I am writing this review because I took a colleague here who travelled from Belgium to Quebec on a business trip. I have always enjoyed the atmosphere at Baton Rouge; however, this visit left a very sour taste in my mouth. A week has passed, and I am preparing my expense report to get reimbursed for my costs from this trip. However, I've noticed that the bill includes additional items that have significantly increased the total amount. I am 100% certain that neither my colleague nor I consumed these items. There ws also "3 clients" on the reciept when there was only two of us. I take some responsibility for not double-checking the itemized receipt when paying, but I shouldn't have to if the server was doing her job properly. There were a total of six drinks added to the bill—two more than we actually consumed—and an entire entrée, which raised the total from approximately 80 CAD to 145 CAD. This is completely unacceptable, and I will not be returning to this location. I urge you to conduct proper audits of your employees; if this happened to me, it has likely happened to others as well. The server's name was not on the receipt. However I have the transaction date and number.
Restaurant profile
Reviews / Ratings for Bâton Rouge Grillhouse & Bar
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Restaurant response
Response added on 19 Mar 2026
Hello Earl S, thank you for reaching out and letting us know about your experience. We are sorry to hear that it was not up to our standards of service. Please email us at [email protected] with the date, time, and location of your visit so we can further address the situation. Thank you so much for reaching out and we look forward to hearing from you. – Bâton Rouge Grillhouse & Bar Team
Tasty meals, efficient service and calm atmosphere
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The service was wonderful we had Yan as our waiter and I highly recommend that you ask for him because he was super funny and amazing to be around and such a wonderful person. My experience was amazing.
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Restaurant response
Response added on 1 Feb 2026
Thank you for the great comment, Tara Miller! We look forward to seeing you again soon - The Bâton Rouge team!
There are two of these near my hotel had a great experience one night and not so good at the other location.
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Restaurant response
Response added on 16 Jan 2026
We are so sorry to hear you had a negative experience dining with us, we would be grateful if you could email us at [email protected] so we can further investigate what went wrong. Thank you so much for taking the time. - Bâton Rouge Grillhouse & Bar Team
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Opening hours
Dining room
- Sunday 11:00 - 21:00
- Monday 11:00 - 21:00
- Tuesday 11:00 - 21:00
- Wednesday 11:00 - 21:00
- Thursday 11:00 - 21:00
- Friday 11:00 - 22:30
- Saturday 11:00 - 22:00
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