4.4
149 evaluations
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Reviews / Ratings for Au Petit Chalet

Photo of Sacha Paquet
6 Mar 2026
Source: Google
4.7

The food is really good at this restaurant. We had « Smash poutines », they were delicious ! They serve everything from breakfast to late diners with burgers, poutines, etc. The atmosphere is nice and cozy. Decorated in a lumberjack cabin style. The service was good, polite. They have two private rooms you can reserve if you want to create a private diner party. Good job 👏🏻

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Photo of Reegan Pearson
6 Mar 2026
Source: Google
5.0

My family and I stopped into this spot during march break vacation, and it was amazing! The staff are all very friendly, and bilingual, which helps when worrying about mistakes in orders. I ordered the Nutella and strawberry crepe, and it was served to me very fast! 10/10, delicious.

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Photo of Kate Bonarrigo
6 Mar 2026
Source: Google
5.0

maelie was wonderful and so helpful!

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Photo of Mehdi Merai
4 Mar 2026
Source: Google
4.3

Excellent service and great atmosphere. The food can be better and a bit more generous. Overall, good, not bad

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Logo of Au Petit Chalet
Restaurant response
Response added on 6 Mar 2026
Bonjour! Nous vous remercions infiniment d’avoir pris le temps de nous faire part de vos impressions. C’est un plaisir de savoir nos clients satisfaits. N’hésitez pas à revenir nous voir! 🙂
Photo of Dan Raymond
3 Mar 2026
Source: Google
5.0

Great experience and very nice place.Maude and Thomas were number one for the service

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Photo of Mario Torales Camacho
2 Mar 2026
Source: Google
2.0

Food was tasty, and portions were generous, but my complaint is about our waitress, Maelie, had a very rude attitude the moment we spoke English. We saw how she was serving the French speaking tables and she was so nice, but to us?, ha no!. My friend asked for cream and she threw the bowl on our table, my wife got some hairs in her food, and the waitress was trying to avoid us as much as possible, we had to stop her as she was walking away when she just came quickly and said said “you guys are good”, not letting us talk to her and ask for water (we did tap the service cube).

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Photo of Becca Alonzo Bross
28 Feb 2026
Source: Google
5.0

Yummy food, cozy environment, friendly service. No wonder it's always so busy! (So keep in mind you may need to be patient)

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Restaurant response
Response added on 1 Mar 2026
Bonjour! Nous vous remercions infiniment d’avoir pris le temps de nous faire part de vos impressions. C’est un plaisir de savoir nos clients satisfaits. N’hésitez pas à revenir nous voir! 🙂
Photo of Stephen Koffel
27 Feb 2026
Source: Google
4.0

The service was good but the food was just ok.

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Photo of Stephen Smith
18 Feb 2026
Source: Google
5.0

Fantastic breakfast in a great atmosphere. Great service with very friendly waitstaff. Definitely going back.

Photo of Anonymous Reviewer
17 Feb 2026
Source: Google
2.0

The salmon bagel is an absolute joke with tiny pieces of bland salmon and a bagel that is not even toasted (or barely)I was shocked to see this served. If it were 5 dollars why not but for 22? No way

Photo of Taylor Blatchford
15 Feb 2026
Source: Google
1.3

I have worked in restaurants for 16 years and I have never written a bad review, but this dinner was one of the worst experiences I’ve had in many years. I had a reservation for a group of 8 at 8:45pm on Saturday. The Carnival parade was still going on when we arrived so the restaurant was pretty quiet. We were sat upstairs and got put in a booth that really only fit 6, but we were fine to squish. At first, everything was great! We ordered drinks and appetizers for the table. During that time, the parade ended and the restaurant filled up. Our waiter was very busy and we understood that service would be delayed. He took our dinner order as we finished the apps around 9:30pm. After that, he did not come back to the table at all. By 10:30pm, our food still hadn’t come, but every table around us was eating so we asked and our waiter who said it was “coming soon”. At 11:00, food finally came. 3 orders were wrong, fries were cold, my chicken was a frozen patty, and all the tables around us were done eating and leaving. Our waiter never checked back in with us to ask how everything was or see if we needed anything. We were done eating and waited even longer for the check. Then he said he took 15% off - “that’s all I can do” he said. 😐 Very very disappointing. Ruined our family’s last night in Quebec. We didn’t leave until 11:30pm and we were one of the last people in the restaurant. Do not recommend, unfortunately. I wish we had the same experience as the other great reviews we read.

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Restaurant response
Response added on 15 Feb 2026
Hi, Thank you for taking the time to write this — and I’m truly sorry. What you described (a 90-minute wait, wrong items, cold fries, and no follow-ups at the table) is not acceptable, and I completely understand why you left disappointed, especially on your family’s last night in Québec. Even with the Carnival rush, this isn’t the level of service or food quality we stand for. The fact that other tables around you were served while you were still waiting tells me we missed something important in the flow and communication, and that’s on us. I’d really like the chance to make this right. On your next visit, your meal will be free (for the table / your group), and I’ll personally ensure your reservation is handled properly from start to finish. Please contact me directly at [email protected] with your name and the date of your visit, so I can take care of everything. Again, I’m sorry we let you down — and thank you for giving us the opportunity to correct this.
Photo of Scott Spaun
12 Feb 2026
Source: Google
4.3

Charlotte was very kind and accommodating

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Restaurant response
Response added on 16 Feb 2026
Bonjour! Nous vous remercions infiniment d’avoir pris le temps de nous faire part de vos impressions. C’est un plaisir de savoir nos clients satisfaits. N’hésitez pas à revenir nous voir! 🙂
Photo of Justin Aumont
25 Jan 2026
Source: Google
5.0

Wow. Such a nice place, good food, good service.

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Restaurant response
Response added on 26 Jan 2026
Bonjour! Nous vous remercions infiniment d’avoir pris le temps de nous faire part de vos impressions. C’est un plaisir de savoir nos clients satisfaits. N’hésitez pas à revenir nous voir! 🙂
Photo of Jk J
23 Jan 2026
Source: Google
2.7

The hot chocolate was ok, the menu said it came with whipped cream and a roasted marshmallow but the whipped cream was barely there and they gave me no marshmallow. The burger bun was very dry, the burger in total was cold, not lukewarm, cold and barely had any flavor. The fries were good though.

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Photo of Artem Dolhyi
13 Jan 2026
Source: Google
5.0

Perfect place for a morning breakfast. Really nice food and friendly stuff.

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Restaurant response
Response added on 24 Dec 2025
Bonjour! Nous vous remercions infiniment d’avoir pris le temps de nous faire part de vos impressions. C’est un plaisir de savoir nos clients satisfaits. N’hésitez pas à revenir nous voir! 🙂
Photo of Zineb
13 Jan 2026
Source: Google
3.7

Long wait to get inside and long wait to sit then long wait to get served. It’s like forever. The service was not friendly, no welcoming. But the food was delicious, some options weren’t available anymore because they were missing products but there were alternatives. It’s a very nice place to go but needs definitely a strong improvement in their hospitality management.

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Logo of Au Petit Chalet
Restaurant response
Response added on 19 Jan 2026
Bonjour! Nous vous remercions infiniment d’avoir pris le temps de nous faire part de vos impressions. C’est un plaisir de savoir nos clients satisfaits. N’hésitez pas à revenir nous voir! 🙂
Photo of Amina LABIDI
13 Jan 2026
Source: Google
5.0

We had a tasty mushroom eggs Benedict, and apple pain perdu for breakfast, overall, we had a good experience there.

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Logo of Au Petit Chalet
Restaurant response
Response added on 19 Jan 2026
Bonjour! Nous vous remercions infiniment d’avoir pris le temps de nous faire part de vos impressions. C’est un plaisir de savoir nos clients satisfaits. N’hésitez pas à revenir nous voir! 🙂
Photo of A Flores
12 Jan 2026
Source: Google
4.7

Au Le Petit was a really nice place with a warm, inviting atmosphere and great food. The servings were big and filling, especially for breakfast, and we enjoyed our meal there. However, it was quite crowded during our visit, which made the wait time for food longer than expected. Because of how busy it gets, making a reservation is definitely recommended to avoid long waits. Despite that, the servers were attentive and friendly, doing their best even with the busy dining room. Overall, it’s a lovely spot with generous portions and good service, just be prepared for a bit of a wait if it’s busy.

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Logo of Au Petit Chalet
Restaurant response
Response added on 13 Jan 2026
Bonjour! Nous vous remercions infiniment d’avoir pris le temps de nous faire part de vos impressions. C’est un plaisir de savoir nos clients satisfaits. N’hésitez pas à revenir nous voir! 🙂
Photo of blake miller
11 Jan 2026
Source: Google
1.0

Threatened to call police when i didn't tip. Food took a while,brunt bacon and cheese on my chicken burger when I asked for no cheese

Logo of Au Petit Chalet
Restaurant response
Response added on 13 Jan 2026
Bonjour, nous sommes désolés d'apprendre que votre expérience n’a pas été satisfaisante. Nous aimerions savoir ce qui n’a pas répondu à vos attentes pour pouvoir nous améliorer. N’hésitez pas à nous contacter directement ou à partager davantage de détails sur votre visite. Votre retour est précieux et nous espérons avoir l’occasion de vous offrir une meilleure expérience à l’avenir.
Photo of Aj Bailey
9 Jan 2026
Source: Google
5.0

Great Food foryour money. Comfortable atmosphere. I will definitely be back

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Logo of Au Petit Chalet
Restaurant response
Response added on 11 Jan 2026
Bonjour! Nous vous remercions infiniment d’avoir pris le temps de nous faire part de vos impressions. C’est un plaisir de savoir nos clients satisfaits. N’hésitez pas à revenir nous voir! 🙂
Photo of Mathieu Brunet
4 Jan 2026
Source: Google
2.7

Long wait for seating and food Food was ok but nothing special Really noisy and not enought worker for service

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Logo of Au Petit Chalet
Restaurant response
Response added on 7 Jan 2026
Bonjour, nous sommes désolés d'apprendre que votre expérience n’a pas été satisfaisante. Nous aimerions savoir ce qui n’a pas répondu à vos attentes pour pouvoir nous améliorer. N’hésitez pas à nous contacter directement ou à partager davantage de détails sur votre visite. Votre retour est précieux et nous espérons avoir l’occasion de vous offrir une meilleure expérience à l’avenir.
Photo of Vanne Solo
4 Jan 2026
Source: Google
4.0

Been here a few times and they're just always been inconsistent for us. Went here for dinner the other day and the smash burgers were too dry for our taste but the flavors were really good. Came for breakfast again and it was really busy (reserving a table is highly recommended). Their breakfast food was amazing but the server we had was just really slow and barely gave any attention to us. We were all suited up and ready to head out cause we were waiting for like 15 minutes just to get the bill and she only came because the table beside us needed something and didn't even bother to ask us for anything else. Food wise, its worth reserving but do be ready to wait due to the service.

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Photo of Simon
4 Jan 2026
Source: Google
4.0

Service was slow, they were busy, but the food was very good and worth the wait. Then we waited 30 minutes for the bill...

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Restaurant response
Response added on 4 Jan 2026
Bonjour! Nous vous remercions infiniment d’avoir pris le temps de nous faire part de vos impressions. C’est un plaisir de savoir nos clients satisfaits. N’hésitez pas à revenir nous voir! 🙂
Photo of Cynthia Sombini
3 Jan 2026
Source: Google
3.3

It was our second time; first time was a nice surprise as they found us a place without reservation, and we fell in love with the Canadian environment. We wanted our son to experience it and book a second visit. Unfortunately, this time, the brunch was served cold. Sorry, but eggs Benedict or any egg served cold are not really acceptable. Our 3 orders were classical brunches, and I’m sure they would have been amazing if served properly… Hope no one gets bad luck like us, they are sure a great place to go.

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Restaurant response
Response added on 4 Jan 2026
Hello, Thank you for coming back and for sharing your experience. We’re truly sorry that your second visit did not meet your expectations. Brunch dishes, especially eggs Benedict, should never be served cold, and we completely understand your disappointment. This is not the standard we aim for, and your comments have been shared with our team. We appreciate your kind words about your first visit and the atmosphere. If you wish to discuss this further, please feel free to contact us at [email protected] . We truly hope to have the chance to welcome you again under better circumstances.

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Opening hours

Dining room
  • Sunday 07:00 - 21:00
  • Monday 07:00 - 21:00
  • Tuesday 07:00 - 21:00
  • Wednesday 07:00 - 21:00
  • Thursday 07:00 - 22:00
  • Friday 07:00 - 22:00
  • Saturday 07:00 - 22:00

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