated. However, the service and food quality quickly fell short. Our meals arrived before our drinks, which set the tone. The steak was tough, and the loaded baked potato was undercooked. More concerning, our childs burger was served raw and had to be sent back to the kitchen. The waiter was understanding and apologetic . We felt bad for him because it was clearly out of his control. Overall, it felt like the restaurant was overbooked and the kitchen was overwhelmed, which impacted both service and food quality. Not the kind of experience we expected…

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Restaurant response
Response added on 4 May 2026
Hello Seda Bener, thank you for reaching out and letting us know about your experience. We are sorry to hear that it was not up to our standards of service. Please email us at [email protected] with the date, time, and location of your visit so we can further address the situation. Thank you so much for reaching out and we look forward to hearing from you. – Bâton Rouge Grillhouse & Bar Team
Photo of Madeleine Spadaccino
3 May 2026
Source: Google
4.0

Amazing steak! Perfectly well cooked, amazing drinks

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Restaurant response
Response added on 4 May 2026
Hello Madeleine Spadaccino, a big thank you for your amazing 5-star review! We’re so happy to hear that you had a great time with us. The entire team is thrilled to read your feedback. We can’t wait to welcome you back for another fantastic experience. See you soon! The Bâton Rouge Grillhouse & Bar Team
Photo of Steveo Jones
3 May 2026
Source: Google
4.7

Excellent seafood 😋

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Restaurant response
Response added on 3 May 2026
Hello Steveo Jones, a big thank you for your amazing 5-star review! We’re so happy to hear that you had a great time with us. The entire team is thrilled to read your feedback. We can’t wait to welcome you back for another fantastic experience. See you soon! The Bâton Rouge Grillhouse & Bar Team
Photo of Sean Kido
2 May 2026
Source: Google
5.0

Everything was absolutely amazing. I highly recommend.

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Restaurant response
Response added on 3 May 2026
Thank you for the great comment, Sean Kido! We look forward to seeing you again soon - The Bâton Rouge team!
Photo of Shannon Horsley
1 May 2026
Source: Google
2.7

We ordered the chicken tender platter, Baton Rouge burger platter and spinach dip. Wasn’t really satisfied with the food (very bland) the spinach dip was gross. The burger was the best option and even that’s putting it lightly

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Restaurant response
Response added on 2 May 2026
Hello Shannon Horsley, thank you for taking the time to share your review. We sincerely apologize that your experience did not meet the high standards we strive to provide. Our brand is committed to delivering quality food and exceptional service, ensuring that every guest's needs are met with care in every aspect, from service to presentation to food quality. We truly value your feedback and invite you to reach out to us directly at [email protected] with your contact information, as well as the date and location of your visit. Your input will help us improve, and we would love the opportunity to make things right and provide you with a much better experience on your next visit. Thank you again for sharing your thoughts with us. - Bâton Rouge Grillhouse & Bar Team
Photo of Saumya Asthana-Rubin
27 Apr 2026
Source: Google
5.0

A very nice spacious venue with great service 😇😇 We started with shrimp tempura that was super delicious and then moved onto the main meals quickly. I had the salad while the rest of the group had salmon and ribs and each bite was amazing ❤️❤️ Our full compliments to the chefs for making such amazing food with huge portions made with so much attention and care 🙏🙏 The staff is also very amicable and always on their feet and make great conversations with everyone 😇😇 Cannot wait to come back to this 11/10 venue with family and friends and try other items in the menu ❤️❤️ Also Go Habs Go 🏒 🏒

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Restaurant response
Response added on 28 Apr 2026
Hello Saumya Asthana-Rubin, a big thank you for your amazing 5-star review! We’re so happy to hear that you had a great time with us. The entire team is thrilled to read your feedback. We can’t wait to welcome you back for another fantastic experience. See you soon! The Bâton Rouge Grillhouse & Bar Team
Photo of Donald Cogland
27 Apr 2026
Source: Google
2.7

New location is nice looking but more like a sports bar Noise level too much-can’t have a conversation with your table mates Bar area with the giant screen should be more enclosed to contain noise Won’t be back

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Restaurant response
Response added on 28 Apr 2026
We are so sorry to hear you had a negative experience dining with us, we would be grateful if you could email us at [email protected] so we can further investigate what went wrong. Thank you so much for taking the time. - Bâton Rouge Grillhouse & Bar Team
Photo of Noah Donovan
24 Apr 2026
Source: Google
4.7

Great food, was a tad bit busy but that's to be expected.

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Restaurant response
Response added on 24 Apr 2026
Thank you for taking the time to share your feedback. We’re curious to learn more about your experience, as we always aim to improve and provide our guests with the best possible visit. Would it be possible to perhaps email us at [email protected] to let us know what we can do next time to earn that 5th star? Thank you so much! - Bâton Rouge Grillhouse & Bar Team
Photo of Glen Sargent
23 Apr 2026
Source: Google
5.0

Great steak. Good wines. Excellent service. The lunch specials are great.

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Logo of Bâton Rouge Grillhouse & Bar
Restaurant response
Hello Glen, a big thank you for your amazing 5-star review! We’re so happy to hear that you had a great time with us. The entire team is thrilled to read your feedback. We can’t wait to welcome you back for another fantastic experience. See you soon! The Bâton Rouge Grillhouse & Bar Team
Photo of yixiao tam
19 Apr 2026
Source: Google
5.0

Always good as usual

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Restaurant response
Response added on 20 Apr 2026
Hello yixiao tam, thank you so much for your great review and 5 star rating. It's always nice to hear that we have provided our guests with the best experience. - Bâton Rouge Grillhouse & Bar Team
Photo of George Rampersaud
19 Apr 2026
Source: Google
2.3

A brand new restaurant with the waiting room the size of a house entrance... not sure who's idea that was. You have people waiting outside, some of which just outright left. We should have left with them! The service is extremely slow, waiters bringing someone else's order to our table and the food isn't good anymore. ~10 years ago, this place used to be a 5/5 any day of the week. Not sure why it got worse, but regardless, it's no longer worth it.

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Logo of Bâton Rouge Grillhouse & Bar
Restaurant response
Response added on 20 Apr 2026
Hello George Rampersaud, thank you for taking the time to share your review. We sincerely apologize that your experience did not meet the high standards we strive to provide. Our brand is committed to delivering quality food and exceptional service, ensuring that every guest's needs are met with care in every aspect, from service to presentation to food quality. We truly value your feedback and invite you to reach out to us directly at [email protected] with your contact information, as well as the date and location of your visit. Your input will help us improve, and we would love the opportunity to make things right and provide you with a much better experience on your next visit. Thank you again for sharing your thoughts with us. - Bâton Rouge Grillhouse & Bar Team
Photo of Jimmy G
18 Apr 2026
Source: Google
3.0

The new version of Baton Rouge on boulevard St. Jean was not the experience I was hoping for or one that I had become used to. Apart from the oddly bright lighting, the dining room decor is a blend of upscale dark colored factory & office grey setting. I wanted to savour a tasty bit of steak and of course their well baked potato to enjoy alongside that amazing gravy they usually serve. Well...the steak arrived with some very tired looking steamed vegies and a piece of beef that must have been wrestled away from the great Gretzky after a few periods of agile practice. As I shifted my attention to the baked potato, I indulged into the often well toasted and tasty potato skin after finding the potato a bit overcooked with an aged flavor in the skin itself. Maybe my taste buds were off but it will be a while before I return.

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Opening hours

Dining room
  • Sunday 11:00 - 23:00
  • Monday 11:00 - 23:00
  • Tuesday 11:00 - 23:00
  • Wednesday 11:00 - 23:00
  • Thursday 11:00 - 23:00
  • Friday 11:00 - 23:00
  • Saturday 11:00 - 23:00

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