Worse AnW I have ever been at.. Owner should a shamed.. Hirr more workers. THE WORLD HAS BECOME A AWFULL PLACE.
What guests say about A&W Canada
Reviews of this A&W in Montreal are very mixed. Many customers find the staff kind, quick, and courteous, and a few say they really liked the food and service, especially at certain times of day or night. On the other hand, many comments mention long waits, incorrect orders, inconsistent service, and a place that can sometimes be dirty or poorly maintained, especially the washrooms. If you're in a hurry or sensitive to cleanliness, it could be a risk; otherwise, the experience seems to depend a lot on the shift and the team on duty.
Reviews / Ratings for A&W Canada
I went to the gas station across from this A&W and was directed here to use the washroom. When I asked, the first employee explained that the door was locked and she needed to ask her manager. I completely respected that and waited. The manager then came out with an unbelievably condescending tone and attitude, telling me she would not open the door and that she did not care how badly I needed to use the washroom. I was shocked by how dismissive and disrespectful she was over a basic request. What made this even worse was that she then started ignoring both me and my friend. Being spoken to that way and then treated as though we weren’t even standing there was humiliating and infuriating. Another employee ended up having to call someone at the other gas station to try to help. I genuinely felt bad for the person trying to assist us, who looked visibly upset that they couldn’t resolve the situation. I could have accepted an explanation about washroom access. What I cannot accept is being met with contempt, spoken down to, and deliberately ignored. There was absolutely no reason to handle the situation with such a disgusting attitude. Management needs to take a serious look at how people are treated at this location. Basic courtesy and human decency should never be too much to ask.
Good buddy burgers and friendly staff. Yes sir!
No mugs!!!
Breakfast was gross, eggs were over cooked barely edible.. sausage taste funny, bacon was like rubber and bread was not toasted.. 2 breakfasts for 37 dollars that were absolute garbage 🗑 and that's exactly where it went the garbage ... what a waste
Poor staff in night time they closed the door and Dont want to see customer
First time trying breakfast from A&W and I really enjoyed it. I got a Bacon & Egger with a hash brown and coffee. The sandwich was warm and filling and the hash brown had a really nice crunch. Coffee was fresh and hot too. Great experience overall.
They gave us a burger without patty and refused to change it. Even when they knew english they refused to speak when they found out they were wrong.
clean location but insanely slow and awkward service
Staffs behavior is very bad
Arphuu the great guy working over there noce service by every staff so polite
Rosi and Jean Marc did a great job !
Rosie was such a sweet and patient server 10/10 service
smelly bathroom. cold fried. and no ketchup. outrageous.
Just when you are in hurry
Zero Customer service in night time
I love with a&w always fun staff;)
Always send wrong order on uber.
This location deserves a good review. It’s a smaller location and it’s often a bit low on staff, but the staff are good guys and the food is well prepared and usually really fast.
Avoid this place also why they claim they do mobile order yet its always not available understaffed and subpar quality
If you’ve never been here, now you have. It’s a restaurant that’s so common in Canada. At my age it’s hard to say I like fast food but they had a janitors closet you can’t find at other chains. Don’t look for the employees. Since they produce specific foods they don’t like their identity being shared with anyone. It’s not the best look for them to have to introduce themselves. Shout out to Tim the drive through inspector… 12 vials later and he breeded an extremely distinct individual. Will be back once my canker sores allow me to drink carbonated drinks… their root beer is something I’ve had before. Not sure where, but let’s just keep that story for another review. I will be back! Thanks again for swift service.
The lady working weekday mornings is super nice and everything is always good
Restaurant is small and even if we were 3 people ordering it took forever. I ordered the onion rings but i got the fries and didnt even bother telling them since i didn't want to wait another 10min. Food was ok. It was cold but the food was well put together I must say.
Stopped in for breakfast a few times over the week while I was working in the area. The food was consistent and the coffee isn't too bad either. This location is beside a gas station, there are a fee tables and bench along the window but it's not very big. It was relatively clean from what I seen.
friendly staff & quick service
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Opening hours
- Sunday Open 24 hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
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