I can only comment on the food because we chose take out. Those other two points service and atmosphere they would have to be extraordinary good because the food was horrible. I fondly remember the first Amir in Montreal where I lived then. This franchise is a total disaster food wise for me and I very seldom am so hard on the contrary...Felafel were mushy almost tasteless, drowned in a very forgetable sauce on a bed of shredded Iceberg lettuce with reddish marks where it was cut. Plus a lot of rice and barely cooked cubes of drap potatoes everything barely lukewarm. ( And yes, we live extremely near the place and we came straight home in a well heated car ). What a deception and I think the owners of the name Amir should do something about those franchises. Believe me there are two other middle eastern restaurants in Drummondville, one of them just on the other side of the street from Amir that are cheaper and far better