Au Petit Chalet

Chandeep Sharma (20 reviews)

31 Mar 2026

Source: Google

3.7

The food was good, I wish they had faster service!

cyriac jose (13 reviews)

30 Mar 2026

Source: Google

2.7

I ordered a berry chocolate custard waffle. The appearance was good but i felt dissatisfied because it was very dry and breaking like a cake. Service was very slow that it took them 1 hour to get the food.

keerthianil 1722 (2 reviews)

30 Mar 2026

Source: Google

2.3

Very sad and disappointed to the waiting time. Waited for 30 mins to place order and also waited more than one hour for the food in total. Place is under staffed. 🙁

Gilles Leclerc (11 reviews)

16 Mar 2026

Source: Google

4.0

Service was good. Very nice atmosphere. My burger (Mr Vandetta) was very tasty. The fries were undercooked frozen French fries from what I could tell. That's pretty unforgivable. My wife's chicken burger was cold in the middle.

Sacha Paquet (249 reviews)

6 Mar 2026

Source: Google

4.7

The food is really good at this restaurant. We had « Smash poutines », they were delicious ! They serve everything from breakfast to late diners with burgers, poutines, etc. The atmosphere is nice and cozy. Decorated in a lumberjack cabin style. The service was good, polite. They have two private rooms you can reserve if you want to create a private diner party. Good job 👏🏻

Reegan Pearson (1 review)

6 Mar 2026

Source: Google

5.0

My family and I stopped into this spot during march break vacation, and it was amazing! The staff are all very friendly, and bilingual, which helps when worrying about mistakes in orders. I ordered the Nutella and strawberry crepe, and it was served to me very fast! 10/10, delicious.

Kate Bonarrigo (2 reviews)

6 Mar 2026

Source: Google

5.0

maelie was wonderful and so helpful!

Emmanuelle Boivin-Porlier (193 reviews)

5 Mar 2026

Source: Google

5.0

Excellent!

Mehdi Merai (297 reviews)

4 Mar 2026

Source: Google

4.3

Excellent service and great atmosphere. The food can be better and a bit more generous. Overall, good, not bad

Restaurant response

Response added on 6 Mar 2026

Bonjour! Nous vous remercions infiniment d’avoir pris le temps de nous faire part de vos impressions. C’est un plaisir de savoir nos clients satisfaits. N’hésitez pas à revenir nous voir! 🙂

Dan Raymond (2 reviews)

3 Mar 2026

Source: Google

5.0

Great experience and very nice place.Maude and Thomas were number one for the service

Mario Torales Camacho (14 reviews)

2 Mar 2026

Source: Google

2.0

Food was tasty, and portions were generous, but my complaint is about our waitress, Maelie, had a very rude attitude the moment we spoke English. We saw how she was serving the French speaking tables and she was so nice, but to us?, ha no!. My friend asked for cream and she threw the bowl on our table, my wife got some hairs in her food, and the waitress was trying to avoid us as much as possible, we had to stop her as she was walking away when she just came quickly and said said “you guys are good”, not letting us talk to her and ask for water (we did tap the service cube).

Becca Alonzo Bross (12 reviews)

28 Feb 2026

Source: Google

5.0

Yummy food, cozy environment, friendly service. No wonder it's always so busy! (So keep in mind you may need to be patient)

Restaurant response

Response added on 1 Mar 2026

Bonjour! Nous vous remercions infiniment d’avoir pris le temps de nous faire part de vos impressions. C’est un plaisir de savoir nos clients satisfaits. N’hésitez pas à revenir nous voir! 🙂

Stephen Koffel (12 reviews)

27 Feb 2026

Source: Google

4.0

The service was good but the food was just ok.

Stephen Smith (1 review)

18 Feb 2026

Source: Google

5.0

Fantastic breakfast in a great atmosphere. Great service with very friendly waitstaff. Definitely going back.

Anonymous Reviewer (1 review)

17 Feb 2026

Source: Google

2.0

The salmon bagel is an absolute joke with tiny pieces of bland salmon and a bagel that is not even toasted (or barely)I was shocked to see this served. If it were 5 dollars why not but for 22? No way

Taylor Blatchford (10 reviews)

15 Feb 2026

Source: Google

1.3

I have worked in restaurants for 16 years and I have never written a bad review, but this dinner was one of the worst experiences I’ve had in many years. I had a reservation for a group of 8 at 8:45pm on Saturday. The Carnival parade was still going on when we arrived so the restaurant was pretty quiet. We were sat upstairs and got put in a booth that really only fit 6, but we were fine to squish. At first, everything was great! We ordered drinks and appetizers for the table. During that time, the parade ended and the restaurant filled up. Our waiter was very busy and we understood that service would be delayed. He took our dinner order as we finished the apps around 9:30pm. After that, he did not come back to the table at all. By 10:30pm, our food still hadn’t come, but every table around us was eating so we asked and our waiter who said it was “coming soon”. At 11:00, food finally came. 3 orders were wrong, fries were cold, my chicken was a frozen patty, and all the tables around us were done eating and leaving. Our waiter never checked back in with us to ask how everything was or see if we needed anything. We were done eating and waited even longer for the check. Then he said he took 15% off - “that’s all I can do” he said. 😐 Very very disappointing. Ruined our family’s last night in Quebec. We didn’t leave until 11:30pm and we were one of the last people in the restaurant. Do not recommend, unfortunately. I wish we had the same experience as the other great reviews we read.

Restaurant response

Response added on 15 Feb 2026

Hi, Thank you for taking the time to write this — and I’m truly sorry. What you described (a 90-minute wait, wrong items, cold fries, and no follow-ups at the table) is not acceptable, and I completely understand why you left disappointed, especially on your family’s last night in Québec. Even with the Carnival rush, this isn’t the level of service or food quality we stand for. The fact that other tables around you were served while you were still waiting tells me we missed something important in the flow and communication, and that’s on us. I’d really like the chance to make this right. On your next visit, your meal will be free (for the table / your group), and I’ll personally ensure your reservation is handled properly from start to finish. Please contact me directly at [email protected] with your name and the date of your visit, so I can take care of everything. Again, I’m sorry we let you down — and thank you for giving us the opportunity to correct this.

Scott Spaun (1 review)

12 Feb 2026

Source: Google

4.3

Charlotte was very kind and accommodating

Restaurant response

Response added on 16 Feb 2026

Bonjour! Nous vous remercions infiniment d’avoir pris le temps de nous faire part de vos impressions. C’est un plaisir de savoir nos clients satisfaits. N’hésitez pas à revenir nous voir! 🙂

Justin Aumont (28 reviews)

25 Jan 2026

Source: Google

5.0

Wow. Such a nice place, good food, good service.

Restaurant response

Response added on 26 Jan 2026

Bonjour! Nous vous remercions infiniment d’avoir pris le temps de nous faire part de vos impressions. C’est un plaisir de savoir nos clients satisfaits. N’hésitez pas à revenir nous voir! 🙂

Jk J (1 review)

23 Jan 2026

Source: Google

2.7

The hot chocolate was ok, the menu said it came with whipped cream and a roasted marshmallow but the whipped cream was barely there and they gave me no marshmallow. The burger bun was very dry, the burger in total was cold, not lukewarm, cold and barely had any flavor. The fries were good though.

Artem Dolhyi (7 reviews)

13 Jan 2026

Source: Google

5.0

Perfect place for a morning breakfast. Really nice food and friendly stuff.

Restaurant response

Response added on 24 Dec 2025

Bonjour! Nous vous remercions infiniment d’avoir pris le temps de nous faire part de vos impressions. C’est un plaisir de savoir nos clients satisfaits. N’hésitez pas à revenir nous voir! 🙂

Zineb (66 reviews)

13 Jan 2026

Source: Google

3.7

Long wait to get inside and long wait to sit then long wait to get served. It’s like forever. The service was not friendly, no welcoming. But the food was delicious, some options weren’t available anymore because they were missing products but there were alternatives. It’s a very nice place to go but needs definitely a strong improvement in their hospitality management.

Restaurant response

Response added on 19 Jan 2026

Bonjour! Nous vous remercions infiniment d’avoir pris le temps de nous faire part de vos impressions. C’est un plaisir de savoir nos clients satisfaits. N’hésitez pas à revenir nous voir! 🙂

Amina LABIDI (51 reviews)

13 Jan 2026

Source: Google

5.0

We had a tasty mushroom eggs Benedict, and apple pain perdu for breakfast, overall, we had a good experience there.

Restaurant response

Response added on 19 Jan 2026

Bonjour! Nous vous remercions infiniment d’avoir pris le temps de nous faire part de vos impressions. C’est un plaisir de savoir nos clients satisfaits. N’hésitez pas à revenir nous voir! 🙂

A Flores (11 reviews)

12 Jan 2026

Source: Google

4.7

Au Le Petit was a really nice place with a warm, inviting atmosphere and great food. The servings were big and filling, especially for breakfast, and we enjoyed our meal there. However, it was quite crowded during our visit, which made the wait time for food longer than expected. Because of how busy it gets, making a reservation is definitely recommended to avoid long waits. Despite that, the servers were attentive and friendly, doing their best even with the busy dining room. Overall, it’s a lovely spot with generous portions and good service, just be prepared for a bit of a wait if it’s busy.

Restaurant response

Response added on 13 Jan 2026

Bonjour! Nous vous remercions infiniment d’avoir pris le temps de nous faire part de vos impressions. C’est un plaisir de savoir nos clients satisfaits. N’hésitez pas à revenir nous voir! 🙂

blake miller (1 review)

11 Jan 2026

Source: Google

1.0

Threatened to call police when i didn't tip. Food took a while,brunt bacon and cheese on my chicken burger when I asked for no cheese

Restaurant response

Response added on 13 Jan 2026

Bonjour, nous sommes désolés d'apprendre que votre expérience n’a pas été satisfaisante. Nous aimerions savoir ce qui n’a pas répondu à vos attentes pour pouvoir nous améliorer. N’hésitez pas à nous contacter directement ou à partager davantage de détails sur votre visite. Votre retour est précieux et nous espérons avoir l’occasion de vous offrir une meilleure expérience à l’avenir.

Aj Bailey (34 reviews)

9 Jan 2026

Source: Google

5.0

Great Food foryour money. Comfortable atmosphere. I will definitely be back

Restaurant response

Response added on 11 Jan 2026

Bonjour! Nous vous remercions infiniment d’avoir pris le temps de nous faire part de vos impressions. C’est un plaisir de savoir nos clients satisfaits. N’hésitez pas à revenir nous voir! 🙂