AL QUDS Grill

Sam Kassem (340 reviews)

1 Mar 2026

Source: Google

5.0

Amazing, best Grill In town . Full of flavors and always fresh

Lynne Baxter (22 reviews)

28 Feb 2026

Source: Google

5.0

We have ordered from here several times. Food is fantastic! Quality and quantity is consistent and great. This is our new favorite for ordering.

Azlan

28 Feb 2026

Source: Google

1.0

I ordered through Ubereats. I didn’t get what I asked for! The girl on the phone said “ we can’t help you today, call another time.” She wouldn’t stop arguing. Bad customer service!

Restaurant response

Response added on 28 Feb 2026

When u order through uber you must call uber to solve ur problem. Thanks you

Ant B (6 reviews)

26 Feb 2026

Source: Google

5.0

One of the Best chicken in the City!

Abis Hussain (31 reviews)

25 Feb 2026

Source: Google

4.7

Hands down the best BBQ place in the city. Its our family’s goto place. Really nice food and people!

Afshan Umer (4 reviews)

23 Feb 2026

Source: Google

1.0

(ANSWER TO MR. OWNER)Then why did you create such a fuss about it 1 kg worth of meat? First you made a mistake on the order, then when we told you that you made a mistake on the order, your ego came in the way and instead of doing right by your customer you were asking me to provide you proof that it was all chicken? And to drive all the way back and bring it back to you for just a small order of beef that needed to be added that YOU made a mistake on? If it isnt about that 1 kg then what is it? Many people on your own reviews have mentioned that you are rude and unpleasant. Instead of giving me advice, its time to take a hard look at yourself in the mirror. It is clearly apparent by me and many others that based on the reviews of your restaurant that you take advantage of your customers and not the other way around. Also your responses to these reviews show that you never admit your mistakes even when so many people call you out on it. Your delusional ego us coming in the way. Don’t try to gaslight me, it makes you look even worse. As for Facebook post, if you think that is a threat then that is laughable, why dont you go to CNN too and cry about it and play the victim. Do as you please just like you have been doing in this whole situation. Unpleasant, rude and disrespectful. Maybe an advice for you instead because clearly you need it: Try being nice for a change, it works. And maybe then you will realize that a customer who has been ordering from your restaurant for years should not be receiving this type of reaction or response to a mistake you all made. You might realize that it was not worth it. And if you don’t your loss. Keep it up then and you will lose a lot more customers.

Restaurant response

Je suis vraiment surpris de votre talent pour<br><br>inventer des histoires. Pour commencer, sachez que le prix d'un kilo ne nous pose aucun problème, car tous nos clients savent que nous remboursons ou remplaçons systématiquement les commandes en cas d'erreur, sans discussion ni questions. Dans votre cas, j'ai parlé à votre mari ou votre fils la veille au soir, et il m'a clairement indiqué que vous ne mangiez pas le poulet et que vous reviendriez le lendemain matin avec la commande afin que nous puissions le rembourser ou la remplacer. Vous vous êtes présenté ce matin en demandant un remboursement sans avoir ramené le kilo.<br><br>Quand je vous ai dit qu'il vous fallait rapporter le kilo, vous avez d'abord prétendu qu'il était destiné à une autre famille.<br><br>Quand j'ai dit que vous n'aviez pas mangé, vous avez répondu qu'il y avait beaucoup de monde et que vous ne saviez pas. Ensuite, vous avez commencé à mêler la religion à cette histoire, ce qui n'a rien à voir avec la situation. Et pour couronner le tout, vous vous êtes mis à crier dans le restaurant, à nous accuser de toutes sortes de choses, et vous avez été très irrespectueux et impoli. Quand vous êtes revenus avec la nourriture, il en restait encore quelques-unes, mais ils m'ont quand même appelé et je leur ai dit de vous rembourser. Personne ne vous a caché quoi que ce soit et personne n'avait honte de quoi que ce soit. Enfin, je vous invite à vous renseigner sur nous ; on vous dira ce que nous faisons et à quel point nous sommes généreux. Bien sûr, nous ne voulons rien en retour ; c'est un geste désintéressé, fait par amour du partage et pour la communauté. Un dernier conseil : n'essayez jamais de tirer profit de la gentillesse des autres. Une dernière chose : j'ai une photo du kilo que vous avez apporté (vous en avez mangé la moitié) ; je la publierai sur Facebook demain.

Tim P. (16 reviews)

22 Feb 2026

Source: Google

5.0

The food was excellent! The service was great! Strongly recommended!

gourav arya (1 review)

21 Feb 2026

Source: Google

1.0

My experience at AL QUDS was very disappointing. The food was served cold and wasn’t cooked properly, which made it hard to enjoy the meal at all. On top of that, we didn’t receive some of the items that were supposed to be included with our order. The restaurant itself was extremely cold inside, making the whole experience uncomfortable from start to finish. Overall, it was not a good visit and definitely not worth the money.

Omer G (1 review)

21 Feb 2026

Source: Google

1.0

Today one of my friend invited me but I felt bad for him on how much he spend for us whatever he ordered he didn't recieve some items plus how they gave us food was really disrespectful even animal are treated better then this I would not recommend anyone to go there to waste their time and money

zainab raja (5 reviews)

21 Feb 2026

Source: Google

1.0

I'm really disappointed with this restaurant. The food was really bad its too much cold likes they cooked it already in advance. And the restaurant was too cold, they don't have a heater. The more the food gets colder because of this. Everybody was wearing heavy jackets while eating its a waste of time and money. Never again, and not recommended for my friends and family

Waqas Mir (2 reviews)

21 Feb 2026

Source: Google

1.0

I’m was really disappointed and I waste my money and my time we were fasting we went there we request them for the food before the opening our fast they give us 45 minutes before and it was really cold so the food being more cold and the was not proper cook and whatever they were saying about the Ramadan special they were mentioning they didn’t even give us half of the food and please I’m requesting to everyone don’t waste your money and time like us

Eugene De Sanctis (16 reviews)

20 Feb 2026

Source: Google

5.0

By far one of my favorite place to eat… The food is amazing, the service is great and the prices are very reasonable… recommend 💯

Rony Islam (96 reviews)

16 Feb 2026

Source: Google

5.0

It's a good place to eat. Food was amazing. We all enjoyed it. Highly recommend this place. Maybe restaurant can extend some extra dine in place by taking next door place, have men and women washroom.

Sabri Mahmoh (8 reviews)

15 Feb 2026

Source: Google

2.0

I’ve been a loyal customer for years and have always enjoyed the food. Unfortunately, both the hygiene and the customer service need serious improvement REALLY. I was very disappointed this weekend. And I’m not seeing my self returning back there ….

Mohammad Alakoozi (5 reviews)

13 Feb 2026

Source: Google

2.3

Honestly enjoyed the food, and I think that’s why we’ve return as much as we did, but there was always poor customer service. This time was our last time. Got our fries, drinks and napkins just as we finished eating. We have been forgotten over and over again multiple times. I understand it gets busy and a longer wait time, but lacking customer service over and over again just isn’t right. Especially when we drive over an hour just to enjoy our time and money, however it just isn’t worth it anymore.

James H (29 reviews)

13 Feb 2026

Source: Google

4.3

Al Quds, more like Al Good. Everything on the menu is great, always fresh. Service a little slow sometimes but that’s fine because it’s worth the wait. Not for Manio since no patience.

Fatima EL SALEH (7 reviews)

10 Feb 2026

Source: Google

5.0

Me and my kids like so much

Yasaman Mardan (15 reviews)

9 Feb 2026

Source: Google

5.0

We tried the Mix plus dish, food was great so fresh and tasty with affordable prices. Highly recommended

zoha sheikh (40 reviews)

4 Feb 2026

Source: Google

5.0

I go there all the time, one of the best lowkey spots in all over MTL. Their filet mignon is a must😍

Théo Davidson (39 reviews)

3 Feb 2026

Source: Google

5.0

Al Quds Grill its yummy always fresh ingredients , BBQ Charcoal , tender succulents meats , delicious lentils soup mmm , a new nice diner area with friendly smiley staffs . I definitely recommended Al Quads Grill My golden thump up 👍

Mo (15 reviews)

31 Jan 2026

Source: Google

2.3

I usually encourage businesses, but this time I was really disappointed. The food was good as usual, but the service was terrible. I had to call the waitresses multiple times to remind them of my order and clean the tables. Do they even know what customer service entails? It’s basic stuff. And to top it off, they had the audacity to give clients attitude. I hope the owner makes the right adjustments.

Rezihk (134 reviews)

31 Jan 2026

Source: Google

2.0

It good food. A bit overhyped and they’ve become more bland since they expanded in the last few years.

saba tavibi (8 reviews)

12 Jan 2026

Source: Google

3.0

Hi, I went to this restaurant personally. I don't like because the lady she served the food. She ws very rude. And she very comes closed to my husband and I noticed not only to my husband any family come She doing something and try to touch them i dont know why ?I think she do that because to receive more tips.!

D Patel (3 reviews)

10 Jan 2026

Source: Google

5.0

Amazing food and the service is always great. Very friendly and helpful staff!

Romana Kazi (15 reviews)

6 Jan 2026

Source: Google

3.0

Update: I recently placed an order for pick up again. After paying and arriving home with my order, I noticed that the extra pitas I paid for were missing. My sister and I saw one of the workers with the pitas in hand and were certain that he placed it in our bag, but to our surprise, he did not. On top of that, we had to ask for the garlic sauce and hummus that are included in our order. If we hadn't asked, we wouldn't have gotten it. Definitely triple-check your orders before leaving the premises to ensure your entire order is fulfilled. My family and I love the food from Al Quds. It's always delicious! We order by phone and pick it up. In my last two orders, they forgot items; the fries were missing in one and garlic/hummus in the other. We'll definitely keep ordering from here as it's a family favourite, but it would be great if all items are provided as ordered.