I never write reviews but this was a horrible allo mon coco experience. One of my children received soggy cereal. The waitress said it was because it was refrigerated and offered Oreos instead. All of our eggs were cold, which the waitress had replaced. The bacon seems to have been left out. The English cream was not allo mon coco English cream. It was a different color , consistency , and tasted gross. My cinnamon bun was stale. I had not realized one my child’s waffles came with English cream and caramel on top. I asked the waitress to remake it kindly. She came back to say the kitchen refused as I had not asked for it on the side. I explained it was my error and I’m ok paying for another plate. She repeated again the kitchen said no. I asked confused that again I know it’s ok. My child is 7 and will not eat it. I will pay. She left to have a new one made but she was not happy. It took 15 min for a half waffle and it was not busy at all. We were given one initial coffee and no refills. The fruits were not allo mon coco quality. Seems that this chain does not follow the franchise. Was gross. My stomach hurts from the food that I did eat ( we didn’t finish our meals). Some of the staff looked sloppy and dirty. Never again. Not worth it. Should have just eaten at the food court. ( was at ste dorothee location week before that was excellent ). The only positive was the crayons and coloring papers for the kids
