I live right beside.... I love a&w and have many great experiences but not at this location. Bad service everytime 10+ times. Bad management. Under staffed. Half the restaurant is always blocked off with a table...(the fountain refill... Ketchup... Plate return area... Hand sink... Ketchup... Napkins are all in the area blocked off) Only staff uses the booths. Many times have got my order wrong or overcharged. Long wait times 30 mins yesterday with my daughter. Ran out of apples and gravy yet let me order apples for my kid and the person infront of me ordered a poutine. Hard buns more than once. Unfriendly environment other than a few staff members. Place seriously needs someone skilled and who cares about good service in charge!
What guests say about A&W Canada
The reviews are very mixed, but several customers mention very slow service, especially at the drive-thru, along with order mistakes and management issues. A few comments also mention an unpleasant or rude atmosphere, with a lack of cleanliness or staff who are not very courteous. On the other hand, one review highlights a clean place, a good atmosphere, and polite, efficient staff. This restaurant may work if you're not in a hurry, but expectations should be cautious given the repeated complaints.
Reviews / Ratings for A&W Canada
Their app is still not working it’s been months. So they don’t honnor the online rebate
Very rude employee. I go during lunch time
Clean place, spotless, great atmosphere and pleasant staff, polite, cheerful, efficient and friendly. They do take great care to keep the place clean and tidy. It is a pleasure to watch the young team working together. Wish them all the success they deserve. They definitely have the right attitude for a great future. The owner of this business should be very happy and proud to have this team working for him. Pleasant atmosphere and great quality food. The young waitress took the time to ask me if my meal was alright. Decided not to go there any more, there is an annoying binging sound comes on each few seconds and never stops. Spoke to a worker who said it is a timer and they cannot stop it. Goodbye to the place.
service is very slow
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Opening hours
- Sunday 08:00 - 20:00
- Monday 08:00 - 20:00
- Tuesday 08:00 - 20:00
- Wednesday 08:00 - 20:00
- Thursday 08:00 - 21:00
- Friday 08:00 - 21:00
- Saturday 08:00 - 20:00
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