Ordered through Uber Eats and they didn’t deliver one of the two platters we ordered. Uber’s service is nonexistent and Amiral doesn’t answer their phones. They’ve lost a longtime customer.
Love their wraps. The meat and veg is delicious, the bread is grilled perfectly, and the spicy garlic has such nice flavour and kick. Absolutely love it. Not only that, the manager is incredibly hospitable and makes some damn good shawarma.
Great food, best in Ottawa. Nice staff, and great service. Update: Place has been steadily declining lately. Staff are having issues it looks like and the guy behind the counter most days is not very friendly. They also seem to swear and argue in Arabic a lot.
The food was delicious It look like a nice place to eat and plenty of parking
Paid $8 for a tabouleh salad to go. When I got home I saw that I was given a plate of parsley with pure vinegar on the side. The rest of the food was good so I am not giving this place 1 star. The workers knew they were serving crap and as it was to go, served it anyways. They could have just decided to tell me they didn't have any.
This used to be one of my go to places when I worked nearby. I tried it after about a year when I came back to my office and the humus tasted weird, the potatoes weren’t completely cooked. I’m sorry to give a small business a bad review but I hope they can change. Unfortunately they lost me as a client forever. The service was great, they were quite friendly
Food is great when you go in person but forget ordering from Uber Eats, its more expensive and in my experience, the portions are significantly smaller, we got a large shwarma sandwich and half the ingredients were missing or one single strand of turnip. Not worth getting delivery but generally good when going to the restaurant
I am extremely disappointed with my experience at this restaurant. I have been a customer before but after what happened, I will never return. The man wearing glasses and a beard was incredibly rude and disrespectful, he ask for my number every time. He spoke to me and my friends in a very inappropriate and unprofessional manner. His tone was aggressive and we felt completely mistreated and unwelcome…🤬No customer deserves to be treated this way. Hospitality requires respect and unfortunately this place showed none. This experience was unacceptable and honestly a disaster.. Pleaseeee I truly hope management takes this seriously and addresses the behavior of their staff because this is not how customers should be treated…
Extremely unprofessional and refused to make our uber order! Waited over an hour and a half for our food. I was told by the driver that the gentleman was swearing and yelling at everyone waiting for food, and likely on some sort of drugs. We never received our food. After an hour and a half of waiting and having uber try contact the store- he canceled our order and ignored all their calls. Never again. Do better
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