Very disappointing experience. I waited 45 minutes for a simple sandwich, only to find out that my order hadn’t even been started. When I politely asked about the delay, instead of apologizing or providing an explanation, the employee responded in a rude and unprofessional manner, telling me “come work at my place” when I expressed my frustration about the wait. Long waits can happen, but poor communication and disrespectful customer service are unacceptable. A simple apology and honest update would have gone a long way. Unfortunately, this experience left a very negative impression, and I won’t be returning
What guests say about Baguette Brochette Plateau
Reviews are mixed, but several customers find the baguettes very good, generously filled, and good value for money. The service is often described as friendly and welcoming, with a pleasant atmosphere and sometimes appreciated late hours. However, a few customers report rude customer service and issues with orders or food quality, so the experience can vary.
Reviews / Ratings for Baguette Brochette Plateau
Cancelled my order on uber after having made the trip to pick it up. Told me he was too busy for uber
The meats were super burn, after I remove the burn part of the meat, it has not much left.
I had high expectations however the only good thing were the chips. The meat of the baguette was very dry and the chicken didn’t have any flavor. The spice for the beef was A LOT and all what I could taste was the paprika or whatever they use. Kinda disappointing for a $17 sandwich.
Best baguette sandwiches in town!
Truly might be the worst sandwich in Montreal. Rock hard baguette which feels like chewing a shoe. It shatters everywhere in crumbs because it's so dry, hurting your mouth and making a huge mess on the table and your clothes. Filling was 1/3 of what you would expect for this price and this bun size. See photos, it's truly laughable that they charge $15 for this amount of meat and no veggies at all, inside an old, hard baguette. The meat was hard and overcooked by the way. But you probably already guessed it.
Great sandwich, made my day. Thank you!
Excellent !!
Fantastic place, great food and service !
Such an amazing place to eat a delicious Baguette!
Good food!
Super service 🤍
Great service and food! Highly recommend..very filling and delicious baguette sandwiches , well worth the price
An absolutely amazing experience with super friendly staff and delicious food!! 10/10 would recommend!
Very great!!!! Everyone is super nice and amazing food!! 10/10 recommend definitely check it out :)
Rude customer service
After living less than a five minute walk away from this place for almost 2 years, I finally picked up a baguette sandwich today. These sandwiches hit all the right spots- juicy and tender meats (I tried a mix of fillet mignon and mergez, and the guy making the sandwich very sweetly added some free chicken), a nice coleslaw, spicy tasty sauce, and perfectly toasted good quality bread. Especially for the price, it's really good value for money. I tried some of the homemade lemonade as well and it was super refreshing. The space is cheerful and colourful, the people running the establishment are kind and welcoming, and the food of course is delicious. Will definitely come back!
Big sandwich and open late
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Opening hours
- Sunday 10:00 - 23:30
- Monday 10:00 - 23:30
- Tuesday 10:00 - 23:30
- Wednesday 10:00 - 23:30
- Thursday 10:00 - 23:30
- Friday 10:00 - 23:30
- Saturday 10:00 - 23:30
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